Transcript Academic Information Services 2012 Update and Staffing Priorities Educational Policy Committee October 15, 2012

Academic Information Services
2012 Update and Staffing Priorities
Educational Policy Committee
October 15, 2012
AIS
Lydia M. Olson Library
Instructional Design & Technology
Central UP & NMU Archives - Records
Computing HelpDesk
Beaumier UP Heritage Center
Collaborative Relationships Include:
University
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Micro Repair
Learning Resources Division (Audio-Visual)
Information Services (formerly AdIT)
Academic Departments (library liaisons, instruction, EduCat, course
design, etc.)
• Writing Center, Tutoring, FYE
External (acquisition, services, affiliations)
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Midwest Collaborative for Library Services (MCLS)
Library of Michigan
Michigan Library Association
MERLOT, EduCause Learning Initiative (ELI), SLOAN-C
AIS Mission Statements
• AIS Mission Statement
Academic Information Services supports teaching, learning, scholarship, and
community outreach activities by providing information resources, access to
educational technology, and instructional services to help students and
employees acquire information and technology skills that contribute to
lifelong learning and productive citizenship. (Accepted by AIS Dean’s Advisory
Council; 3/19/09)
• AIS Unit Mission Statements
 Archives – revised 3/19/09
 Computing HelpDesk – revised 10/5/10
 Instructional Design & Technology – revised 10/18/10
 Lydia M. Olson Library – revised 3/19/09
 Beaumier – 2010
Facilities: Learning Resources Center (LRC),
Cohodas, and Services building
• Beaumier Heritage Center located in Cohodas
• LRC houses
– Library (upper two floors)
– Instructional Design & Technology, CITE (first
floor)
– Computing HelpDesk (first floor)
– Archives (first floor)
• Services building houses Records storage
• Classrooms in LRC, including renovation of
LRC 108 into an Active Learning Classroom
(NSF grant)
Align with Mission & Vision of
Academic Affairs
Intellectual Foundation
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Instructional services focus on critical thinking, problem-based learning
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Liaisons with departments, English (EN111), FYE, Writing Center
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Archives and Beaumier – cultural, historical, local & regional
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EduCat, instructional technology
Active Learning
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Credit courses complement broader curriculum –
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submitted a CUP proposal to streamline course offerings
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Student-guided library tours, Archives & Beaumier projects
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LRC 108 renovation and principal in NSF grant
Career Preparation
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Student employment leading to graduate school or employment
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Resources for exploring career options
Community Engagement
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Connections to regional K-12, Charter Schools, Native American schools/libraries
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Local library connections – Peter White Public Library
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Archives – internships
EPC Criteria
Internal demand – Does AIS provide essential support for
others in the University? Yes – instructional, scholarship,
classroom, course design, etc.
Quality of program inputs and resources
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Equipment & Software– maintained, updated,
replaced (e.g. classroom technology, EduCat, digital
resources, e-reserves)
Facilities – recent improvements - Library group
study; GU/DP classroom designations; connection to
new academic building (JXJ)
Faculty – expertise, engaged
Student Assistants - expectations of professionalism,
customer service, cooperation
Quality of program outcomes
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Impact on regional community
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Interactions with local entities: Peter White Public
Library, Tribal libraries, MTU, LSSU, Gogebic
Community College, Finlandia, UP public libraries
Shared library resoures (MelCat, state-wide delivery)
Archives workshops
Beaumier programming (museum, Folklife festival,
Northern Nights performing arts series, etc.)
Learning outcomes assessment
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AIS 101 ongoing component of Library’s assessment
Embedded librarians in EduCat identified within
Assessment plan
Size, scope, and productivity of the
programs
• Library measures as reported in Academic Library Survey
(formerly IPEDS) (FYES: FTETF Library Faculty is 981:1)
• Archives collections and acquisitions – political, economic,
government records and papers
• Computing HelpDesk questions exceeded 21,700 for FY12
• Instructional Design & Technology – EduCat requests 1,087 at
start of Fall 2012 semester; over 300 teaching staff (faculty, TAs,
contingent faculty, etc.)
