IT Forum Presentation “The State of IT” SEPTEMBER 17, 2009 Topics 1. 2. 3. 4. 5. 6. 7. 8. PIR Tactical Plan Priorities Staff, Organization, and Professional Development The Student Experience Sound Infrastructure and.
Download ReportTranscript IT Forum Presentation “The State of IT” SEPTEMBER 17, 2009 Topics 1. 2. 3. 4. 5. 6. 7. 8. PIR Tactical Plan Priorities Staff, Organization, and Professional Development The Student Experience Sound Infrastructure and.
Slide 1
IT Forum Presentation
“The State of IT”
SEPTEMBER 17, 2009
Slide 2
Topics
1.
2.
3.
4.
5.
6.
7.
8.
PIR Tactical Plan Priorities
Staff, Organization, and Professional Development
The Student Experience
Sound Infrastructure and Tools
Secure Information Environment
Information Management
On the Immediate Horizon
Questions
Slide 3
PIR Plan Priority
“A Commitment to the Professional Development of
our Staff and Organization”
Slide 4
PIR Reorganization
Two Year Process
2. Informed by TechQual Survey, Staff Interviews,
Moran Technology Consulting, Best Practices,
Divisional Discussions
3. Main Functional Areas include IT Infrastructure,
IT Services, and The Project Management Office
(PMO)
1.
Slide 5
PIR Division Functional Chart – September 2009
V P P la nning a nd C IO
A s s is ta nt
to V P
E x e cutiv e D ire cto r IT
Infra s tructure
D ire cto r o f P ro je ct
M a na ge m e nt
A V P P la nning & Info rm a tio n M a na ge m e nt
O ffice M a na ge r +
S e cre ta rie s
D ire cto r o f N e tw o rk
Infra s tructure
Info rm a tio n
S e curity M a na ge r
D ire cto r o f
IT S e rv ice s
D ire cto r o f IT
D e v e lo pm e nt &
A pplica tio ns
D ire cto r o f
Ins titutio na l
R e s e a rch
D ire cto r o f
P la nning
Notes: A new divisional IT Strategy Group will be convened by the Executive Director of IT Infrastructure to advise the VP Planning & CIO future IT directions and initiatives.
Slide 6
Focus of Reorganization
1.
2.
3.
4.
5.
6.
Accomplishing Tactical Plan Priorities
Improving Customer Services
Improving Communications (intra and inter)
Improving Coordinated Divisional Planning
Improving Training, Career Development,
Mentoring, and Succession Planning
Realignment to Effectively Deal with the Quickly
Evolving Nature of our Work
Slide 7
The New PMO Office
1.
2.
3.
4.
5.
Implement a PMO Methodology
Facilitate and Manage Large/Complex Divisional
Projects
Plans for and Tracks Staff Efforts, Timelines,
Budgets
Ensures improved communications across division
PMO Projects to date: VoIP (underway),
FootPrints Implementation, Active Directory
(planning stages)
Slide 8
PIR Plan Priority
“Enhancing the Student Experience”
Slide 9
TSC ReDefined
Central site for all IR Divisional requests
New problem logging / tracking application
(FootPrints).
Second Tier Support from ITDA & ITS at the TSC
during designated hours.
Divisional Commitment to be more responsive
through development of Internal Operating Level
Agreements.
Slide 10
Numara FootPrints
Feature rich application to enhance Technology
Support Services and customer front end to IT
FootPrints provides customers with updates on
status of issues and automates internal escalation of
problems.
Slide 11
Numara FootPrints
Web based application
Phase I Service Desk
Implemented August 4, 2009
Over 1300 issues logged
Phase II Project Tracking
Replaces Project Tracking
Adds other functionality such as office moves, security change
requests, desktop application installations, etc.
Fall 2009 Rollout Planned
Future Plans….
End User Accessibility
Searchable Knowledgebase
Slide 12
Improved Communications
IT Matters
Periodic newsletter focused on the developments and activities
of Information Resources Division.
IT Forums
Lunch time sessions that focus around a particular topic and
provide a non-technical overview for attendees.
Three IT Forums are being planned for Fall & Spring.
Slide 13
Student Laptop Program
Fall 2009 Program Launch
270 Laptops purchased through program as of 9/3
All freshmen enrolled in KSOM are required to have a laptop
that meets the KSOM minimum requirements
Program is also open to all students enrolled in KSOM, CAS,
CPS, and CGCE colleges
Dell Latitude E6400 and E6500 were offered at significant
cost savings
Loaner laptops are available for program participants
Laptop Support Center in Hyland opened August 17
With student ownership of a computer increasing, ITS will
will evaluate and look to consolidate some existing lab
facilities
Slide 14
ResNet Game Console Connectivity
1.
