Transcript 台北寒舍艾美酒店介紹
台北寒舍艾美酒店 March 2012 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 1 Hotel Info – General 台北寒舍艾美酒店 Address ：台北市信義區松仁路38號 Tel : 6622-8000 Fax : 6636-8000 房間數：160間 (5-12樓) 餐廳數：2間餐廳、2間酒吧、宴 會廳及多功能會議室 網址：www.lemeridien.com/taipei www.lemeridien-taipei.com Email：[email protected] 經緯度：N 25° 02' E121° 34' © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 2 Hotel Info – Location 飯店東北向 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 3 Hotel Info – Location 飯店西向 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 4 Hotel Info – Location 飯店東南向 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 5 Style of Service服務風格 • 中式桌席及婚宴採取桌邊服務方式. • 多功能會議室將有獨立會議管家. • 會議室內將提供夾鏈袋. • 會議室內將提供獨立咖啡機. • 茶點提供有別於以往蛋糕方式呈現,將採向師 傅現點現做,以新鮮食材展現. • 2間大片落地窗採光,客人專屬獨立且具隱私休 息室. © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 6 Banquet’s PT Uniform – Girl’s PT 制服介紹 • 灰色上衣及黑色長褲 (男女生同款不同剪裁) • 統一的名牌,別在左胸前 • 自行備黑色襪子及黑色包鞋 • 制服內請著黑色背心 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 7 Banquet’s PT Uniform – Girl’s 化妝.髮型.飾品 • 短頭髮的長度不可過肩 • 長頭髮者須綁起馬尾 • 綁頭髮的髮飾以素面黑色的髮 圈為主 • 臉上請上淡妝 • 劉海不得超過眉毛 • 不可戴懸掛式的及誇張的耳環 • 不可有誇張的染髮 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 8 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 9 Banquet’s PT Uniform – Girl’s *指甲不可過長 *不可塗指甲油 *戒指一枚 *不能戴手環/佛珠等 *穿著黑色的襪子 *穿著全黑素面的皮 鞋 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 10 Banquet’s PT Uniform – Boy’s PT 制服介紹 • 灰色上衣及黑色長褲 (男女生同款不同剪裁) • 統一的名牌,別在左胸前 • 自行備黑色襪子及黑色包鞋 • 男生須自備黑色皮帶 • 制服內請著黑色背心 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 11 Banquet’s PT Uniform 化妝.髮型.飾品 • 男生頭髮不可超過耳多/領口/額 頭/耳垂之際 • 男生不可戴耳環 • 臉上保持乾淨 • 不能有鬍渣 • 不可有誇張的染髮 • 劉海的長度不可超過眉毛 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 12 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 13 Banquet’s PT Uniform *指甲不可過長 *不可塗指甲油 *戒指一枚 *不能戴手環/佛珠等 *穿著黑色的襪子 *穿著全黑素面需綁鞋帶的皮鞋 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 14 主管介紹 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. • 副理：Diva(右) 15 • 主任：Ivan © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 主任：Johnny 16 ←Fanny Fay→ © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 17 領班 ↓Jerry © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. ↓Nick 18 ↓Maggie ↑Michele © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 19 3F © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 20 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 21 衣帽間&吸菸室 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 22 3F後場 ↑BBC (baby chair) © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 23 銀器室 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 24 宴會廳辦公室 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 25 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 26 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 27 簽名區↓ © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 宴會訂席小白板↓ 28 每日一句↓ © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 組織圖 29 餐前介紹 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 30 2F&Coffee Space 室宿→角宿→河鼓→北河→畢宿 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 31 2F後場 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 32 2F健身後走 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 33 B1 &ＰＴ櫃 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 34 B1倉庫 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 35 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 36 Ｂ１寒舍花譜 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 37 B1員工餐廳 (食尚空間) © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 38 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 39 廁所&更衣室 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 40 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 41 PT 上班流程 1.於上班時間前３０分鐘可到Ｂ１員工餐廳用餐 2.Ｂ１制服室領取制服 3.上班時間前５分鐘到３樓簽名準備集合 4.集合點名前服裝儀容要Ready 5.由當班主管負責檢查服儀及安排人力運用 6.各區負責領班宣達工作任務安排 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 42 如何到台北寒舍艾美酒店上班 1. 搭捷運到市政 府站 2. 由三號出口出 來往Bellavita 百貨方向走 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 3. 過了松高路,本飯店位於 Bellavita百貨及國泰金控 大樓的對面 43 上班需攜帶之物品 ★★ 第一次上班★★ 第二次上班以後★★ ★★ 1.自備黑色襪子及黑色素 1.身分證影本一份 面皮鞋 2.銀行存摺影本一份 3.自備黑色襪子及黑 色素面皮鞋 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 44 ★薪資！！！ 1.所有薪資發放日為每星期五 2.發放週期為兩個星期 3.起薪為１１０ ～ 元 4.薪資共分為四個等級:依“工作表現”“升級考試”“訓練紀錄完成率”及“排班時 數”為調薪依據 5.排班滿３００小時者或在其他同等級飯店工作滿８００小時拿工作證明 ，完成第一級的所有工作項目，可申請升級１３０元 6.本飯店的發薪銀行為新光銀行 7.使用非新光銀行的人,在每次轉帳將扣１０元的手續費 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 45 津貼&福利 1.勞健保 2.員工餐廳 3.宵夜供應 4.Part Time Star 5.停車優惠 6.聚餐(PT春酒) 7.制服(不用錢借就有) 8.每月提撥部門公基金5% 9.交通津貼:早上0600前上班和晚上2330以後下班有NT$150的交通津貼 © 2007 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. CONFIDENTIAL AND PROPRIETARY. 46