Transcript U.S. General Services Administration General Services Administration Disaster Support: Helping People When They Need it Most Presented By: Tony Stevens, OERR Vince Diluzzio, PBS Bruce Spainhour,

U.S. General Services Administration
General Services Administration Disaster Support:
Helping People When They Need it Most
Presented By:
Tony Stevens, OERR
Vince Diluzzio, PBS
Bruce Spainhour, FAS
Agenda
• GSA Mission and Organization
• Office of Emergency Response and Recovery (OERR)
• Disaster Support Mission
– Public Building Services
– Federal Acquisition Service
• Emergency Acquisition
• Telecommunications
• Transportation and Emergency Lodging
• Questions
General Services Administration
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GSA Vision and Mission
Vision:
Excellence in the business of government
Mission:
GSA leverages the buying power of the federal government to acquire
best value for taxpayers and our federal customers. We exercise
responsible asset management. We deliver superior workplaces,
quality acquisition services, and expert business solutions. We develop
innovative and effective management policies.
General Services Administration
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U. S. General Services Administration
DEPUTY
ADMINISTRATOR
DEPUTY
ADMINISTRATOR
NATIONAL SERVICES
FEDERAL
FEDERAL
ACQUISITION
ACQUISITION
SERVICE
SERVICE
(FAS)
(FAS)
PUBLIC
PUBLIC
BUILDING
BUILDING
SERVICE
(PBS) SERVICE (PBS)
ADMINISTRATOR
ADMINISTRATOR
NATIONAL STAFF OFFICES
CHIEF
CHIEFOF
OFSTAFF
STAFF
REGIONAL OFFICES
OFFICE OF THE
CHIEF ACQUISITION
OFFICER
OFFICE OF
CONGRESSIONAL AND
INTERGOVERNMENTAL
AFFAIRS
OFFICE OF THE
CHIEF FINANCIAL
OFFICER
OFFICE OF
EMERGENCY RESPONSE
AND RECOVERY
MID-ATLANTIC
REGION
PHILADELPHIA, PA
SOUTHEAST SUNBELT
REGION
ATLANTA, GA
OFFICE OF THE
CHIEF INFORMATION
OFFICER
OFFICE OF
GENERAL COUNSEL
GREAT LAKES
REGION
CHICAGO, IL
HEARTLAND
REGION
KANSAS CITY, MO
NEW ENGLAND
REGION
BOSTON, MA
NORTHEAST & CARIBBEAN
REGION
NEW YORK, NY
INDEPENDENT STAFF OFFICES
OF
OFFICEOFFICE
OF INSPECTOR
INSPECTOR GENERAL
GENERAL
CIVILIAN
BOARD
OFOF
CIVILIAN
BOARD
CONTRACT
APPEALS
CONTRACT
APPEALS
OFFICE OF THE
CHIEF HUMAN
CAPITAL OFFICER
OFFICE OF
CITIZEN SERVICES AND
COMMUNICATIONS
OFFICE OF
CIVIL RIGHTS
General Services Administration
OFFICE OF
GOVERNMENTWIDE
POLICY
OFFICE OF
PERFORMANCE
IMPROVEMENT
OFFICE OF
SMALL BUSINESS
UTILIZATION
GREATER SOUTHWEST
REGION
FORT WORTH, TX
PACIFIC RIM
REGION
SAN FRANCISCO, CA
ROCKY MOUNTAIN
REGION
DENVER, CO
NORTHWEST/ARCTIC
REGION
AUBURN, WA
NATIONAL CAPITAL
REGION
WASHINGTON, DC
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Who in GSA provides Resource Support?
•
GSA has two main service providers: Public Building Service (PBS) and
Federal Acquisition Service (FAS). GSA services are offered throughout
the USA through its 11 regional organizations. GSA has several Staff
Offices that support both PBS and FAS, and the regional organizations.
•
One of GSA’s staff offices is the Office of emergency Response and
Recovery (OERR). The Chief of OERR is GSA’s Emergency Coordinator
(EC), who is responsible for overseeing, coordinating and developing GSA’s
disaster support picture.
•
Staff from OERR deploy to the National Resource Coordination Center
(NRCC) to coordinate National operations and to other locations as needed.
