Transcript A Vitec Group brand - Clear-Com
Welcome to Clear Com’s 2009 IBC Partners Meeting
IBC 2009
Welcome!
Introductions Ahmed Magd – Middle East Region Dan Muchmore – UK & Ireland Gary Rosen – CoachComm IBC Team Oscar, Ahmed, Dan, Peter & Karlie Matt, Jake & PM team IBC Partner Meeting 11 th September 2009
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Meeting Agenda
Welcome and Introductions —Karlie Miles Partner Address —Matt Danilowicz Product Success —Jake Dodson Recent EMEA Successes —Oscar Mezquita EMEA Sales Promotions —Karlie Miles Tempest Demonstration —Gary Rosen Concert/Hybrid Network Demonstration —Jake Dodson Closing and Q&A —Karlie Miles Distributor Meeting 12 th September 2008
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2009 IBC Partners Meeting Our Challenges Ahead
By Matt Danilowicz 11 September 2009
Thank you!
Your dedication and support of the Clear-Com business helped us through this difficult year.
IBC Partner Meeting 11 th September 2009
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Staying on course to be the first choice in our market
Despite a difficult year We remained financially secure with backing from Vitec Group We continued investments in innovative technology Hybrid Network (TDM Matrix/IP Server Network) Tempest2400 —2.4GHz Digital Wireless Intercom System We continued efforts to improve operations and processes across the company • Including our new
Authorized Service Provider
program Distributor Meeting 12 th September 2008
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Our Commitment in Broadcast
Continued R&D to enhance Eclipse —the market’s newest, most powerful matrix intercom New product offerings such as the Hybrid Network & Tempest address real-world market/customer changes More sales staff, more co-op marketing, more customer references IBC Partner Meeting 11 th September 2009
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We expect recovery, but broadcast remains challenging
In H1 2009, Global broadcast advertising shrank by 28% Much of this advertising —more than half—will not return or will move to on-line media The Euro-centric 2009 IABM survey of broadcast manufacturers predicts only limited recovery in 2010 Taxpayer revolt and governmental pressures are reducing capital budgets for State Networks
Clear Com’s new products will beat your competition, but you must diversify to grow
IBC Partner Meeting 11 th September 2009
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New Challenges for New Products
In 2010, Clear-Com will expand our distribution partnerships to open new markets Concert/Hybrid Network --Universities/Media schools/Financial traders Tempest – Outdoor festivals, Houses of Worship, Sports TV, Mobile Command Centers, Construction projects, Training, Military Water-proof FreeSpeak Beltpacks -- Offshore, Shipping IBC Partner Meeting 11 th September 2009
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Market Expansion Opportunities
We welcome you to take these new offerings into new markets
Interest? Let’s discuss your investment plan by end of year Not? Clear-Com will seek new partners for expansion into new markets as you continue your focus on broadcast IBC Partner Meeting 11 th September 2009
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Products
IBC 2009 Distributer Meeting Jake Dodson, Vice President of Product Management
Encore Partyline
Product Breadth
V-Series Panels •Live Performance Comms Interfaces & Accessories •Distributed Point to Point Comms Digital Wireless •DSP Comms Panels IP •Interfaces, Headsets, Ancillaries •Cellular Roaming Wireless •IP Interfaces, Concert IP Server
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Our Product Strategy
Continue to Enhance our TDM platform Extend our Communications Reach with IP Enhance product family connectivity Innovative products to drive customer upgrades Distributor Meeting 12 th September 2008
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Product History
