Transcript People P A C E G l o b a l H R C o n s u l t i n g S e.

People
P A C E
G l o b a l
H R
C o n s u l t i n g
S e r v i c e s
HR Outsourcing Excellence!
W H A T
I S
N O N - C O R E
T O
Y O U
I S
C O R E
T O
U S .
Vision & Mission
Vision
“To be the preferred HR Outsourcing Partner”
Mission
To partner with our customers to Facilitate them to be a
‘Preferred Employer of choice’
WHAT IS NON CORE TO YOU IS CORE TO US
Our Core Values
Wealth Creation
for All
WHAT IS NON CORE TO YOU IS CORE TO US
We stand out

Foundation built on experiential learning and need analysis

Exclusive research in HR processes

Know how of a gamut of HR life cycles

Rich Experience in Indian and Global Markets

Experience in Build-up, Mergers & Acquisitions

In-depth domain understanding of Industry verticals

Facilitate organizations to acquire prestigious HR accolades

Built to suit systems and processes to sail through the recession times

Innovative HR Services delivery to Corporations whereby HR Leaders can concentrate on their Core Forte
WHAT IS NON CORE TO YOU IS CORE TO US
Human Resource Framework
Reward – Rewarding
employees to drive
performance and recognize
success.
Opportunity
Great place to
work
Attract – Acquiring
talent to meet business
objectives.
Key Hire
Recognition
Recruitment
Incentive
ATTRACT
Compensation and
Benefit
Strategic
Recruiting
REWARD
Individual
Development Plan
DEVELOP
Candidate
Database
HR - SOP
ALIGN
Induction
Employees
Engagement
Executive
Development
Develop – Taking them
thru a well defined career
path, thru training and
mentoring.
Development
Center
WHAT IS NON CORE TO YOU IS CORE TO US
Performance
Review
Align – Ensuring
employees are aligned
and engaged to goals
3 P Fundamental
Inclusive Business Growth
Metrics Driven, high Corporate
Governance Organisation
WHAT IS NON CORE TO YOU IS CORE TO US
Productivity
Process
People
Delighted Workforce
Top & Bottom line
Margins
ACE Model
Enduring
Capable
People
Process
Productivity
Accelerated
E
C
A
PACE Engagement Time
Standards are raised
WHAT IS NON CORE TO YOU IS CORE TO US
PACE VALUE CREATION MODEL
A C E Model
ACE Model
Accelerate
Capable
Enduring
People
Acquire
Engage
Develop
Process
Defining /
Designing Process
Implementation
Measurement
Review /
Measurement
Enhance
Productivity /
Output
3 P Fundamentals
3P Fundamental
Productivity
Defining SLA’s /
Goals
“WHAT IS NON CORE TO YOU IS CORE TO US”
Perception & Analysis
STATEMENT
CEO
PACE
Employees are value creating
entities
True, but their life cycle
management is not my forte
This is our core competency. Hand them
over to us.
Recession or no recession,
people have to be aligned
with organisational objectives
I cannot spend humongous
amount of time on scaling up &
down. Need to concentrate on
sales & clients
We will help you do that.
Uncertainity is the only
certain thing in business
Largely true. I have issues
managing people during
uncertain times. My HR team is
not competent to do that.
We are specialist in managing minds.
We will help you and them with a win-win
solution
The element of predictability
is diminishing from the
business with changing times
What should I do to ensure the
leaders in my company
contribute to improve
predictability
Leadership focus based on business
results is a doable proposition. We will
help you do that.
I have the dream but not sure if
my sales team out there share &
feel the same.
We will ensure the process of sharing
dreams and building them brick by brick
in your company. We will closely watch
the bottom & top line.
People from the deal winning
team need to be engaged to
be part of the big dream
WHAT IS NON CORE TO YOU IS CORE TO US
PACE – Components
Recruitment Process
Outsourcing (RPO)
Workforce
Planning
Recruitment
Process
Need
Analysis
Training
Effectiveness
Value added recruitment solutions
Training Process
Outsourcing (TPO)
Start Ups
Need based Training Solutions
HR Shared Services
Outsourcing (HRSSO)
Cost effective Shared Services
Joining to
Exit
SLA Based
Delivery
Mid Size Firms
Legal Services Outsourcing
Labor Law & Statutory
Employee Engagement
Services
Labor Law
Statutory
Reward &
Recognition
Employee
Wellness
Need based Training Solutions
WHAT IS NON CORE TO YOU IS CORE TO US
Large Firms
LIFE – Leading Initiatives for Excellence
Acquisition