•
The GSA Regional Emergency Coordinators (REC) are responsible for
overseeing, coordinating and developing the GSA Regional disaster support
picture and will deploy to Regional Resource Coordination Center (RRCC)
and/or Joint Field Offices (JFO) when required. PBS and FAS Regional
disaster support personnel can also deploy to other locations as needed.
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GSA Across Geographically Dispersed Offices
Each GSA Region has a Regional Emergency Response Coordinator (REC)
OERR Staffs a REC Coordinator
AK
Great Lakes
Region 05
Rocky Mountain
Region 08
Northwest/Ar
ctic
Region 10
Pacific Rim
Region 09
W
A
ND
MT
OR
WY
ID
UT
CO
NV
New
England
Region 01
ME
MN
VT
NH
CT
MARI
WI
SD
MI
IA
NE
The Heartland
Region 06
KS
IL
IN OH
PA
MD
MO
WV VA
CA
KY
A
Z
OK
NM
AR
TN
MS AL
TX
HI
Greater
Southwest
Region 07
General Services Administration
Northeast &
NY Caribbean
Region 02
N
SC C
GA
LA
NJ
DE
Mid-Atlantic
Region 03
National
Capital
Region 11
FL
Southeast
Region 04
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Disaster Resource Support Operations
• GSA’s basic mission does not change during disaster
support operations:
– During emergency conditions the Agency mission is to provide,
rapidly and efficiently resources, real-estate, transportation
services, acquisition support and telecommunications support
to FEMA as outlined in the National Response Framework
(NRF)
• Operational success will be accomplish through:
– Highly trained and fully staffed ESF-7/ESF-2 response
personnel
– Fully developed and tested procedures for Crisis
Acquisition/Logistics, Transportation and Realty Services
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Public Building Service (PBS)
Emergency Support Function -7
Real-Estate Management
General Services Administration
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Real-Estate Management
GSA’s Public Building Service (PBS) is the largest public real
estate organization in the country, managing more than 354
million square feet of workspace in 2,100 American communities.
PBS currently has approximately:
• 500 Real Estate Leasing Specialists Nationwide (spread throughout all 50
states, PR and VI)
• 252 of which are “1170” Warranted Leasing Contracting Officers having
Signatory Authority to sign lease contracts
• GSA draws from this pool of Warranted Leasing Contracting Officers to deploy
at JFO’s, once an emergency is declared.
General Services Administration
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Real-Estate Management
Top 10 Lease Customers
GSA Lease Inventory Stats as of 12/30/08
• 8,592 leases
• Justice
• DHS
(including: FEMA)
• SSA
• Treasury
• HHS
•
•
•
•
•
Defense
Judiciary
Interior
Commerce
Agriculture
General Services Administration
• In 7,080 buildings
• 178.1 M rentable square feet
• $4.4 B in rent payments to
lessors in FY08
• A total of 271 emergency leases
were acquired for FEMA in 2008
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Real-Estate Management
FEMA – Related Leased Space:
* Disaster Field Office (JFO)
* Disaster Recovery Centers (DRC)
* National Logistic Staging Area
(NLSA)
* Warehouses
* Land
General Services Administration
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Real-Estate Management
Decision to Lease:
Decision to Lease
(Emergency
Situations):
REAL-ESTATE
MANAGEMENT
(Non- Emergency Situations):
• Is there available vacant space?
-Owned
-Leased
• Enough contiguous square footage?
• A means of delivering a critical
resource quickly
• A streamlined federal government
contract
• Is it in the customer’s delineated area?
• Does it meet their special
requirements?
• A joint effort involving federal, state,
local government and commercial
interests
• If not, then lease new space.
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Real-Estate Management
Leasing Process (with emergency Leasing procedures highlighted in Red)
•
Requirements
•
Evaluation of Offers
•
Draft Occupancy Agreement
•
Award Lease
•
Acquisition Plan
•
Design/Build Out
•
Advertisement
•
Inspection/Acceptance
•
Market Survey
•
Agency Move-in
•
Solicitation for Offers
•
Final Occupancy
Agreement
•
Initial Offers
•
Start Rent
•
Lease Administration
•
•
Negotiations
Request for Final Proposals
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Real-Estate Management
GSA’s Responsibility for Emergency Leases:
• Provide a knowledgeable Realty Contracting Officer
• Compliance with regulations and policy
• Negotiate the best possible
• Determine cost reasonableness
• Provide a knowledgeable Property Manager
• Modify lease contract and/or enforce performance of lease as necessary
• Close out lease at end of mission
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Real-Estate Management
FEMA’s Responsibility for Emergency Leases:
• Fund all reasonable costs (specifically w/ a 40-1 before lease award)
• Understand the limitations of a short-term lease
• Refrain from negotiating or discussing price (let us do that for you!!)