2.
3.
4.
5.
Connectivity via Wired Network Ports in Residence
Halls.
Xbox/Xbox360, Wii, Playstations 2 & 3, Gamecube,
and TiVo supported.
Students Register their Devices on a Web Page.
Connectivity Supported but not the Actual Gaming
Device.
Student Senate involved.
Slide 15
PIR Plan Priority
“A Secure Information Environment”
Slide 16
Information Security
Focus on desktops
Infection rates increasing due to casual browsing and unpatched 3rd
party applications
Plan to implement Identity Finder and Royal Drive encryption tools
in 2009-10 to migrate sensitive data to centralized storage
Numerous P2P Student Violations Reported this Semester
Training
Workshops will be offered in collaboration with CPTD during
CyberSecurity month (October)
Policy Development
Emphasis on data stewardship, data classification, and sensitive data
handling first
Slide 17
PIR Plan Priority
“Effectiveness and Efficiency Through Information
Management”
Slide 18
Information Management
A technology strategy and organizational
commitment to maximize the integrity, availability,
and confidentiality of our information assets
An information management program consists of
tools, policy, people, and metrics
University has already invested in 20+ tools,
including: Banner, Angel, Hannon Hill, Royal Drive,
iDODS, Recruitment Plus, Future Perfect, BIQuery,
Argos, etc
Slide 19
Information Management
Policy, people, and metrics are brought together
through information governance
New Information Management Advisory Committee
Consolidates work of Data Standards, Information Security,
and Records Management committees
Formalizes role of data steward representing each major
University information asset
Slide 20
Information Management Advisory Committee
Co-chairs:
Helen Stager, Registrar
Robyn Dickinson, AVP Planning & Information Management
Charge:
Guide development of policies for data security, privacy
Establish standards for data quality, consistent reporting
Review/advise records management program
Establish an environment where information assets can be
used to improve operational efficiencies and enable business
insight (customer relations, analytics)
Slide 21
Argos Reporting Tool for Banner
1.
2.
3.
4.
5.
Web-enabled reporting solution designed from
feedback received from institutions utilizing baseline
Banner.
Allows for simple and ad hoc queries to advanced
dashboards and data cubes.
Gives us quick access to data with built-in reports for
Banner.
September to December 2009—analysis, planning, and
testing sessions for Argos will occur.
February 2010—Phase I of Argos implementation will
take place.
Slide 22
Banner 8 Upgrade
Currently Banner 8 is in our Test Environment
Scheduled for Production in January 2010
Many Enhancements are included in this version
most of which are related to internationalization of
the product.
Student Enhancements include a self-service
graduation application and a mass entry
registration.
There are enhancements to Admission and
Registration processes.
Slide 23
Banner 8 Continued
Finance enhancements include multi-year
encumbering, grant billing, and federal financial
reporting.
Advancement enhancements include student to
alumni processing and gift mass entry.
Financial Aid improvements include algorithmic
packaging.
HR improvements include automated faculty load
and compensation, and multi-year encumbering for
grants.
Slide 24
PIR Plan Priority
“Building sound infrastructure and leveraging
innovative tools”
Slide 25
Infrastructure Enhancements and Upgrades
Areas of Infrastructure enhancement/upgrade in
2009-10:
Migrate/upgrade Oracle database for ERP (BANNER)
Replace H/W and O/S Required for Administrative
(BANNER) ERP system
Enterprise Storage and Backup Environments
Server Virtualization
Renovation/expansion of AMH Computer Room
Slide 26
Infrastructure Enhancements and Upgrades
ERP system (BANNER) must be migrated from the
current OpenVMS and alpha server environment
Oracle has announced the end-of-life of its database on alpha
processors
SUNGARDHE is requiring OpenVMS customers to move to
other operating systems (i.e. LINUX, SOLARIS, etc.).