• Embedded librarians – So far, July – September 2012 = 100 (total
in all of FY12 was 170)
• Library Instruction sessions provided January – September 2012
= 324 sessions (2011 calendar year = 309); success with learning
objectives via different delivery methods currently being
assessed as part of Library AQIP assessment
Revenue and other resources
Revenue
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Library system consortium host (LSSU, Gogebic, Finlandia)
Better World Books for withdrawn library books (≥ 69% to
BWB)
Grants
• Instructional Design & Technology
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NSF grant partnering with STEM disciplines ($159,000)
• Library
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MI partner is LSTA grants for digital resources ($250,000+)
• Beaumier Heritage Center
– MI Humanities Council ($2,500)
Costs, expenses, and efficiencies
$3.5 million general fund
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Established labor, student labor
Library Acquisitions – FY13 increase of 4.8% to offset inflation
Equipment & computer systems
External partnerships (OCLC, MeL, Endeavor, etc.)
Efficiencies and cost cutting
• Shared purchasing through Midwest Consortium Library
Services
• Open source software adoption (e.g., EduCat, Shiboleth, etc.)
• Access rather than ownership
• Combined service points
• Digital instructional tools for EN 111, UN100
Recent staffing changes – 2012
Senior Library Assistant (TOP 4C)
2 resignations in late August – search underway
to fill one position; considering options for
second position
1 possible retirement pending
HelpDesk Consultant (TOP 4A)
1 resignation in early October -- seeking
temporary labor and beginning search to fill
vacancy; covers evenings and Sunday
AIS Position - Reconfiguration
Web Applications Developer & Support
(anticipated to be AP5)
• Variation of this position has been ranked 3rd in past five
AIS staffing plans; 1st in the Library plan
• Opportunity possible due to resignation/retirement
• Primary support for Library and supplemental support for
Instructional Design and Technology; HelpDesk
• Web applications, resource interfaces (including EduCat),
instructions, policies, procedures, mobile interfaces
• Connections to classes (F2F, blended, online), scholarship
activities (theses, NMU Digital Commons)
• Web-based and mobile
AIS New Position
Priority 1 – Instructional Technologist (AP7)
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Top priority for past 5 years in AIS staffing plans
Support for F2F, blended/hybrid, and online courses
Connection to HLC Distance Education accreditation
Continuing growth in use of course management system
Assist faculty with design, construction, and assessment
of web-enhanced, hybrid (blended), online courses and
programs
• Design team environment
• Exploration of emerging technologies
• Support for students using web-based learning tools
AIS New Position
Priority 2 -- Computing HelpDesk (TOP 4A)
• Priority in AIS staffing plan for past 5 years
• HelpDesk frontline technical support
• Provide technical assistance to computer and
network system users; answer questions,
troubleshoot and resolve problems
• Support for students, faculty, and staff provided
in person, by phone, and remotely
• Assist with technical support planning, policy and
procedure development, documentation
AIS New Positions
Priority 3 – tie between two positions in AIS’ plan
Archives/Records Management Specialist (anticipated to
be AP4)
• Ranked as 2nd or 3rd priority in last 5 years staffing plan
• Support required for NMU records retention & destruction,
both print and electronic (350-400 cubic feet of print material
annually using 350 state approved retention schedules)
• Assist with NMU institutional repository
Reinstate the Post-MLS Fellow position – recommended
by EPC previously but lost in last round of budget reductions
Conclusion
Staff positions are building blocks to sustain and enhance the most
appropriate, productive, and effective AIS services (i.e. programs)
Also ongoing:
• Rolling 2-year fiscal plan for Library acquisitions that is consistent with the
Library’s 5-year strategic plan
• Active learning workshops, high-tech interactive classroom
• Connection to JXJ, including plans to relocate Archives onto the LRC 3rd
floor and create additional classroom space near technology support
• Analysis of Library’s Holocaust collection (strengths, directions)
• Development of student technology support, similar to CITE for faculty
• Development of classroom standards (instructor stations, technology)
• Increased involvement with embedded librarianship; assessment of
learning when using different delivery methods (F2F, hybrid, embedded)
• Investigation of providing HelpDesk and basic Archives support at the
Library’s Public Services desk to expand coverage without increased
overhead