9-1-1

Leelanau County Office of Emergency Management / 9-1-1 Do you have an emergency?

9-1-1 is a special phone number that helps you report emergencies and get help fast!

Good reasons to use 9-1-1 ….

Someone is ….

SICK Or HURT

Any type of

FIRE!

Reporting a serious crime . . .

When you don’t know if you should call

9-1-1

or not, then calling is the right thing to do!

Important Rules:

When you dial

9-1-1

stay on the phone until someone answers.

If you dial and let the 9-1-1 by mistake, stay on the phone person who answers the phone know that you dialed by mistake.

How to Call: Simply dial

9-1-1

• You can call from any phone with a dial tone • You can call from any cell phone • You can call from any pay phone for FREE

How does 9-1-1 Work?

You dial 9-1-1 A Dispatcher answers your call then sends the help for your EMERGENCY

The Questions We Will Ask Every Caller!

• Where is your emergency?

• What is the phone number you are calling from?

• What is the emergency?

• What is your name?

If you have a Fire EMERGENCY •What is on fire?

• Is anyone in danger or inside the fire?

•Are you safe from the fire?

If you have a Police EMERGENCY Leelanau County Sheriff •How many people?

•What are they doing?

•What do they look like?

•What are they wearing?

If you have a Medical EMERGENCY •Is the person awake and able to talk?

•Are they breathing normally?

•Are they male or female?

•How old are they?

Is This a 9-1-1 Emergency?

•Your Mom is having a baby?

YES

•Your house or a neighbor’s house is on fire…

YES

•You see a car crash?

YES

•You fall down and scrape your knee?

NO

• You see a strange person going into a neighbor’s house when they are not home…

YES

That’s it, you now have the basics for using 9-1-1 Don’t be afraid to use 9-1-1 When you call, just answer the questions that the dispatcher asks you and help will be sent as quickly as possible.

9-1-1

Leelanau County Office of Emergency Management / 9-1-1