Transcript 2010 MUSC Excellence Faculty/Staff Survey Leadership Development Institute July 23, 2010 Survey • Sent to Faculty and Staff of University ▫ Not COM and F&A • • • • n=788 555

2010 MUSC Excellence
Faculty/Staff Survey
Leadership Development Institute
July 23, 2010
Survey
• Sent to Faculty and Staff of University
▫ Not COM and F&A
•
•
•
•
n=788
555 completions (entire or partial) ≈ 70%
28 multiple choice questions
2 open-ended questions
Question Categories
•
•
•
•
•
Environment, Morale and Job Satisfaction
MUSC Excellence
Relationship with supervisor
Human Resources Focus
Compensation
FY09-10 Pillar Goals
University
People
Service
Quality
Growth
Finance
As we begin our pursuits in Excellence – we will be striving to reach or exceed the top quartile in most key areas (some yet unmeasured as indicated below).
Once benchmark data are available, we will establish step goals to move us upwards at all times.
Faculty made right
choice in selecting
MUSC at 90% or higher
90% of Staff pleased to
be working at MUSC
90% faculty, staff, &
students evaluate
MUSC’s culture as
valuing diversity
5% overall
improvement in
employee recognition
score
Graduating students
believe they made the
RIGHT choice in selecting
MUSC at 90% or higher or
would choose this
experience again
Develop Baseline - Current
students believe they are
receiving a high quality
education at __% or higher
Each unit will define what
service satisfaction is and
how it will be measured by
March 2010.
Develop Baseline - Achieve
__% patient satisfaction or
higher in faculty clinical
practice settings
Achieve Pass Rate on
licensure,
credentialing, or board
exams of 96%
Achieve 95%
graduation rate within
each program
Achieve EValue score of 4.2 or
higher for ‘students
satisfied with faculty
eff. as teacher’
Faculty & Staff ‘believe
their environment is
conducive to performing
high quality research and
scholarship at 84% or
higher
Achieve top 50%
ranking for total
funding of research as
compared to ‘peer
institutions’
Develop an institutional
infrastructure and
platform for the delivery
of international education
programs
75% of students agree
their understanding of the
contributions of other
professionals to health
care delivery or research
increased through their
experience at MUSC.
Determine Key
Sustainable Financial
Metrics for each
academic unit by that
links unit goals to
clearly identified unit
Assess the viability of
an RCM model for the
University
Environment, Morale and Job Satisfaction
 I made the right choice in selecting MUSC.
 I am pleased to be working at MUSC.
100%
Office of the President
Office of the VP for Academic Affairs & Provost
Division of Education and Student Life
Office of Associate Provost for Research
University Libraries and Learning Resources
= Goal
* p<.05
100%
Office of Development
College of Graduate Studies
College of Pharmacy
Environment, Morale and Job Satisfaction
Environment, Morale and Job Satisfaction
 I believe the MUSC’s culture values diversity.
 I believe that my environment is conducive to performing
high quality research and scholarship.
 I feel part of a team that is working toward a common goal.
100%
93.8%
92%
89.2%
100%
91.3%
96.8%
Office of Associate
Office
Provost
of Associate
for Research
ProvostCollege
for Research
of Nursing
College of Nursing
Office of Development
Office of the President
Office of Development
Office of Development
College of Graduate Studies
 Good performance is recognized in my work area.
 If I know of a good person looking for a job in our industry, I
would refer him or her here.
 I feel my physical work environment is conducive to a
productive workload.
= Goal
* p<.05
 Overall, I am satisfied with my job.
MUSC Excellence
 I understand why MUSC Excellence is important to
our University.
 I believe that MUSC Excellence is making a
3.91
positive4.28
difference.
College
of Health Professions
College of Nursing
* p<.05
Relationship with supervisor
 My immediate supervisor communicates our
department/College’s goals and objectives
effectively.
 General communication from my immediate
supervisor is timely and relevant.
4.41
College of Nursing
4.43
College of Nursing
4.52
College of Nursing
4.41
College of Nursing
4.49
College of Nursing
 My immediate supervisor treats me with respect.
 My immediate supervisor recognizes the efforts of
individuals.
 My immediate supervisor sets a good, positive and
professional example in our workplace.
* p<.05
Human Resources Focus
 The people I work with cooperate and work as a team.
 My immediate supervisor encourages me to develop my job
skills.
 I feel that performance evaluations are fair.
 I have a safe workplace.
4.61
4.42
4.34
4.32
4.40
4.14
3.86
Office
of
the
VP
for
Academic
Office of the VP for Academic
College of Nursing
College of Nursing
College of College
Nursingof HealthCollege
Professions
of Health Professions
Affairs & Provost
Affairs & Provost
 My immediate supervisor cares about me.
 I have adequate tools and resources to do my job.
 My department/College provides adequate ongoing training
I need
to perform my job.
* p<.05