Organization Structure and Design

Candidature Assessments

Workforce Planning

Sr. Management Searches

Organizational Alignment & Rightsizing

Campus Recruitment

Search

Competency based Recruitment

Temp Staffing

Innovative Recruitment

Institutionalizing AOP /Budgets

Employment Referral Check

Recruitment Sign Off & Budgeting

Recruitment enablers – PD, branding Etc

Recruitment Policy and Processes

Pre Employment Medical Check Up

Recruitment Automation & online tools

Recruitment Manual
WHAT IS NON CORE TO YOU IS CORE TO US
LIFE – Leading Initiatives for Excellence
Culture

Learning Framework & policies

Need based training

Establishing training Institutes

Specific programs

Induction programs

Corporate Culture Building

Executive Coaching, counseling

Learn while you earn programs

Leadership Development

Sabbatical programs

Team dynamics development

Collaboration with B schools

Training-based HR Interventions

Target/goal based assessment

Training databases

Performance based pay

Implementation of LMS

Fast Track identification
WHAT IS NON CORE TO YOU IS CORE TO US
LIFE – Leading Initiatives for Excellence
Engagement

C&B Consulting

Payroll Management

Facilitating PCMM

Benefits & Reimbursements

HR Statistical Research

Performance Management

Legal & statutory Management

Assessment Center

HR Audit and Benchmarking

Outsourcing – HR Transactions

Competency Model Building

HR Branding

Diagnostics Climatic Surveys

Corp Social Responsibility

Reward & Recognition Systems

Employee Wellness

Enterprise Automation

Immigration Services

Policy Formulation
WHAT IS NON CORE TO YOU IS CORE TO US
Gain from PACE
HR Services Cost Reduction
Enhanced HR services Quality
We help you reduce the HR cost to a
great extent over a period of
relationship.
We will work closely with you to deliver
the best of the HR services to your
employees
SLA Definition
Leverage Technology
We have models which define SLAs
for each Service Delivery. We are
committed.
We help you build the best suited &
cost effective HR systems for your
organization
Professional Approach
Start ups & small organizations, finds
difficult to get seasoned HR
professionals at optimal cost. We are
aware of this need and help you fill
the gap.
HR Strategy
We help you align Organizational & HR
Strategy and enable you focus on the
much needed HR strategy by taking
over the transactions.

WHAT IS NON CORE TO YOU IS CORE TO US
Service Excellence - Our habit.
PACE – Satisfaction to Delight

Working with you through all the stages of growth

Across all industry verticals

Delivery on mutually agreed Service Level Agreements (SLA)
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Documentation of delivery processes
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Periodic Top management meetings at agreed upon intervals
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Flexible Engagement & Delivery model