SUNGARDHE will “de-support” BANNER on OpenVMS 4th
quarter’2010
Slide 27
Infrastructure Enhancements and Upgrades
Replace H/W and O/S Required for Administrative
(BANNER) ERP system
As of 2012 HP will no longer support ALPHA servers
4th quarter 2010 SUNGARDHE will discontinue support of
BANNER on VMS for both alpha and integrity servers
“new” H/W needed to run Oracle and BANNER on linux
10-2009 continue analysis to determine replacement servers
1-2010 acquire and deploy replacement servers
Spring’2010 BANNER test and RDEV available on linux
Slide 28
Infrastructure Enhancements and Upgrades
Enterprise Storage and Backup Environments
Current storage environment (HP EVAs) will be end-of-life in
2010
Move to a centralized storage and backup architecture
Consolidation of backup environments creates operational,
licensing and equipment efficiencies
Need larger storage capacity to meet business needs
Current and projected storage volumes require faster more
sophisticated backup technology (i.e. email backup to tape now
takes 1 week ).
Slide 29
Infrastructure Enhancements and Upgrades
Enterprise Storage and Backup Environments
(continued)
NetBackUp (Symantec) chosen as enterprise backup solution
Deploy 11-2009
10-2009 acquire/deploy either Compellent or NetApp SAN as
our storage solution
Slide 30
The Evolving Face of Wi-Fi
Installed Cisco 1131 access points in Brennan Hall
and Weinberg Memorial Library (802.11a/b/g)
Will be evaluating both Cisco and Aruba’s
lightweight access points and controllers (LWAPP)
Adopting the 802.11n standard (when ratified) for
increased data throughput
Installing access points in a more dense fashion with
a focus on academic space
Implementing Cisco's Guest NAC Server that offers a
more secure and flexible "Guest Services" solution
Slide 31
Internet 2 Update
New customer Community Medical Center using
Internet 2 for remote imaging application requiring
30Mb of bandwidth
The Commonwealth Medical College connected in
June using 20Mb of bandwidth
Several initiatives in progress that may change
Internet 2 transport (AICUP Northeast Regional
WAN – Greg Palmer’s Pennsylvania Research and
Education Network concept “PAREN”)
Slide 32
Slide 33
Voice over IP Update
Complete the implementation of Cisco Voice over IP
telephone instruments (800 deployed to date)
Complete Verizon Centrex line reductions to eliminate
monthly line fees
Installations remaining include St. Thomas Hall,
Byron/John Long Center, Scranton Hall, McDade Center
and Public Safety
Anticipating project completion December 2009 with
minor exceptions
As wireless network evolves, begin to evaluate wireless
Voice over IP telephone instruments. Goals include
reducing cellular phone usage and campus radio costs.
Slide 34
Kbox
Appliance to provide remote software distribution
and management of desktop systems
Kbox utilized in most of the summer lab upgrades.
Kbox 1000 will be used to update and maintain
currency of labs systems overnight.
Lab Maintenance Window is from midnight to 6 am (except
WML Pro Deo)
Office System Deployment under testing &
development
Slide 35
On the Immediate Horizon
Email and Calendar Changes
2. PDA Supported Devices
3. Move to Thin Clients
4. More “Cloud” Applications
1.
Slide 36
Email and Calendar
1.
2.
3.
4.
5.
6.
7.
8.
Sun 1 Email Environment and Corp Time Calendar
have served us well.
Managing this environment is costly and complex.
Students’ use of email is steadily decreasing.
Hosted options for faculty/staff looking attractive,
especially gmail and Microsoft mail.
Do Students need University-Provided Email
Accounts?
Better PDA integration needed.
Email/Calendar Integration would be cleaner
approach.
More to come.
Slide 37
PDA’s
1.
2.
3.
4.
5.
6.
Personal Digital Assistants (aka Smart Phone) used by
many faculty and staff and accompanying many
students as they arrive on campus.
We currently support Windows Mobile 6 devices like
the Motorola Q as well as Palm devices.
Plans are proceeding forward to support a larger
variety of PDA devices including the Blackberry and
iPhone for Faculty/Staff.
How should we support Students’ use of PDA’s?
Development of applications for the PDA’s?
Are PDA’s sufficiently secure?
More to come.
Slide 38
Thin Clients
1.
2.
3.
4.
5.
6.
Any network connected device that depends primarily
on central servers for processing and storage
capabilities and mainly focuses on conveying input and
output between the user and the remote servers.
Smaller footprint desktop systems with monitor,
keyboard, mouse, and USB port(s).
Central management is more efficient and more secure.
Lower cost structure though some contend it shifts
costs elsewhere.
How do we balance individual preferences with
standards for security and efficiency?
Demonstration projects anticipated in FY10-11.
Slide 39
Cloud Computing
1.
2.
3.
4.
5.
6.
Contracting for scalable computing resources that are
delivered as a service from companies over the Internet
(or in the “Cloud”).
