Voice over IP Solutions by KV IT-Solutions What Is VoIP ? Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and.
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Transcript Voice over IP Solutions by KV IT-Solutions What Is VoIP ? Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and.
Voice over IP Solutions
by
KV IT-Solutions
What Is VoIP ?
Voice over Internet Protocol, also called
VoIP, IP Telephony, Internet telephony,
Broadband telephony, Broadband
Phone and Voice over Broadband is the
routing of voice conversations over the
Internet or through any other IP-based
network.
Basic Diagram
Unlimited free telephone calls throughout the world with lot of features
VoIP challenges
Available bandwidth
Delay/Network Latency
Packet loss
Jitter
Echo
Security
Reliability
Pulse dialing to DTMF
translation
Technology Used
Linux
Asterisk
Digital Receptionist ( IVR)
Sugar CRM
Voice Mail
Mysql
Apache
FreePBX
The power of
penguin
What is freePBX ?
(Heart of the product )
Web interface to manage Asterisk config files
Saves settings to a mysql database then creates
the config files for asterisk
freePBX used to manage your extensions, Ring
group, call queues , Trunks ,IVR menus and much
more
Protocol used
IAX-Inter Asterisk eXhange
SIP-Session Initiated protocol
H.323
MGCP-Media Gateway Control Protocol
Other Tools
Flash operator panel ( swich board
application )
Web Meet me control ( used to manage
live conference rooms )
Sugar CRM ( Very robust customer
relationship application )
Digital Receptionist ( Easy customizable
IVR System )
Reason to use Trixbox
Easy to configure
GNU Public License
Cost Effectiveness
Stable and reliable
Good quality hardware
availability
Compatible with old
traditional telephony
system
Can use analog line /
Digital PRI
You can use any IAX/SIP
device or softphones
Additional Features
Voice to Email
FAX to Email
Voice Recording
Music on Hold
Follow me
DID Lines
Reminder call
Greeting / Festival Call
A lot more………………….
accessories
Head Phone/ Mic for
Softphone
VoIP phones
Card for traditional
telephone compatibility
Sip Enabled
Mobile
Hardware Requirement
Dedicated Server
2GB RAM
Plenty of DISK Space
Digium / Zaptel Card
VoIP Phones
Head Phone MIC
ATA Card ( convertor for analog
phones )