National Capital Region Transportation Planning Board Update to the Coordinated Human Service Transportation Plan for the National Capital Region Item 11 December 16, 2009 Beth Newman Transportation Planner.
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National Capital Region Transportation Planning Board Update to the Coordinated Human Service Transportation Plan for the National Capital Region Item 11 December 16, 2009 Beth Newman Transportation Planner 1 Overview of Briefing • Background • What is in the Coordinated Plan • What We Have Learned • Plan Revisions • Solicitation Schedule for 2010 2 Background: TPB Role • Designated Recipient of FTA Programs – JARC – New Freedom • Implementation Role 3 Coordinated Human Service Transportation Plan • SAFETEA-LU Requirement – Locally-developed – Projects derived from Plan – Projects competitively selected • Approved by TPB in April 2007 – Establishes criteria for selection process – Guidance to prospective applicants • Developed by the Task Force 4 Human Service Transportation Coordination Task Force • 45 Members Represent: – – – – – Public transit agencies Departments of Transportation Private and nonprofit transportation providers Human service agencies Users/Consumers • Chaired by TPB Member 5 Revisions to the Plan Introduction and Plan Development • Definitions and demographic information • Previous studies, timeline and public input Unmet Transportation Needs Summary of Existing Services Strategies for Improved Service & Coordination Recommended Projects Competitive Selection Criteria and Process 6 Project Solicitations • Annual project solicitations – 2007 through 2009 – 2010 last one • Independent Selection Committee • 25 Pilots Funded – – – – 4 completed 11 in progress 10 in contract phase $7.7 million projects approved – 11 JARC; 14 New Freedom – Chaired by TPB Member Elected Official – Evaluate projects using competitive selection criteria 7 Breakdown of Projects Funded *Includes projects like taxi vouchers and door-through-door services that enhance access to existing transportation services. 8 Outcomes and Lessons Learned • What works well – Outreach – Selection process and criteria – Flexibility in developing projects – Creating opportunities for coordination • Challenges – Matching funds – Long time for implementation – JARC limitations – Federal requirements 9 Strategies for Improved Service and Coordination • Tailor transportation services – Emphasizes individual needs • Provide user-friendly information – Appropriate formats – Work with caregivers • Services that improve reliability • Implement new programs and services 10 Recommended Projects for JARC • Brochure for Low-Income Workers • Loan Program for Low-Income Workers to Purchase Cars • Shuttles or Van Pools to Suburban Employment Sites • Transportation Vouchers • Transportation Ombudsman • Expanded Transit in Underserved Neighborhoods 11 Recommended Projects for New Freedom • Accessible Taxi Pilot • Sensitivity and Customer Service Training • Door-through-Door Service • Same-Day Service Pilot • Travel Training • Volunteer Driver Program 12 Timeline and Next Steps Jan 18 – Apr 16, 2010 Solicitation for Projects Apr – May Independent Selection Committee makes funding recommendations May – June TPB asked to approve funding recommendations Sept – Nov Project Implementation Begins 13