End to end HR solutions on any Interfaces
Our delight programs will help you discover and maximize the enormous potential in the
Human capital.
WHAT IS NON CORE TO YOU IS CORE TO US
HR Services for Various Industry Verticals
Telecommunication
Shipping & Logistics
Environment
IT
Government
Health care & Hospitals
Retail
Infrastructure & Realty
Education Institute
And the list is growing…..
WHAT IS NON CORE TO YOU IS CORE TO US
Banking
Aviation
Manufacturing
Consulting
Bio-Pharma
Automotive
Client List
WHAT IS NON CORE TO YOU IS CORE TO US
Our Special CSR Program
Our Motto - Service for Services
Industry Orientation
Programs
Special Awareness
Programs
Defence Industry
Partnership
Special Programs designed for
service personnel
Orientation with Corporate
world
Second career option for
defence professionals
WHAT IS NON CORE TO YOU IS CORE TO US
HR Shared Services
HRSS Overview
Self Service
PACE
Employee Self Services –
Information available in
Intranet or issues / concerns
Partner
answered on email
Contact Center
Level 0
E-HR portal
IVR
Kiosk
On call support. Handle
‘simple’ enquiries to provide
PACE
professional and smooth
service experience while
performing routine
transactions.
Level 1
Level 2
Employees
Inquiries
Policy Experts
Process Content
Owners
Level 3
Subject Matter
Experts
Management
HR
Professionals
Case Worker
Service Agent
Internet,
•Experienced
Benefits/HR Admin
specialist Intranet
Email form
•Policy Expert
•Experience in payroll processing
Service
•Experience in career development
or
other global processes
WHAT IS NON CORE TO YOU IS CORE TO US
•Strategic and tactical HR
Center
Expertise
Center
HRO Services Platter
Workforce & Data Administration
Employee Master Data Maintenance
Event Driven Admin.
Absence Management
Performance Management
Objective Setting
Competency Management
Performance Admin.
Succession Planning
Payroll
Time & Attendance Data Entry
Gross to Net Payroll Processing
Payments & Disbursements
Garnishments
Reporting & Reconciliation
Tax filing
Year End Processing
Mobility
 Domestic Relocation
 Expatriate Administration
 Expatriate Relocation Services
 Expatriate Compensation & Tax
Compensation Management
Compensation Analysis
Group Compensation Modeling
Mass Compensation Review Admin.
Benefits Administration
Pensions Admin. (DB&DC)
Health & Welfare Admin.
Flexible Benefits Admin.
Share Plan & Incentive Scheme
Admin.
Recruitment
Workforce Planning
Sourcing & Pre-screening
Interview & Assessment Scheduling
Interview & Selection
Background Screening & Offer Admin
Applicant Tracking
HR Helpdesk
Employee Manager Support
Case Management
Problem Resolution
Transactional Services
Learning & Development
Curriculum Management
Training Admin.
Content Production
Training Delivery
Others
 Employee Expenses Processing
 HR Reporting & Analytics
WHAT IS NON CORE TO YOU IS CORE TO US
HR Advisory
Discipline & Grievance
Industrial/ Employee Relations
Employee Surveys
Occupational Health
Employee/Manager Counseling
Employee Branding
Employer Brand
WHAT IS NON CORE TO YOU IS CORE TO US
Branding Communication
Payroll Services
Payroll Services Snapshot
Payroll
Processing
Payroll & Benefits
Reporting & Reco
Year End Process
Tax Filing
Query Resolutions
Online ESS & MSS
Statutory
Compliance
PF, ESIC, LWF
compliances
PF/ESIC Employee
services
Income Tax and
Professional Tax
Returns and filings
Temp
Staffing &
Vendor
Management
On-board employees
MIS
Online tools
Payroll & Compliance
HR - DMS
Online Data Collection
Validate & Verify
Consolidate data
Vendor Audits
WHAT IS NON CORE TO YOU IS CORE TO US
Labour Law
Compliance
Advisory Services
One Time Audit &
Redressal
Recurring
• Registers & Records
• Returns, remittance
& Renewals
Liason
HR Widgets
Self Service modules:
• On-Boarding
• Confirmation
• T&A
• Leave
• HR Letters
• Ask HR Query
• Ins. claim process
• PF claim Process
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• Expenses claims
• Exit
HR ION
Requirement
REQUIREMENTS
• HR Audit
• Implementation of HRMIS
Objectives
Audit
HR Operations
i. Review current people & processes
ii. Recommend new HR interventions
iii. Transition- to HRMIS