• Engage State and Local Emergency Response officials in locating sources of
supply (they often know the local decision-makers)
• Determine technical acceptability of all locations (including Environmental,
Fire & Life Safety and Security)
• Communicate mission completion
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Federal Acquisition Service
Emergency Support Functions 2 and 7
•
Program Management Office for Emergency Management
•
Acquisition and Procurement Support Services
–
–
Emergency Contracting
Global Supply
•
Excess Personal Property
•
Emergency Telecommunications
•
Transportation Services
•
Lodging and Rental Services
General Services Administration
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FAS Emergency Management PMO
Coordinate with FEMA, PBS, OERR and FAS
– Support and assist our partners and customers before,
during and after a disaster or national emergency
• West Coast Fires
• Midwest Flood
• Recent Hurricanes
General Services Administration
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FAS Emergency Contracting and Supplies Primary Source
• Cots
• Generators
• Joint Field Office (JFO) Kit
• JFO Administrative Kits
• Emergency Tarps
• Hygiene Kits
General Services Administration
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Secondary Source
•
•
•
•
•
•
Blankets
Warehouse and Material Handling Equipment Rentals
Portable Toilets & Servicing
Dumpster Service
Waste Management Services
Personal Care including Mobile kitchens, shower units
with service, hand-washing units, kitchen sinks, gray and
fresh water tanks
• Adult and Baby Diapers
• Janitorial Service
• Mobile GPS Receiver/GPS Unit
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FAS Emergency Sourcing
Tertiary Source
• Water
General Services Administration
Rare Source
• Federally Operated Staging Area
Cache (FOSAC) Equipment Including:
• Light Towers
• Weight Dist. Kit – Trailer Hitch
• Cargo/Flat Trailers
• High Speed Floor Model Copiers and
Service
• 80 Gal fuel Storage tank (w/toolbox
and pump)
• Mobile GPS Receiver/GPS Unit
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FAS Disaster Support
FY 2008 Highlights: GSA FAS procured approximately $36 million
worth of supplies in support of disaster relief
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FAS Disaster Support
• FAS procured supplies and services including:
– 310,000 cots
– 160,000 blankets
– 743 truckloads of water (with 18,000 liters of water a truckload)
that equates to approximately 27 million liters of water
– 130,000 hygiene kits
• In addition to the items above, FAS also procured over $ 2 million
worth of rental equipment such as generators to restore power,
pallet jacks for moving supplies, and light towers to provide lighting.
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Personal Property Disposal
• Utilization and Donation Program
• Utilization Program
– Promotes and process transfers of excess property amongst
federal agencies
• Federal Surplus Personal Property Donation Program
– Property is donated through a State Agency for Surplus Property
(SASP)
– Established in each State, territory, and the District of Columbia
• Sales Program
– GSA sells property on behalf of other federal activities
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Emergency Telecommunications
ESF 2
Coordinates Federal actions to assist industry in restoring
the public communications infrastructure and to assist State,
tribal, and local governments with emergency
communications and restoration of public safety
communications systems and first responder networks.
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Emergency Telecommunications
ESF 2
• Supports Federal departments and agencies in procuring and
coordinating National Security and Emergency Preparedness (NS/EP)
communications services.
• Provides communications support to the JFO and any JFO field teams.
• ESF #2 also addresses cyber security issues that result from or occur in
conjunction with incidents.
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Transportation Support
GSA FAS procured approximately 1200 transportation requests
for FEMA in FY 2008.
Anything, Anywhere, Anytime!