Product Roadmap: Recent Achievements
Nov ’07 Planned Oct ’07 Completed Sep ’07
Eclipse V4.2
V-Series Desktop
Aug ’07 Feb ’07 Apr ’07
Encore
Analogue Partyline
Easi-Pico
16 Port Matrix ECS 4.2
Lever Key
Eclipse V4.1
ECS 4.2
Eclipse V4.0
ECS 4.1
AES 6.0
Digital COAX
ECS 4.0
V-Series Panels E-Fiber Card E-Que FreeSpeak Wireless Card A Vitec Group brand
Product Roadmap: Recent Achievements
Planned Aug ’09 Completed May ’09 Sep ’08
FreeSpeak 2.0
•20 Beltpack Station
V-Series Desktop
•Pushbutton Jun ’08 May ’08
FreeSpeak 1.5.7
Vibration Alert Battery Status Monitor Remote Mic Kill
Concert 1.0
Native IP-based multi-user comms Concert
Eclipse V 5.0
V-Series AES COAX E1/T1 Telecom Trunking Online Mode
Site 1
IP WA N
Site 2 A Vitec Group brand
Product Roadmap: Under Development
Planned Completed 2010 Q4’09 Clear-Com Hybrid Network Aug’09 Aug’09
Concert 2.5
•4-wire Interface
Digital Partyline
•Digital Masterstation •Digital Beltpack •2-wire interface •4-wire interface
Eclipse V 5.1
•32 Port IP Card (IVC-32)
Concert v2.0
•New Panel UI + •Classic Concert UI Con cert Ser ver I n t e r n t e Con cert Ser ver
V-Series IP Production Maestro
•Conference Router
Concert/Eclipse Linking
•Eclipse TDM matrixes linked to Concert IP Server Network IP WAN
Logic Maestro
•Graphical Logic Programmer Eclipse Concert
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New Products for IBC 2009
New at IBC 2009 (launched)
Tempest Wireless
2.4Ghz Digital Wireless
• • • 2.4GHz Licence Free Wireless 2xTX Resiliency Technology Excellent Outdoor Range FreeSpeak 2.0
Increased Capacity added in V2.0
Concert 2.0
Dual Mode (Directory or Intercom)
Eclipse 5.1
Eclipse/Concert Linking
• • • • • 20 Beltpacks per basestation Wireless Party-Line Groups Unused pages are hidden New IFBs configuration to and from BPs “Loud” mode • • • Improved Directory Panel (auto sort) Intercom Panel (push to talk) Linkage to Eclipse • • • • • • ECS 5.1
V-Series IP Panel IVC-32 High Density IP card Auto Scanning Feature ( V-Series IP, Concert & MVX) Logic Maestro Production Maestro
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Clear Com’s Approach: Two Intercom Worlds Matrix World (TDM) Concert World (IP) Concert Server Internet Concert Server TDM Network
DEPENDABLE PERFORMANCE
IP Network
NEW FLUID WORKFLOWS
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Clear Com’s Hybrid Approach: One Universe Matrix World (TDM) Concert World (IP) Matrix TDM Concert IP •Two Worlds Intelligently Linked together (best of both worlds) •Concert Panels Link to Matrix World (controlled by Matrix) •Concert to Concert Users have one to one/many calls and texting •IP Panels Link to Matrix from anywhere on IP network or over internet
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Key Elements of the Hybrid Network
Eclipse Omega or Median
IP LAN, WAN or Internet
IP Switch Concert Server (Linux)
IP IP
IVC-32 (32 Port IP Card) MVX-D16 (16 Port 4W Card) Browser Based Config.
V-Series Panel i-Station 4222 Panel
Fiber or CAT-5 Infrastructure
4224 Panel V-Series IP Panel PC (XP or Vista) PC (XP or Vista) Concert Intercom Panel Concert Directory Panel A Vitec Group brand
Hot News for IBC ‘09!
Clear-Com & Associated Press
Hall 7, Booth 7.D31
• • • IBC Show Demo Concert 2.0 integrated with ENPS Product ENPS ActiveX launches Concert Conference Listec PromptXpress wifi prompter with Concert Tiffen Europe Hall11 Booth 11.E30
• • • Concert 2.0
Tried Intracom & it didn’t work well Maintain constant contact with broadcast control operations and mobile units. V-Series Module
Ross Video Switcher Module
• • • Technology Demo
only
Potential future product dependant on interest levels Other module formats possible
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I.V.Core IP Technology
What is I.V.Core
I.V.Core is a patent pending technology from Clear-Com It is an audio Intercom over IP technology It allows high quality audio intercom and conferencing over any standard IP network globally.