iv. Ensuring there is continuity in the HR
WHAT IS NON CORE TO YOU IS CORE TO US
Strategic HR
3 Stages of Audit
Enabler (Implementation)
PACE will enable to foster implementation of
processes, practices and continual improvement
Conceptual (Presentation)
Conceptualize the process framework
Actual (Audit)
Study the actual or existing process followed
in the organization. Identify the Gap.
WHAT IS NON CORE TO YOU IS CORE TO US
PACE Approach
Voice of
Management
Voice of
Employees
HR Audit
Translating Inputs
into
specific HR initiatives
Internal
Survey
WHAT IS NON CORE TO YOU IS CORE TO US
PACE Action list
With
prioritizatio
n
Deliver
y
Facets of HR Audit
Career Management
Systems
Training &
Learning
Organization
Staffing and
Allocation
Performance
Management
HR Process
Communication
Information
System
Compensation
& Benefits
Infrastructure
Employee Relations
Organization Culture &
Sensitization
Grievance Handling
Legal
WHAT IS NON CORE TO YOU IS CORE TO US
Immigration
HR Team
Reinforcement &
Branding
Rewards &
Recognition
Fun & Joy at
work
HRMIS PARTNERSHIP
Future in CLOUD – 2D - view
• First, corporate software is now moving to the cloud. The $15 billion+
marketplace for core human resources, payroll, and talent management
software is being totally revamped. Companies are starting to replace all this
core infrastructure software (much of which is 10-20 years old) with new
cloud products – and the big players (TCS, Oracle and SAP) are buying their
way into this market.
• Second, the market for integrated talent management software has
matured. Over the last ten years most companies purchased a wide variety
of tools to help with recruiting, performance management, training
management, compensation management, and workforce planning.
•
Source Forbes, 2013
Overview of iON HRMS System
- 37 -
iON Payroll Solution Overview
- 38 -
Solution Offering
HR Services (I)
•Manage entire Employee lifecycle including
leave, loan, advance, travel and claims etc.
•End-to-end integration of Attendance from iON’s
own Biometric / Smart Card solution
•Powerful on demand reporting includes library
reports, alerts, reminders & letters
•Access key day to day transactions through
SMS, Email,MToP (iON on Mobile) and Self
Service
•Site wise authorization and access
across solution
Payroll Services (M)
•Generation of Salary slip based
on pre defined SLAs
•Multi channel delivery of Payslips - E-mail,
Self Service & Mobile
HR & Payroll Technology
Platform
•Web Installer enabled simplified configurations
of HRMS/Payroll processes
•Manage custom rules & workflows for
diverse work force across locations
•Bulk upload / download for HRMS / Payroll
transactions
•Dynamic Letter Generation and
Communication Templates
Audit Trail report can be made
available for all Configurations &
Transactions
Payroll Services (I)
• Configurable pay cycles, periods
and pay head calculations
•Online return filling for PF, ESIC and
Income Tax
•Timely generation of Form 16 report and What if
analysis for Income tax
•Full and Final Settlement processing
•Generation of pre configured Statutory reports
including Salary register
•Statutory and Compliance Reports like
Form 16, Form 12 etc.
•Filling for PF, ESIC and Income Tax as per pre
defined SLAs
•Customizable Payslip accessible through
email, and self service
CYCLE
Why iON
HRMS and Payroll?
Perpetual
Beta Model
Highly
Configurable
solution with
best
practices
BCP/DRP
Very
Powerful
data upload
engine for
past data
Add on
Offerings –
LMS PVC
Available in both
Managed and
Implementation
mode
Availability
of all
statutory
reports
Powerful
work flow
Widgets for
Analysis
ESS
Convenience
Access
anywhere /
anytime in
mobile
(Mtop)
ODR
supporting
decisions
40
Create a WIN WIN relationship
Step 5: Parallel run / Go Live
Step 4: User Training
Step 3: Implementation of HRMS and Payroll
Step 2: Contract with us and TCS
Step 1: Demonstration of HRMS and Payroll
HR Legal Services
What is Statutory Compliance ?
Statutory Compliance is adhering to State Acts and Central Acts of the
Government
Why it is important ?
E&C Power as a responsible Corporate Citizen, should adhere to the Local
