Whodunnit? A Hyperion Murder Mystery Casey Ratliff, System Architect Jon Harvey, EPM Practice Lead HUGMN TechDay 03/19/14
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Whodunnit? A Hyperion Murder Mystery Casey Ratliff, System Architect Jon Harvey, EPM Practice Lead HUGMN TechDay 03/19/14 eCapital Advisors Overview Oracle/ Hyperion/ OBIEE • Strategic assessments & technology roadmaps • Project Managers with extensive implementation experience • Business consultants with planning, financial reporting & consolidation delivery experience • Certified Oracle Planning, Essbase, HFM, OBIEE Consultants • Customer enablement services (training, hosting, extended support and managed services) • Employee lead engagements with minimal contractor utilization • Board of Director Advisors to the MN Hyperion User Group eCapital Advisors Overview Founded in 2001 – Profitable every year in business Performance management consulting firm Over 250 performance management customers eCapital Advisors employees: • Dedicated to Enterprise Performance Management and Business Analytics, helping client better understand business drivers • Proven record and high customer satisfaction • Experience across a variety of industries and have worked with companies of all sizes 2013 Inc. Magazine Inc. 5000 award: #1558 2013 MSP Business Journal Fast50 award winner, #17 eCapital Oracle BI & Hyperion Client Sampling Agenda Well, “agenda” ruins the fun of it… Key points we’re going to cover • • • • 6 Who changed the system? Who changed data? Who changed the application objects? New functionality in 11.1.2.3 Why audit? Why are systems audits important? • Mandated by data set • Prevention of malicious acts • Useful for troubleshooting The perils of not auditing? Our story begins… Our story begins… We know that our nightly batch completed successfully at 10PM Batch runs metadata updates, redeployment and calc scripts Our first suspect… Was it: Who: Col. Mustard Where: Server console Weapon: The EPM Configurator Windows Event Viewer Security log failures System reboot Backup conflicts EPM Deployment Report Architecture Configurations Changes to Registry Digging in While the IT department continues to troubleshoot… The system is up and running fine now, but our tie outs are hosed Who changed the data? Data audit options available to us • SSAUDIT • Planning Data Audit Let’s take a look at both… SSAUDIT • Essbase.cfg setting • Tracks Essbase writes only SSAUDIT Generates 2 files • Generates an ALG and ATX file SSAUDIT ALG File • History records from every update transaction • Includes user name, time stamp, and number of updated rows SSAUDIT ATX File • Transaction records in a format that can be used as the input source for data load Planning Data Audit 11.1.2.0, 11.1.2.1 (Administration→Application→Reports) 11.1.2.2 (Tools→Reports) Planning Data Audit Planning Data Audit When we look into our audit table… Our next suspect Who: Nick Chihak Where: Planning App Weapon: Data Form The Plot Thickens… Who would try to frame Nick??? Shared Services Audit Reports What information is available to us in Shared Services? Shared Services Audit Reports The catch – not enabled by default Looking back, the fake ID only changed one YearTotal dollar amount, but our variances are much bigger. Could calcs or other objects have been changed? Now what? We know the batch completed successfully, like it always does The nightly batch does a bunch of stuff, including: • Imports Metadata • Redeploys the application • Runs calc scripts • Runs report scripts Let’s take a look at what information is available to us about these objects’ change histories… Were Objects Modified? (Planning) Were Objects Modified? (Planning) Were Objects Modified? (Calc Manager) No history of changes, but has user ID and date Were Objects Modified? (Essbase) No history, no user ID, only update date Where do we look next? One of the first places we should have looked, EAS: Half of the Entity dimension is missing! Were Objects Modified in EPMA? We found our culprit! The Culprit It was: Who: Jim Farley Where: Dimension Library Weapon: Import Profile 11.1.2.3 Fun exercise, but could have been a lot easier in 11.1.2.3 New in Shared Services 11.1.2.3: “Artifact Change Reports” Artifact Change Reports Artifact Change Reports Q&A