Faster than in-house development and more costeffective.
Quality and quantity of offerings has improved.
Shifting divisional support structure from
“development and support” to “application consulting,
administration, and integration”.
Admissions and HR already utilizing applications in the
Cloud.
More to come.
Slide 40
Questions??????
IT Forum Presentation
“The State of IT”
SEPTEMBER 17, 2009
Slide 2
Topics
1.
2.
3.
4.
5.
6.
7.
8.
PIR Tactical Plan Priorities
Staff, Organization, and Professional Development
The Student Experience
Sound Infrastructure and Tools
Secure Information Environment
Information Management
On the Immediate Horizon
Questions
Slide 3
PIR Plan Priority
“A Commitment to the Professional Development of
our Staff and Organization”
Slide 4
PIR Reorganization
Two Year Process
2. Informed by TechQual Survey, Staff Interviews,
Moran Technology Consulting, Best Practices,
Divisional Discussions
3. Main Functional Areas include IT Infrastructure,
IT Services, and The Project Management Office
(PMO)
1.
Slide 5
PIR Division Functional Chart – September 2009
V P P la nning a nd C IO
A s s is ta nt
to V P
E x e cutiv e D ire cto r IT
Infra s tructure
D ire cto r o f P ro je ct
M a na ge m e nt
A V P P la nning & Info rm a tio n M a na ge m e nt
O ffice M a na ge r +
S e cre ta rie s
D ire cto r o f N e tw o rk
Infra s tructure
Info rm a tio n
S e curity M a na ge r
D ire cto r o f
IT S e rv ice s
D ire cto r o f IT
D e v e lo pm e nt &
A pplica tio ns
D ire cto r o f
Ins titutio na l
R e s e a rch
D ire cto r o f
P la nning
Notes: A new divisional IT Strategy Group will be convened by the Executive Director of IT Infrastructure to advise the VP Planning & CIO future IT directions and initiatives.
Slide 6
Focus of Reorganization
1.
2.
3.
4.
5.
6.
Accomplishing Tactical Plan Priorities
Improving Customer Services
Improving Communications (intra and inter)
Improving Coordinated Divisional Planning
Improving Training, Career Development,
Mentoring, and Succession Planning
Realignment to Effectively Deal with the Quickly
Evolving Nature of our Work
Slide 7
The New PMO Office
1.
2.
3.
4.
5.
Implement a PMO Methodology
Facilitate and Manage Large/Complex Divisional
Projects
Plans for and Tracks Staff Efforts, Timelines,
Budgets
Ensures improved communications across division
PMO Projects to date: VoIP (underway),
FootPrints Implementation, Active Directory
(planning stages)
Slide 8
PIR Plan Priority
“Enhancing the Student Experience”
Slide 9
TSC ReDefined
Central site for all IR Divisional requests
New problem logging / tracking application
(FootPrints).
Second Tier Support from ITDA & ITS at the TSC
during designated hours.
Divisional Commitment to be more responsive
through development of Internal Operating Level
Agreements.
Slide 10
Numara FootPrints
Feature rich application to enhance Technology
Support Services and customer front end to IT
FootPrints provides customers with updates on
status of issues and automates internal escalation of
problems.
Slide 11
Numara FootPrints
Web based application
Phase I Service Desk
Implemented August 4, 2009
Over 1300 issues logged
Phase II Project Tracking
Replaces Project Tracking
Adds other functionality such as office moves, security change
requests, desktop application installations, etc.
Fall 2009 Rollout Planned
Future Plans….
End User Accessibility
Searchable Knowledgebase
Slide 12
Improved Communications
IT Matters
Periodic newsletter focused on the developments and activities
of Information Resources Division.
IT Forums
Lunch time sessions that focus around a particular topic and
provide a non-technical overview for attendees.
Three IT Forums are being planned for Fall & Spring.
Slide 13
Student Laptop Program
Fall 2009 Program Launch
270 Laptops purchased through program as of 9/3
All freshmen enrolled in KSOM are required to have a laptop
that meets the KSOM minimum requirements
Program is also open to all students enrolled in KSOM, CAS,
CPS, and CGCE colleges
Dell Latitude E6400 and E6500 were offered at significant
cost savings
Loaner laptops are available for program participants
Laptop Support Center in Hyland opened August 17
With student ownership of a computer increasing, ITS will
will evaluate and look to consolidate some existing lab
facilities
Slide 14
ResNet Game Console Connectivity
1.
2.
3.
4.
5.
