Transcript WHICH IS THE PATH TO TAKE FOR SUCCESS? WHAT IF YOUR ROADMAP LOOKED LIKE THIS?

WHICH IS THE PATH TO TAKE FOR SUCCESS?
WHAT IF YOUR ROADMAP LOOKED LIKE THIS?
Who is
Skyward?
33
2007
99
Years of K-12 experience
Year we Began partnership
with TN
% Customer retention
rate
“
Our partnership with Skyward has been wonderful
from the start.
The level of technology and reporting we get is phenomenal. Skyward not only
listens to us, but they try to achieve any outcomes we seek. It’s the only
software company I know that operates at this level with its customers.
“
Jeff Edmonds, Supervisor of Data Services at Oak Ridge Schools, TN
Can Skyward
handle EIS?
49
SR Programming Updates
for TN since July, 2012
19
Enhancements that exceed
state requirements since
july, 2012
10
Free training Webinars for
TN customer base
Our state reporting support person has worked
with programming to create new reports and
procedures that allow us to check our data before
it’s uploaded. She has contact with EIS personnel and doesn’t hesitate
to ask questions to make sure Skyward is following the procedures most
likely to give us good results.
“
“
Lisa Berry, Director of Technology at Alcoa City Schools, TN
“I upload State data to EIS with 99.9%
accuracy…the best thing about Skyward has been that it has always
“
worked and done whatever we wanted.
Bruce Tolley, Technology Supervisor at Unicoi County Schools, TN
“The Skyward State Reporting team
understands the needs of Tennessee. The
“
training and follow-up provided are timely and efficient.
April Hall, Administrative Technician at Murfreesboro City Schools, TN
What will the transition
look like with Skyward?
First, can Skyward
convert your data
successfully?
For each
conversion,
we write a custom
program to ensure
your old data
displays correctly
Lots of
experience
Migrating
chancery, power
school, or star
Secondly, how will Skyward
configure the database to
meet your needs?
Like a
personal
trainer, a
tour guide,
a physician…
our professional
project
management team
has the expertise
to get help you
meet your goals
Project Manager = single source contact
Pro-active evaluation and consultation
Custom “best practice” recommendations
data
Consistent communication
Get
converted
Make district
decisions
Train staff
informative, helpful, and outlined the process effectively. This enabled me to
understand my role and complete each portion in a timely manner. Our
student conversion could not have been more fluid.
“
“
I was impressed with the Skyward team and Project
Manager during our recent conversion. They were
April Hall, Administrative Technician at Murfreesboro City Schools, TN
Lastly, how do we
train our staff?
Hands-on,
onsite or webex
training
•
Fully supported by your
project management team
•
Get a Detailed calendar of
dates and personnel who
would benefit
•
On-going training for nonroutine process or specialty
areas
•
Expert training increases staff
confidence, reduces stress,
improves outcome of your
goals
service. My service calls are answered quickly and thoroughly.
Resolving problems quickly is of utmost importance in my job.
Jennifer Conner, Data Manager at Loudon County Schools, TN
“
“My favorite part of Skyward is the customer
In the end, any product will only be as useful and
helpful as the people who are using it. Skyward did a great
job of making sure we knew what were doing as well as ALL that we could do in
the system.
“
Jeff Edmonds, Supervisor of Data Services at Oak Ridge Schools, TN
These districts
are loyal…and happy
skyward customers
Anderson county schools
Alcoa county schools
Loudon county schools
Lenoir city schools
Murfreesboro city schools
Oak ridge schools
Oneida special school district
Unicoi school district
Lebanon special school district
A ROADMAP FOR HEADING SKYWARD