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ESF-7 Transportation
Roles and Responsibilities
GSA Transportation
FEMA
•
•
Role: National Logistics Integrator
Specific Transportation
Responsibilities:
–
–
–
–
–
–
–
–
–
–
–
Requirements Definition
TSO Development
Movement Coordination
Prioritization of Requests
Support at JFO's
Support at NLSA
Supply Chain and
Distribution
Management
Transportation Contracts for
Evacuation (Rail, Bus, Air)
Driver Management
Fuel Ordering and
Management
Container/Trailer Leasing
General Services Administration
•
•
Role: Facilitator for Transportation Support
Specific Transportation Responsibilities:
–
–
24/7 Transportation Support
Products Identified and Defined as:
•
Less than truck Load (LTL)
•
Truck Load (TL)
•
Mobile Homes and Travel Trailer
Movement
•
Expedited Shipping (all modes)
•
Shuttle Trucks with Drivers
•
Material Handling Equipment (MHE) as an
integrated accessorial of transportation
support
•
Maritime Movements
•
Multiple Awards Schedule available for
FEMA to acquire the following products:
•
Air Charter
•
Bus Carriers
•
Rental Car Support
•
Emergency Lodging
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24-7
GSA has procured for FEMA a seamless transportation
ordering support that entails:
• Ordering assistance beyond normal 8am-8pm EST, Monday thru
Friday model
• Provides GSA with the ability to surge with FEMA
• Operates under one process regardless of time of day or day of the
week
• Single contact number 1-877-972-9472
• Utilizes GSA/FEMA approved Carriers
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Transportation POCs
John Blanchard
• Phone: (703) 605-2887
• Email: [email protected]
John Wheeler
• Phone (703) 605-9190 (DC)
Jim Stroup
• Phone (816) 823-3648 (Kansas City)
Sharon Eckroth
• Phone (415) 522-2845 (San Francisco)
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Additional Services
• GSA Fleet Short Term Rental - BPA
• Emergency Lodging Program
• Bus and Shuttle Services
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Short Term Rentals
GSA’s Short Term Rental (STR) Program provides rental
vehicles to augment Federal Fleets and in times of surge or
special needs
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Short Term Rentals
• GSA Fleet – Short Term Rentals
– Toll Free Number:
1-866-886-1232
– Via e-mail:
[email protected]
– Hours of Operation
• Monday through Friday 7 AM to 5 PM CST
• Expert Staff
• Qualified Vendors
• Timely Service
General Services Administration
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Emergency Lodging
• Program began in 2005 as a result of hurricane Katrina
• 22 Million room nights have been used to date to support disasters
• $150 Million has been saved supporting Katrina victims alone
General Services Administration
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Emergency Lodging
• Provides temporary or emergency lodging in support of
emergencies and/or disasters
• Blanket Purchase Agreement (BPA) was awarded to Corporate
Lodging Consultants, Inc. (CLC)
• CLC has supported emergency lodging for the Red Cross and
Federal Emergency Management Agency (FEMA) for 29 years
• The BPA may be utilized for any emergency response nationwide
• Users can be added to the BPA at no additional cost
• Average of 28% savings per room night
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Emergency Lodging
• Continuity of Operations (COOP) lodging
– Identify quality lodging prior to a COOP event
– Book Coop personnel in blocked rooms during a COOP event
– Consolidate and audit billing after a COOP event
• Benefits
– Dedicated company to ensure that specified activities are completed to
your satisfaction
– Clearly defined role definitions for support as it relates to the mission or
emergency
– One central focal point to meet needs and requirements
– An on staff “expert” as an advocate for your needs
General Services Administration
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Bus and Shuttle Services
• SIN 411-1 - Van, Motor Coach (Bus), or Limousine
– Single or multiple transportation routes between:
• Buildings, Driver Services, Airport transport, and VIP transport
within or between cities.
• Shuttle Transportation between housing locations and medical
facilities or grocers.
• Transportation for COOP and Emergency Evacuation needs
General Services Administration
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Fleet & Lodging POC
Jerry Bristow
Program Manager
Office of Travel and Transportation Services
Crystal Plaza 4
2200 Crystal Drive
Arlington, VA 20406
Telephone (703) 605-2925
[email protected]
General Services Administration
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Points of Contact
• Tony Stevens, OERR: 520-290-1416
[email protected]
• Vince Diluzzio, PBS: 202-219-3375
[email protected]
• Bruce Spainhour, FAS: 703-605-2823
[email protected]
• John Blanchard, FAS: 703-605-2887
[email protected]
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