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Clear-Com I.V.Core Technology
Packet Jitter time
Server Client
S1 IP Packets Jitter Buffer Jitter Buffer S2 IP Packets Decoder Mixer Encoder Mixed Packet S1+S2+S3 Decoder S3 IP Packets Packets must be buffered = added latency Centrally Mixed Packets = no individual Origin metadata Audio must be re-encoded = loss of quality Central mixing at server = scalability issues on larger systems All packets are decoded & re-mixed = heavy on resources/scalability issues
I.V.Core
S1 IP Packets S2 IP Packets S3 IP Packets Jitter Buffer
Server
Mixer Decoder Decision Engine Router Encoder IP Packets IP Packets S1 S2 IP Packets S3
Client
Jitter Buffer Decoder Mixer Jitter Buffer Eliminated = reduced latency Elimination of Decode/Encode = reduced latency & Codec flexibility Packets only ever decoded once = improved audio quality Distributed Mixing at Clients = high efficiency on resources, highly scalable Mixer replaced with Decision Engine & Router = ultra low latency core
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Concert Soft Panel Crosses Both Networks
For Intercom Users For Office Users Concert 2.0. Directory Panel Concert 2.0. Intercom Panel 1 2 1 2 Concert Key Matrix Key Matrix Concert Concert Conference 1 2
Matrix keys
assigned on Concert panel are controlled by Matrix
Concert keys
assigned on Concert panel controlled by Concert rules (role access)
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IP Network
Today’s Intercom Approach
Remote Panels Limited to Periphery Status (1 to 1 Relationship to Intercom matrix)
4-wire TDM Network
Classical Intercom World
Fibre IP Network In today’s Intercom IP is seen more as a connection layer, not a network
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2009 IBC Partners Meeting
Recent success in EMEA
By Óscar Mezquita 11 September 2009
Agenda
Sales Summary YTD EMEA Significant Wins Summary & Conclusion IBC Partner Meeting 11 th September 2009
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Order Intake by Geography
2008 20% 34% 2009 17% 28% 55% 46% EMEA AMERICAS ASIA
IBC Partner Meeting 11 th September 2009
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Worldwide Order Intake YTD
(As of Aug 31, 2009)
3 2 1 0 7 6 5 4 87% 85% 105% Q1 Target Order intake YTD Q2 Q3
IBC Partner Meeting 11 th September 2009
Q4 0 A Vitec Group brand
Order intake by Markets
Clear-Com Worldwide 2009 2008 EMEA 10% 30% 60% 13% 18% 32% 37% Broadcast Live Performance MAG others
IBC Partner Meeting 11 th September 2009
2009 EMEA 4% 4% 35% 57% A Vitec Group brand
Order Intake by Product Group
Clear-Com Worldwide 2009 13% 7% 5% 43% 2008 EMEA 2% 14% 7% 14% 63% 32% 2009 EMEA 17% 4% 9% 18% 52% Matrix PL Services Wireless Digital Wireless Analogue
IBC Partner Meeting 11 th September 2009
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EMEA Significant Wins 2009
Broadcast
RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary
Live Performance
Llotja Auditorium Lleida – Spain
Other markets
Roland Garros Tennis French open- France Aker Yards Cruises - Norway IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
Broadcast
RFO (Radio France Outre-mer) – France
Magyar Televízió (MTV) – Hungary
Live performance
Llotja Auditorium Lleida – Spain
Other markets
Roland Garros Tennis French open- France Aker Yards Cruises - Norway IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
RFO – Radio France Outre-mer
Project value £125k We won because: •
IP
technology –
Concert
• Integrated
FreeSpeak
linked to Eclipse • Customer
confidence
in local distributor • Future
expansion possibilities
and easy connection with the other 9x overseas RFO locations IBC Partner Meeting 11 th September 2009
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RFO – Radio France Outre-mer
IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
Broadcast
RFO (Radio France Outre-mer) – France
Magyar Televízió (MTV) – Hungary
Live Performance
Llotja Auditorium Lleida – Spain
Other markets
Roland Garros Tennis French open- France Aker Yards Cruises - Norway IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
Magyar TV
Project value £175k We won because: • •
IP
technology – integrated • Integrated
FreeSpeak Concert
software
V-Series
features and functionality • •
Panel Backward
compatibility (4000 and ICS)
Production Maestro
and
Logic Maestro
• Customer
confidence
in local distributor IBC Partner Meeting 11 th September 2009
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MTV – Magyar Televízió
IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
Broadcast
RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary
Live Performance
Llotja Auditorium Lleida – Spain
Other markets
Roland Garros Tennis French open- France Aker Yards Cruises - Norway IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
Llotja Auditorium
Project value £45k We won because: • Unique
FreeSpeak
features • •
V-Series
features and functionality
Clear-Com
are
well established
in LP market in Spain • Customer
confidence
in local distributor IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
Broadcast
RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary
Live performance
Llotja Auditorium Lleida – Spain
Other markets
Roland Garros Tennis French open- France
Aker Yards Cruises - Norway IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
Roland Garros
Project value £60k We won because: • • •
Easy
set up and configuration
Median & V-Series
features and functionality
Logic Maestro
IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
Broadcast
RFO (Radio France Outre-mer) – France Magyar Televízió (MTV) – Hungary
Live performance
Llotja Auditorium Lleida – Spain
Other markets
Roland Garros Tennis French open- France
Aker Yards Cruises - Norway
IBC Partner Meeting 11 th September 2009
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EMEA significant wins 2009
Aker Yards
Project value £50k We won because: • • Unique
FreeSpeak
features
V-Series
features and functionality • Easy integration with Clear-Com
Party Line Encore
IBC Partner Meeting 11 th September 2009
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Summary & Conclusions
Clear Com’s mission is to be the global, first-choice for mission critical voice communication systems through strong dealer/distributor relationships, delighting customers, and developing leading-edge technology.