State Acts and Central Acts of the Government.
SCOPE OF STATUTORY COMPLIANCE
• E&C Power Employees
• Outsource Vendors
Acts Covered Under Statutory Compliance
•
•
•
•
•
•
•
•
•
•
Local Shop and Establishments Act
Local Trade License Act
Payment of Gratuity Act 1972
Minimum Wages Act 1948
Payment of Wages Act 1936
Contract Labour Act 1971
Maternity Benefit Act 1961
Equal Remuneration Act 1976
Employment Exchange Act
Apprentiship Act
PRE REQUISITE FOR STATUTORY COMPLIANCE
• Local Area Labour Inspector(State) under Shop Establishment Act
with Contact No and Address should be known to Branch Incharge.
• Local Area Labour Enforcement Officer(Central) with Contact No and
Address should be known to Branch Incharge.
• Above information to be displayed on Statutory Notice Board in the Branch.
• Above information to be displayed in Local Language, Hindi and English
SHOP AND ESTABLISHMENT ACT
• Registration under Shops & establishment Act to be Applied to Local Area
Labour Inspector
• Prescribed forms to be taken from Local Labour Department Authorities
• Consult Zonal Facilities Departments for the following Documents
• Lease Agreement, Articles of Association Copy and Power of Attorney
to be collected from Zone Facilities.
• Fee to be paid to Government Department as per the local Act.
• Shop and Establishment Registration application to be submitted to Authorities
within a week from the date of Opening the Branch.
REGISTRATION UNDER SHOP AND
ESTABLISHMENT ACT
• Registration application to be submitted to the State Labour Department
• Application for Registration to be signed by Authorized Signatory.
• E&C Power& Outsource Employees to be covered under this Act (All
vendors whose staff working in Branch Office)
• Branch Incharge needs to monitor the additions and deletions of Employees
and to be informed Government Authorities promptly in a prescribed format
as provisioned under the Local Shop and Establishment Act
• Abstract of Local Shop and Establishment Act to be displayed Statutory
Notice Board
• First Aid Box as per Local shop and Establishment Act to be kept in
prominent place in the Branch Office.
PAYMENT OF GRATUITY ACT 1972
Abstract of the Act
Abstract of Payment of Gratuity Act 1972 in Local Language,Hindi and English
to be displayed in Branch Statutory Notice Board.
Notice of Opening
Form A Notice of Opening under Payment of Gratuity Act 1972 to be submitted
to Controlling Authority,Regional Labour Commissioner (Central) of Local Area
Only E&C Power Employees to be Covered under Form A.
Notice of Change
Form B Notice of Change under Payment of Gratuity Act 1972 to be submitted
to Controlling Authority, Regional Labour Commissioner (Central) of particular
Local area, whenever there is a change in No of employees.
TRADE LICENSE PROCEDURES
• Trade License is issued by Municipal Corporation authorizing any business
to carry on business under particular location.
• Trade License needs to be applied to Municipal authorities wherever
applicable.
Procedures
•
•
•
•
•
•
•
Trade License forms (2) to be collected from Municipal Corporation
Lease Agreement of the Premises
Passport Size photograph of Location Incharge
Property Tax Copy to be obtained from Landlord
NOC From Neighbors
Blue print of the Office plinth area
Vehicle Parking plan copy
Abstract/Notifications to be displayed under the
Various Acts
Please note all the Acts /Notifications to be displayed in Local Language/Hindi
and English
 State Shop and Establishment Act
 Payment of Gratuity Act 1972
 Contract Labour Act 1971
 Maternity Benefit Act 1961
 List of Holidays
 Notification of Minimum Wages under Local Act (Skilled/Semi Skilled/Unskilled)
 Minimum Wages Act 1948
 Payment of Wages Act 1936
 Authorization to receive Notice under Payment of Gratuity Act (In Letterhead)
 Notifications Under Rule 81D of Contract Labour Act 1971
 Notification under Various Statutory Provisions contains following information
- Working Hours
- Weekly Holiday
- Payment Disbursement Day
- Working Days
- Salary Period
Abstract/Notifications to be displayed under the
Various Acts

