Introducing Patterns (or any new idea) into Organizations http://www.cs.unca.edu/~manns/intropatterns.html Linda Rising [email protected] Mary Lynn Manns [email protected] Alan O’Callaghan [email protected] We don’t do lectures … instead, we engage people in interactive experiences.

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Transcript Introducing Patterns (or any new idea) into Organizations http://www.cs.unca.edu/~manns/intropatterns.html Linda Rising [email protected] Mary Lynn Manns [email protected] Alan O’Callaghan [email protected] We don’t do lectures … instead, we engage people in interactive experiences.

Introducing Patterns
(or any new idea)
into Organizations
http://www.cs.unca.edu/~manns/intropatterns.html
Linda Rising
[email protected]
Mary Lynn Manns
[email protected]
Alan O’Callaghan
[email protected]
We don’t do lectures … instead, we engage people in
interactive experiences that transform rather than simply
inform.
- paraphrased from Industrial Logic
Patterns: the beginning
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Tutorial at OOPSLA 1994
GoF Book
 Still selling well
 The first of many patterns
books
What is a pattern?
Each pattern describes a problem
that occurs over and over again in our environment and
then describes the core of the solution to that problem in
such a way that you can use this solution a million times
over without ever doing it the same way twice.
Alexander, A Pattern Language, 1977
The Quality Without a Name
There is a central quality which is the root criterion of life
and spirit in [all things]. This quality is objective and
precise, but it cannot be named. The search which we
make for this quality, in our own lives, is the central
search of any person. It is the search for those moments
and situations when we are most alive.
Alexander, A Timeless Way of Building, 1979
http://www.math.utsa.edu/sphere/salingar/Chris.text.html
http://www.sunlighthomes.com/t.patlang.html
Patterns - some definitions
A solution to a recurring problem in a context.
Patterns are not theoretical constructs but based on
experience. They capture what experts do and
enable these solutions to be shared with everyone.
Distilled reusable knowledge. (Don Firesmith)
Patterns don’t give you code you can drop into your
application, they give you experience you can drop
into your head. (Patrick Logan)
Why are patterns important?
Patterns provide an incredibly dense means of efficient and effective
communication between those who know the language. (N. Kirby)
Human communication is the bottleneck in software development. If
[patterns] can help [developers] communicate with their clients, their
customers, and each other, then [patterns] help fill a crucial need in
[our industry]. (J. Coplien)
[Patterns] capture important practices of existing methods and
practices not codified by conventional methods… (J. Coplien)
Patterns offer both a form for capturing knowledge and a process
for using that knowledge to create quality software.
Different kinds of patterns
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Architectural patterns
Design patterns
Organization and Process patterns
System Test patterns
Customer Interaction patterns
Training patterns
Organizational patterns
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Jim Coplien has documented a pattern language
for organizational and process problems.
His goal was to identify characteristics of hyperproductive teams.
Successful teams share an amazing number of
patterns.
Important patterns are missing from unsuccessful
teams.
Patterns for introducing patterns
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Linda Rising wrote initial patterns with David DeLano
OOPSLA Workshop 1996
Shepherded and workshopped at PLoP ’97
Mary Lynn Manns used these patterns at U S West
and created an extension of the pattern language
Shepherded and workshopped at PLoP ’99
Rising and Manns met at ChiliPLoP 2000
OOPSLA Workshop 2000
Simulations at OT 2001
OOPSLA Tutorial 2001
Pattern languages
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A pattern solves a recurring problem in a particular
context
A new context and new problems result
Patterns always work together to solve problems in a
particular domain
This kind of collection of related patterns is called a
pattern language
Alexander’s pattern language
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The best example of a pattern language
Alexander, C.A. et al, A Pattern Language, Oxford
University Press, 1977.
To build something, where do I start?
What do I do next?
The Introducing Patterns into Organizations
Pattern Language … building it
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Each pattern has one or more originators or authors
Many pattern mining techniques
 Our experiences
 Others’ experiences
 Supported by other publications
Individual patterns and the pattern language has
evolved iteratively
Format is based on Alexander’s pattern format
The Introducing Patterns into Organizations
Pattern Language … using it
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Organizations start at different points in the language
and use different sequences through the patterns
Organizations have different goals for “introducing
patterns” such as:
 Individuals use patterns
 Teams of individuals develop a common language
 Philosophy of Alexander is integrated
 A patterns repository is built
Introducing new ideas – the forces
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Most people are skeptical (to varying degrees) of new ideas
There are so many new ideas that we can’t keep up
We don’t have reliable ways of evaluating new ideas
We’re all too busy
Different organizations need different ways to “introduce” new ideas
Some organizations have no or limited resources
It takes time and energy to convince others of new ideas
Organizational change is not top-down or bottom-up, but
participative at all levels, aligned through a common understanding
Change is not an event; it is a process (often a long process)
Result: This is a hard problem!
Some of the patterns
Roles
Connectors
Corporate Angel
Dedicated Champion
Early Adopters
Evangelist
Innovators
Local Leader
Pattern Mentor
Respected Techie
Some of the patterns (continued)
Some Techniques
Information sessions
Dealing with skeptics
Big Jolt
Hometown Story
Study Groups
Brown Bag
Do Food
Adopt a Skeptic
So What’s New?
Fear Less
Showing Relevance
Personal Touch
Pieces of Clay
Proof of Concept
Gold Mine
Just Do It
Pilot Project
One sequence through the language
Evangelist
To introduce patterns into your organization, let your passion for the
new approach drive you.
Brown Bag
Use the time when people normally eat lunch to provide a relaxed
atmosphere for learning about patterns.
Innovators
When beginning to introduce patterns, Ask for Help from a group of
co-workers who take an early interest in patterns.
e-Forum
Set up a bulletin board, distribution list, or listserver for those who
want to hear more.
One sequence through the language (continued)
Respected Techie
Enlist the support of senior-level technical people who are esteemed by
members of the organization.
Just Do It
To prepare yourself for spreading the word about patterns, gather firsthand information on their benefits and limitations by integrating them
into your current work.
Personal Touch
Show individuals how patterns can be personally useful and valuable to
them.
Study Groups
Form a small group of colleagues who are interested in a specific topic as
a next step for newcomers to learn about patterns or a good way for
those familiar with patterns to continue learning.
One sequence through the language (continued)
Big Jolt
To give more visibility to the patterns effort, invite a well-known person to do a
presentation.
Plant the Seeds
Carry patterns material (seeds) with you to “plant” the idea of patterns whenever
the opportunity arises.
Royal Audience
Arrange for management and members of the organization who have helped
with the patterns effort to spend time with a Big Jolt visitor.
Dedicated Champion
Make patterns part of your job description so that your effectiveness can
increase considerably.
etc. etc. etc.
Summary
The message of the patterns community is that we all
have something to share and learn.
Patterns provide a way to capture knowledge and
transmit experience to others.
The patterns in this presentation have been
successfully used in companies around the world to
introduce new ideas.
Take the ones that can help you and begin to change
your organization!
Recent changes to the language
Added one pattern:
 Just Say Thanks
 Changed names and focus of two patterns:
 Ask for Help (was Corporate Resources)
 Early Adopters (was Grass Roots)
 Various additions and edits throughout
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