We are moving in the right direction Unique IP features (Concert, IP panel) Integrated FreeSpeak wireless / Tempest Continuous investment in our roadmap Product reliability and stability New market opportunities Excellent Distributor channels IBC Partner Meeting 11 th September 2009
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Any questions?
Thank you!
IBC Partner Meeting 11 th September 2009
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2009 IBC Partner Meeting
Sales Promotions
By Karlie Miles 11 September 2009
Sales Promotions
Promotions To support and help you secure extra business Give you a reason to revisit / call your customers Enable you to carry additional stock Support you having demo systems Opportunity to offer lower prices to • beat the competition • sell to customers with limited budget • use as introductory price IBC Partner Meeting 11 th September 2009
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Sales Promotions
Promotions Expect you to communicate promotions to end users Expect to generate an increase in sales We take the hit on our margin – we don’t ask you to match We expect you to promote and communicate to existing and new customers IBC Partner Meeting 11 th September 2009
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Sales Promotions
Concert Promotion 5x Concert 2.0 licenses FOC with IVC-32 card sales Customer invests in Concert server / extra licenses Introduction to Concert at very little cost Promotion September and October 2009 Tempest2400 Promotion Demo systems +10% discount Extended payment terms to 60 days (where applicable) Get Tempest in front of customers / target market Promotion September and October 2009 IBC Partner Meeting 11 th September 2009
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Sales Promotions
Legacy system Trade In Promotion Buy back legacy systems Support existing customers upgrade to Eclipse System expansions at full margin Talk to your RSM about other possibilities FreeSpeak Trade In Promotion Offer customers the chance to replace ‘old’ beltpacks with MKII Promotion until end of 2009 Discounted price <50% of list price Promotion ongoing IBC Partner Meeting 11 th September 2009
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Sales Promotions
B-Stock Promotion Additional 10% discount on B Stock discount Current B-Stock list available on Partner site Promotion September and October 2009 Any questions?
IBC Partner Meeting 11 th September 2009
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2009 IBC Partner Meeting
Tempest Sales Training
By Gary Rosen 11 September 2009
2009 IBC Partner Meeting
Concert/Hybrid Network Sales Training
By Jake Dodson 11 September 2009
2009 IBC Partner Meeting
IBC Message & Goals
By Karlie Miles 11 September 2009
IBC Message
Clear-Com
are championing exciting
new products.
• Hybrid Network • Tempest2400 • Concert
Clear-Com
are continuing to
grow market share.
• Broadcast – RFO, MTV • Live Performance – Theatres, Roland Garros
Clear-Com
are committed to
grow new markets.
• Off Shore, Enterprise, House of Worship…… IBC Partner Meeting 11 th September 2009
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Come see us in Hall 9
Clear-Com Booth--Hall 9, Booth #9.E20b
Clear-Com is here.
IBC Partner Meeting 11 th September 2009
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Technology Demonstrations
Bring your customers to Clear Com’s Technology Demonstration Sessions in the IBC Training Zone Clear-Com Training Times: Tempest2400 Saturday, 2-3pm Gary Rosen Concert Monday, 11am-12pm Jake Dodson IBC Partner Meeting 11 th September 2009
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IBC 2009
Questions or comments?
IBC Partner Meeting 11 th September 2009
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