Form A - Notice of Opening - To be kept in File only

Form B - Notice of Change - To be kept in File only

Valid Trade License

Valid Shop and Establishment.

FORM 1 and 2 of Maternity Benefit Act 1961 – To be kept in File only
Registers Under Shop and Establishment Act
 Registers of Attendanance - Duly signed by all E&C Power employees on
daily basis. Wherever working hours needs to be mentioned In Time /Out
time should be between 0900 AM to 0600 PM.
 Register of Leave (E&C Power Employees) : Leave Register should be duly
updated and it should match with Register of Attendanance.
 Register of Wages : This register should be maintained for E&C Power
Employees duly updated on Monthly basis.
Registers Under Shop and Establishment Act
 Register of Fines
This Register should be maintained for E&C Power employees under the above
Act on monthly basis.
Register of Deductions
This Register should be maintained for E&C Power employees under the above
act on Monthly basis.
Register under the Other Acts
Form D - Equal Remuneration Act 1976
This register to be maintained to show that there is no parity between Women
and Men in Workplace. This register to be maintained on one time basis.
Form XVI – Register for Attendanance ( Under Contract Labour Act 1971)
This register to be maintained for all Contract Employees (I.e. Outsource Vendors)
Form XII - Register of Contractors
This register will show list of Contractors with Contract Date details as per the
format details attached herewith.
Other Statutory Hygiene Factors Checklist
Inspection Book to be maintained as per the Local Shop and Establishment
Act.
 Branch Incharge needs to ensure that Contract employees are not carrying
out more than48 Hours per week.
 Branch Incharge needs to ensure that all Contract Employees are provided
with one Weekly Off.
Branch Incharge needs to ensure that all Contract Employees are receiving
salary on or before 7th of every month.
Branch Incharge needs to ensure that all Contract Employees are having
Identity Card
 All Contract employees should aware about their ESI Card.
 All Contract employees should have Employment Letters
Other Statutory Hygiene Factors Checklist
 Branch Incharge needs to ensure Monthly Review of Statutory Notice Board.
 Branch Incharge needs to give all support and courtesy during Labour
Inspections by Government Authorities

On the day of Inspection, immediately it should be notified to HR Head.

For any clarifications on the Statutory rules and regulations, Branch
Incharge should contact Empanelled Labour Consultant or HR Compliance.
Other Statutory Hygiene Factors Checklist
 No Legal advise to be taken from unauthorized authorities.
 Branch Incharge to ensure that On Statutory Holidays, Office not to
be opened.
 Register of Lime Washing to be maintained.
Branch Incharge should drive yearly White Washing for the Premises
 Quarterly Employment Exchange Return needs to be filed with
Employment Exchange authorities (FORM ER1)
 Remittance of Quarterly Labour Welfare fund by Zone HR.
Disclaimer : All Acts and Regulations are subject to changes prevailing
time to time.
Sample Legal Audit Report – Region/Circle
Observation
• The outsourced agencies are liable to submit PF and ESIC dues by
the 15th and the 21st of the month respectively for prior months salary
payments. On review of the PF and ESIC challans for the months of
November 2009, February 2010 and March 2010, we noted delays in
payment in the following instances:

