Transcript Council of Europe Forum for the Future of Democracy Madrid, Spain Municipal Congress Centre 15-17 October 2008 “e-democracy” European Union policy on e-inclusion Miguel González-Sancho EUROPEAN COMMISSION Directorate.

Council of Europe Forum for the Future of Democracy
Madrid, Spain
Municipal Congress Centre
15-17 October 2008
“e-democracy”
European Union policy on e-inclusion
Miguel González-Sancho
EUROPEAN COMMISSION
Directorate General Information Society and Media
Unit H3 – ICT for Inclusion
••• 1
Presentation overview
• Digital divides remain and evolve; eInclusion matters
• Ageing trends; ICT and ageing
• Disability and ICT
• (EU) policy intervention on e-Inclusion;
ongoing action
• e-Inclusion challenges ahead
••• 2
Digital divides remain and evolve
Source: i2010 annual information society report 2008 (using Eurostat data)
••• 3
E-Inclusion matters
Digital inclusion for
Human Capital
Social Capital
and
boosting
ICT services
Digital inclusion
boosting
efficiencies in public
services
Digital inclusion
Employability
Cohesion
Growth
Sustainability
Drivers
• Technology, new services and possibilities
• User rights, legislation
• Ageing
• Public budget pressures; competitiveness
€12B ~ €39B
(productivity increase,
better jobs)
€5B ~ €10B
(ICT industry and new
markets)
€19B ~ €37B
(eGovernment
services)
••• 4
Ageing trends
30-40% of people are left behind
The share of elderly in the EU population will double by 2050……
35-85 B€ economic opportunity
0.7
0.6
Japan
0.5
0.4
EU
0.3
United
States
0.2
0.1
0
2000
2005
2010
2015
2020
2025
2030
2035
Dependency ratio (EPC, 2006)
2040
2045
2050
••• 5
ICT and ageing
70
60
50
40
30
% living in
household with
broadband acces•
20
10
0
50-59
60-69
Age
• Apart form socioeconomic divergences,
age plays a very
significant role
For people with tertiary
education: ~60% of the
50-59 age band have
broadband access,
compared to 20% of age
80+
Tertia
ry
70-79
Uppe
80 +
Lowe
r se c
onda
ry or
r sec
onda
ry
Education
less
(Data source: SWA2 surveys)
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Disability and ICT
80
58
50
21
18
12
20
20
24
33
24
31
32
40
31
38
42
45
42
48
55
60
• Impairment has a
significant effect,
after controlling for
age
Computer
no serious impairment (vision, hearing or manual)
daily use
use within
three
months
broadband
access
access at
home
ever used
daily use
use within
three
months
access at
home
ever used
0
Internet
serious impairment (vision, hearing or manual)
(Data source: SWA2 surveys)
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Source: ‘Measuring e-Accessibility in Europe’ (November 2007)
Disability and ICT (2)
T h e e Ac c e ssib ility S ta tu s G a p - o ve ra ll a n d se le c te d e Ac c e ssib ility th e me s
Overall
eAc c essibility info by main telephone operators
24h/7d availability of text relay servic e
Share of public broadc asts with subtitles
Share of c ommerc ial broadc asts with subtitles
eAc c essibility info by c omputer/software providers
Basic ac c essibility of governmental websites
Basic ac c essibility of private/sec toral websites
Deployment of talking ATMs by main retail banks
0
EU25
0.5
1
1.5
2
US, CA, AU
2.5
3
3.5
4
4.5
5
Status score
The eAccessibility Policy Gap - overall and for selected policy themes
Overall
Goods and services equality
Employment equality
Public procurement
TV broadcast
Telecoms services (fixed)
Private web
Public web
0
US, CA, AU
EU25
0.5
1
1.5
2
Policy score
2.5
3
3.5
4
4.5
5
••• 8
EU priorities on e-Inclusion
Axis 1 - Enabling conditions
•
•
•
Broadband: European support to regions
e-Accessibility: regulation, standards, CIP, research, stakeholder co-operation
Competences: essential, main responsibility in MS
Axis 2 - Accelerating participation
•
•
•
Public services: inclusive e-Government, e-participation
Ageing, health: AP on ageing well in the information society, AAL research programme, e-Health
activity
Marginalised youth, migrants: emerging topics on the agenda
Axis 3 - Integrating actions
•
•
•
Mainstreaming and co-ordination: review i2010, social policy
Understanding and comparing: “Riga dashboard”, studies
Awareness: e-Inclusion: be part of it! campaign
Supporting instruments
•
•
•
Policy: Communications, Declarations, events, co-ordination groups, benchmarking, studies…
Funding: structural funds (regional, social), research (EU Framework Programme, Ambient Assisted
Living), deployment and direct support (Competitiveness and Innovation Programme, safer internet,
e-learning, e-content)
Law: telecoms, equality, standards, public procurement…..
••• 9
Many ongoing actions
on e-inclusion, at all levels
European e-Inclusion AWARDS 2008
E-Inclusion ministerial conference, Vienna, 30.11-2.12.2008
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e-inclusion challenges
•
e-inclusion mainstreaming + user proximity
•
•
•
•
Co-ordination between key actors
•
•
•
•
Inter/national vs. local action
Public service vs. market prospects; sharing costs; PPP
Risks of market fragmentation from uncoordinated public intervention
Measure and demonstrate impact from e-inclusion, also economic
•
•
•
Across policies: (e)education, (e)gov, social services…
‘Holistic’ inclusion initiatives; target groups: cotextualise, personalise
Key role of intermediaries, telecentres, local authorities
At aggregated level; for individual projects
Contribution to specific challenges: ageing/ dependency, immigration/ integration,
skilled workforce/ competitiveness, e-citizens/ public service reform…
ICT developments are reshaping society; e-inclusion strategies must evolve
•
•
•
Social computing (web 2.0): from access to info/ services to networking/ shared
resources & efforts
Implications for (e)inclusion strategies: service design, e-literacy, accessibility…
(In)dependency patterns change; new challenges for: privacy and security, ethics….
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 More information at
•
•
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http://ec.europa.eu/information_society/einclusion/
www.epractice.eu
http://ec.europa.eu/information_society/events/einclusion/2008/index_en.htm
 Thank you for being part of it!
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