Connectivity via Wired Network Ports in Residence
Halls.
Xbox/Xbox360, Wii, Playstations 2 & 3, Gamecube,
and TiVo supported.
Students Register their Devices on a Web Page.
Connectivity Supported but not the Actual Gaming
Device.
Student Senate involved.
Slide 15
PIR Plan Priority
“A Secure Information Environment”
Slide 16
Information Security
Focus on desktops
Infection rates increasing due to casual browsing and unpatched 3rd
party applications
Plan to implement Identity Finder and Royal Drive encryption tools
in 2009-10 to migrate sensitive data to centralized storage
Numerous P2P Student Violations Reported this Semester
Training
Workshops will be offered in collaboration with CPTD during
CyberSecurity month (October)
Policy Development
Emphasis on data stewardship, data classification, and sensitive data
handling first
Slide 17
PIR Plan Priority
“Effectiveness and Efficiency Through Information
Management”
Slide 18
Information Management
A technology strategy and organizational
commitment to maximize the integrity, availability,
and confidentiality of our information assets
An information management program consists of
tools, policy, people, and metrics
University has already invested in 20+ tools,
including: Banner, Angel, Hannon Hill, Royal Drive,
iDODS, Recruitment Plus, Future Perfect, BIQuery,
Argos, etc
Slide 19
Information Management
Policy, people, and metrics are brought together
through information governance
New Information Management Advisory Committee
Consolidates work of Data Standards, Information Security,
and Records Management committees
Formalizes role of data steward representing each major
University information asset
Slide 20
Information Management Advisory Committee
Co-chairs:
Helen Stager, Registrar
Robyn Dickinson, AVP Planning & Information Management
Charge:
Guide development of policies for data security, privacy
Establish standards for data quality, consistent reporting
Review/advise records management program
Establish an environment where information assets can be
used to improve operational efficiencies and enable business
insight (customer relations, analytics)
Slide 21
Argos Reporting Tool for Banner
1.
2.
3.
4.
5.
Web-enabled reporting solution designed from
feedback received from institutions utilizing baseline
Banner.
Allows for simple and ad hoc queries to advanced
dashboards and data cubes.
Gives us quick access to data with built-in reports for
Banner.
September to December 2009—analysis, planning, and
testing sessions for Argos will occur.
February 2010—Phase I of Argos implementation will
take place.
Slide 22
Banner 8 Upgrade
Currently Banner 8 is in our Test Environment
Scheduled for Production in January 2010
Many Enhancements are included in this version
most of which are related to internationalization of
the product.
Student Enhancements include a self-service
graduation application and a mass entry
registration.
There are enhancements to Admission and
Registration processes.
Slide 23
Banner 8 Continued
Finance enhancements include multi-year
encumbering, grant billing, and federal financial
reporting.
Advancement enhancements include student to
alumni processing and gift mass entry.
Financial Aid improvements include algorithmic
packaging.
HR improvements include automated faculty load
and compensation, and multi-year encumbering for
grants.
Slide 24
PIR Plan Priority
“Building sound infrastructure and leveraging
innovative tools”
Slide 25
Infrastructure Enhancements and Upgrades
Areas of Infrastructure enhancement/upgrade in
2009-10:
Migrate/upgrade Oracle database for ERP (BANNER)
Replace H/W and O/S Required for Administrative
(BANNER) ERP system
Enterprise Storage and Backup Environments
Server Virtualization
Renovation/expansion of AMH Computer Room
Slide 26
Infrastructure Enhancements and Upgrades
ERP system (BANNER) must be migrated from the
current OpenVMS and alpha server environment
Oracle has announced the end-of-life of its database on alpha
processors
SUNGARDHE is requiring OpenVMS customers to move to
other operating systems (i.e. LINUX, SOLARIS, etc.).
SUNGARDHE will “de-support” BANNER on OpenVMS 4th
quarter’2010
Slide 27
Infrastructure Enhancements and Upgrades
Replace H/W and O/S Required for Administrative
(BANNER) ERP system
As of 2012 HP will no longer support ALPHA servers
4th quarter 2010 SUNGARDHE will discontinue support of
BANNER on VMS for both alpha and integrity servers
“new” H/W needed to run Oracle and BANNER on linux
10-2009 continue analysis to determine replacement servers
1-2010 acquire and deploy replacement servers
Spring’2010 BANNER test and RDEV available on linux
Slide 28
Infrastructure Enhancements and Upgrades
Enterprise Storage and Backup Environments
Current storage environment (HP EVAs) will be end-of-life in
2010
Move to a centralized storage and backup architecture
Consolidation of backup environments creates operational,
licensing and equipment efficiencies
Need larger storage capacity to meet business needs
Current and projected storage volumes require faster more
sophisticated backup technology (i.e. email backup to tape now
takes 1 week ).