Operational
inefficiency
System
Deficiency
• Performance of activities establishing a ‘Principal Employer’ relationship
• Non verification of the actual dates of payment as against the specified
statutory timelines
• Lack of proper knowledge
Business impact
Further, we noted that currently there is no process to check the date of
payment and to ensure that timely payment is made by the outsourced
agencies as per the required dates as copy of the PF and ESIC challans
are not being maintained by the XXX HR team and are being called from
agencies directly, even for the purpose of this audit.
• The agencies must pay half yearly return under Contract Labour
(Regulation & Abolition) Act but none of the agencies are paying the
returns.
• Further, the agencies need to display the notice for disbursement of
wages at a conspicuous place which is not being followed by any of the
agency.
• XXX is not maintaining register for deductions as well as register for
employees ( in Form D).
• 301 outsourced employee were physically/telephonically verified and
only 3 discrepancies were found due to resignation.
Design
deficiency
Root cause


Vulnerability
• As a principal employer and a contractor XXX can be held liable for non
compliance with statutory requirement of timely payment of PF/ ESIC liability
by the outsourced agencies
• The maintenance of register is an important statutory requirement and breach
of it can lead to payment of fines and other legal harassment
Recommendation / implementation effort

• Dates of payment of PF and ESIC are within the statutory deadlines to be
verified.
• Payment of invoices of outsourced agencies to be made dependent on timely
payment of PF and ESIC dues and same to be incorporated in the agreement
as an amendment
• Bring discipline in the contractors to maintain these registers by regularly
inspecting these documents
58
Global Benefits
Key Features of Global Solutions
ACCESS TO PROVIDERS
•All carriers used have significant access to direct pay providers – several with more than
120,000 direct pay arrangements
•All carriers used have different relationships with local networks, which assist in the
reduction of claim costs to plan sponsors
LOCAL & REGIONAL SUPPORT
•All carriers used have customer service available to all of your employees 24X7X365
•All carriers have tools to identify qualified physicians in local markets
REDUCED/LIMITED OUT OF POCKET COSTS FOR EMPLOYEES
•All carriers provide member reimbursements in virtually any currency by electronic bank
deposit or local check at employee’s preference.
INNOVATION & FLEXIBILITY
•All carriers used provide innovative solutions for the globally mobile employee
populations. Innovations includes items like Virtual employee meetings, customized websites
and Podcasts.
•All carriers have multiple contract types & full plan design flexibility based on your specific
needs.
WHAT IS NON CORE TO YOU IS CORE TO US
Global Presence of Carriers
Norway
Netherlands
Sweden
Belgium
Canada
Russia
China
Germany
United Kingdom
Czech Republic
Korea
France
USA
Italy
Portugal
Japan
South Korea
Kuwait
Spain
Bahrain
Switzerland
Saudi Arabia
Qatar
U.A.E
Brazil
Shanghai
Oman
India
Taiwan
Myanmar
Hong Kong
Macau
Thailand
Philippines
Dubai
Malaysia
Singapore
Paraguay
Botswana
Argentina
Namibia
Indonesia
Australia
South Africa
New Zealand
Carriers used have presence in virtually any country
WHAT IS NON CORE TO YOU IS CORE TO US
Global Solutions Strategy
Local Account
Management
No out of pocket expenses
Local providers
Direct
Settlement
Regionally located account management
Regional claim processing
Regional Account administration
Legal &
Regulatory
Regionally compliant plans
Global Consultant
Regional plan designs
Regional access
Local Plan
Designs
Fixed employer costs
Budgeted focused program
Customized
Solutions
Budgeted
Costs
WHAT IS NON CORE TO YOU IS CORE TO US
Customized plan designs
How is this done?
We achieve this goal by working with leading partners in the global market
to compile global contracts that consolidate programs across multiple regions
of the world.
Global Employees
United States
Europe
Asia Pac
Middle East
Africa
Latin America
Consolidated Benefits
Medical
Dental
Vision
Pharmacy
Life
WHAT IS NON CORE TO YOU IS CORE TO US
AD&D
LTD/STD
Business
Travel
Long-Term
Care
Business
Insurance
Finishing School
PACE Finishing School Methodology
Organization’s Requirement
•What does the organization
need from people in order to
meet its business strategy?
Student Profile
• Talent assessment
PACE Learning Paradigm
• Create a context for talent
development
Talent as a Corporate
Asset
People Review/Development
Plans
•Identify gaps between organizational
needs and people capabilities and
develop plans to shore gaps.
WHAT IS NON CORE TO YOU IS CORE TO US
•People capabilities and
development are aligned with
current and future business
needs.
Outbound Learning
•
•
•
www.olivegreenoutbound.com
PACE Intervention
Learning
OBL will cover the following:
{Explore}
{ Expand}
Learn by
doing
Be
Responsible
{ Engage}
{ Explain }
Learning
WHAT IS NON CORE TO YOU IS CORE TO US
Inspirational leadership,
Trust and empowerment,
Learning
Learning
Acquire
New Skill
Thinking out of the box,
Enhance
thinking
Skill
Collaboration among immediate supervisors,
peers and fellow team members
Teamwork
Communicating in conflict,
Goal orientation and
Achieving deadlines,
Leveraging your colleagues’ capabilities
Help team members grow
Training Process
Our Learning Model
Analyze
Implement
Evaluate
Develop
WHAT IS NON CORE TO YOU IS CORE TO US
Design
Types of Learning
Individual Learning
 ILP
 Internal faculty
 Certification
 Learn While you earn
 Knowledge Repository – Library
 Social Responsibility – Self, Organization and
Community
 Book Review and Technology Lectures and
Seminars
Small Group Learning
 Project Specific Learning Matrix
 Guest Lectures
 Out Bound Activities
 Special Interest Groups
 Knowledge Repository
WHAT IS NON CORE TO YOU IS CORE TO US
Whole Organizational Learning
 Technical Learning
 Behavioral inputs
 Business Leadership
 Lateral Education
 Internal Trainers
 Small group activities
 Process
Evaluation Process Methodology
Psychometric
Tests for Senior
Management
Effectiveness
Class room
Oriented
Soft Skills
Feedback received prior
to commencement of
programs
Out Bound
Learning
Assessment by facilitators
during the course of the
program
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Assessment Centre
Common Use of Assessment Center
.
Selection and Promotion
Selection
Diagnosis
Supervisors and Managers
Self-Directed Team Members
Sales
Diagnostic
Development
Training and Development
Placement
Development
Skill enhancement through
simulation and case study
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Success Factors
.
Efficiency
of
Processes
Customer
Experience
Assessment
Centre
Innovative
Exercises and
Methodologies
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People
& Domain
Focus
Evaluation- Process Methodology
Case Study
Presentation
Effectiveness
Assess the
candidate’s
command over
the language;
communication
skills (written
and oral) &
presentation
skills
Evaluating the
deliverables and
approach candidate takes
to resolve day to day and
/ or specific customer
issues. Also highlights the
domain knowledge of a
assessee
BEI
To understand the soft
skills needed to deliver
results in a particular
role.
WHAT IS NON CORE TO YOU IS CORE TO US
We have done it
RASBIC Award
Business World Magazine
Top 15 Great Places to
work in India
Best in Class
Innovation In
Recruitment
HR Excellence award for
HR Practice That results into
“Fun and Joy at Work”
Presented at the
Asia Pacific HR
Outsourcing Conference
ISTD-FICCI Award for
Excellence in HR Practices
WHAT IS NON CORE TO YOU IS CORE TO US
Deccan Herald
Avenues Award for
Organization With
Innovative HR Practices
Golden Peacock National Award
Process Excellence in Training
Pace Global Consulting Services
# 302 , 4th floor, Swastic House, Amarjyothi layout, Domlur,
Bangalore – 560071.
Email: [email protected]
Tel : 91 80 40909856