Slide 29
Infrastructure Enhancements and Upgrades
Enterprise Storage and Backup Environments
(continued)
NetBackUp (Symantec) chosen as enterprise backup solution
Deploy 11-2009
10-2009 acquire/deploy either Compellent or NetApp SAN as
our storage solution
Slide 30
The Evolving Face of Wi-Fi
Installed Cisco 1131 access points in Brennan Hall
and Weinberg Memorial Library (802.11a/b/g)
Will be evaluating both Cisco and Aruba’s
lightweight access points and controllers (LWAPP)
Adopting the 802.11n standard (when ratified) for
increased data throughput
Installing access points in a more dense fashion with
a focus on academic space
Implementing Cisco's Guest NAC Server that offers a
more secure and flexible "Guest Services" solution
Slide 31
Internet 2 Update
New customer Community Medical Center using
Internet 2 for remote imaging application requiring
30Mb of bandwidth
The Commonwealth Medical College connected in
June using 20Mb of bandwidth
Several initiatives in progress that may change
Internet 2 transport (AICUP Northeast Regional
WAN – Greg Palmer’s Pennsylvania Research and
Education Network concept “PAREN”)
Slide 32
Slide 33
Voice over IP Update
Complete the implementation of Cisco Voice over IP
telephone instruments (800 deployed to date)
Complete Verizon Centrex line reductions to eliminate
monthly line fees
Installations remaining include St. Thomas Hall,
Byron/John Long Center, Scranton Hall, McDade Center
and Public Safety
Anticipating project completion December 2009 with
minor exceptions
As wireless network evolves, begin to evaluate wireless
Voice over IP telephone instruments. Goals include
reducing cellular phone usage and campus radio costs.
Slide 34
Kbox
Appliance to provide remote software distribution
and management of desktop systems
Kbox utilized in most of the summer lab upgrades.
Kbox 1000 will be used to update and maintain
currency of labs systems overnight.
Lab Maintenance Window is from midnight to 6 am (except
WML Pro Deo)
Office System Deployment under testing &
development
Slide 35
On the Immediate Horizon
Email and Calendar Changes
2. PDA Supported Devices
3. Move to Thin Clients
4. More “Cloud” Applications
1.
Slide 36
Email and Calendar
1.
2.
3.
4.
5.
6.
7.
8.
Sun 1 Email Environment and Corp Time Calendar
have served us well.
Managing this environment is costly and complex.
Students’ use of email is steadily decreasing.
Hosted options for faculty/staff looking attractive,
especially gmail and Microsoft mail.
Do Students need University-Provided Email
Accounts?
Better PDA integration needed.
Email/Calendar Integration would be cleaner
approach.
More to come.
Slide 37
PDA’s
1.
2.
3.
4.
5.
6.
Personal Digital Assistants (aka Smart Phone) used by
many faculty and staff and accompanying many
students as they arrive on campus.
We currently support Windows Mobile 6 devices like
the Motorola Q as well as Palm devices.
Plans are proceeding forward to support a larger
variety of PDA devices including the Blackberry and
iPhone for Faculty/Staff.
How should we support Students’ use of PDA’s?
Development of applications for the PDA’s?
Are PDA’s sufficiently secure?
More to come.
Slide 38
Thin Clients
1.
2.
3.
4.
5.
6.
Any network connected device that depends primarily
on central servers for processing and storage
capabilities and mainly focuses on conveying input and
output between the user and the remote servers.
Smaller footprint desktop systems with monitor,
keyboard, mouse, and USB port(s).
Central management is more efficient and more secure.
Lower cost structure though some contend it shifts
costs elsewhere.
How do we balance individual preferences with
standards for security and efficiency?
Demonstration projects anticipated in FY10-11.
Slide 39
Cloud Computing
1.
2.
3.
4.
5.
6.
Contracting for scalable computing resources that are
delivered as a service from companies over the Internet
(or in the “Cloud”).
Faster than in-house development and more costeffective.
Quality and quantity of offerings has improved.
Shifting divisional support structure from
“development and support” to “application consulting,
administration, and integration”.
Admissions and HR already utilizing applications in the
Cloud.
More to come.
Slide 40
Questions??????