Transcript TDS 600 Lodging PowerPoint Presentation

TransTel Communications, Inc
TDS Series Hybrid IP
Lodging Communication
System
About TransTel
• 22 Year Corporation
• Headquarters:
Jupiter, Florida USA
• 60 miles north of Miami
• Product Development,
Sales, Marketing, Technical
Support
About TransTel
 Affiliated Company Locations
- TransTel USA
- TransTel Indonesia
- Taiwan
- Thailand
- Australia
- New Zealand
- China
About TransTel
• Key Accomplishments
– Sales in over 50 countries worldwide
– Over 250,000 Systems Installed &
Working
– OEM to Philips, Telecom Italia, others
– Business & Hotel Motel Platform
– Advanced Property Management
Interface
– Government & Military Installations
Office Locations
•New Zealand
•USA
•Indonesia
•Taiwan
•Australia
•China
•Malaysia
•Dealers & distributors
worldwide
Why TransTel TDS Lodging System?
Proven Track Record
Outstanding Performance
Competitively Priced- Reduce Cost – Improve
Guest Experience
Advanced Feature Set for Hotel Operators
Standalone Operation or Advanced PMS
Capability
Emergency Services Certified
E-911 with recorded announcement
E911 Bumping
Emergency/Fire Alarm Evacuation
Best Support in Industry
Why TDS Series Lodging System?
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Flexible Configuration Options
- PSTN Lines, ISDN, VOIP
Admin. & Guest Room
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Integrated Call Center for Reservations
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VOIP Options
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SIP Trunking for low cost carrier services
Network multiple locations together
Allow remote communications at no cost
TDS Lodging Systems are customizable to your property
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Standard feature!
Automated Attendant Greetings
Music on hold messages
Automatic Wakeup Messages
PMS Interface Certifications
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Micros Fidelio, Opera, Opera Express
Oasis
Inn Quest Roomaster
PowerPro
VHP
Many more
Lodging Solutions for any property type and size!
• Resorts – 5, 4, 3, 2 Star!
B&Bs
• National Hotel Chains
• Independently Owned
Operators
• Small Bed & Breakfast
Hotel
Chains
Lodges
• Fishing & Ski Lodges
• From as few as 12 rooms
• To as many as 1200 rooms
Resorts
Front Desk AdministrationProperty Management Interface
• Supports 2 Protocol Types
• Certified for Micros Opera,
Opera Express, Fidelio using
FIAS protocol
• Mitel Emulation
• Compatible with a variety of
other PMS vendors
• Seamless Integration of front
desk operations and PABX
features
Property Management Interface
• Seamless Integration
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• Check In
PMS Protocol Link
• Check Out
• Guest Name
• Suite Services
• Voice Mail Notification
Micros Opera
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Fidelio Server
Front Desk Workstation
LAN
PSTN
ISDN
IP Network
TDS600
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• Do Not Disturb
• Wake Up
• Message Waiting
• Room Status
• Guest Billing
Room Telephones
(with Message Waiting Lamp
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Bi Directional Interface providing
exchange of information
Property Management Interface
CONVENTIONAL PABX
PABX
Gateway
TRANSTEL TDS SERIES
Transtel TDS Series
PMS Server
PMS Server
Gateway’s are expensive between PABX & PMS Software. Problems such as unstable
sync, loss of data, etc. can occur and are cumbersome to troubleshoot.
TRANSTEL TDS Series can connect directly to most PMS Software Servers directly,
hence eliminating costs and service headaches.
Property Management Integration
Front Desk Administration
• Universal Hotel Service Key
• A Universal Hotel Service Key
followed by a single digit is all that
is required to activate features.
• Hotel 1- Check In, Hotel 2- Check
Out, Hotel 3- Message Waiting etc.
• Simplifies training of front desk
staff
• Great back up solution in case PMS
goes off line or loses link for any
reason
Front Desk Administration
• Message Waiting
• Set a message waiting for guest room
• Wake Up
• Set wake up time for guest
• Wake Up attempt failure notification
• Wake up call history report
• Room Status
• View & change guest room status
• Clean, dirty, occupied etc.
Front Desk Administration
• Call Credit Limit
• Sets a credit limit on guest phones and
shuts phone off when limit is exceeded
• Call Cost Accounting
• Hotel owners can set own rates for calls
• Print and inquiry from front desk
• No expensive 3rd party system required
Front Desk Administration
• Wireless & Mobility Options
Supported
• Wifi Telephones
• Traditional cordless telephone sets
paired with Operator console
• SIP Dect Wifi
• Receive and transfer calls from
anywhere on property
Emergency Guest Services
E-911 Feature
• When guest dials 911 the emergency
operator will hear a special voice
announcement identifying the exact
room number of guest
• Specially programmed Operator Console
phones and other phones can ring at the
same time indicating the guest room
calling
• When console operator answers a
conference is created between guest,
hotel operator and 911 operator
Emergency Guest Services
E-911 Bumping
• When guest dials 911 and
all lines are busy, system
will “bump” an existing
call off and provide
priority call processing to
the E-911 originator.
Emergency Evacuation / Fire Alarm Feature
In the case of an urgent emergency Hotel
Managers can press an external button connected
to the TDS System.
On activation, all Guest Room Telephones
will begin to ring in short repetitive bursts.
Upon answer the Guest will hear the
(recordable) Emergency Evacuation Message
which can provide instructions for leaving the
premises immediately.
ANALOG PHONE WITH PAGING CAPABILITY
Operator paging to all rooms
Room 114
Room 111
Room 112
Room 113
TransTel guest phones model AH99P can be paged for announcement purposes
TDS Lodging System Features
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Automated Attendant
- Direct Answer All Calls
- Answer Overflow Calls
Day & Night modes of operation
Voice Messaging
Guest Mailbox
Administration Mailbox
Password Control
Custom Wake Up Messages
Least Cost Routing
T1 and ISDN PRI Lines
VOIP Sip Trunking
TDS Lodging System Features
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Toll Control
Call Accounting
Call Credit Limit
• Establish limit amount
• Disconnect when limit is reached
Flexible Numbering Plan
• Variable digit length
Custom Messages On Hold
Custom Wake up Message
Single Digit Dialing for Services
- Room Service
- Valet etc.
Features
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Room to Room Dialing Control
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Elevator Phones
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Caller ID
- Internal Calls from guest rooms
- External Calls
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Cordless Telephone Support
- For Attendant Console
- Maids
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Mini Bar Service
Guest Services
• Voice Guided Guest Features
Eliminates user guides and makes using the telephone set hassle
free and simple
• Automatic Wake Up
Guest can set his own automatic wake up from the room without
requesting assistance from front desk
• Do Not Disturb
Guest can enable or disable do not disturb from the room without
requesting assistance from the front desk
Guest Services
• Voice Mail
Voice Mail boxes for each guest are
provided and can be controlled by
password if desired.
• Message Waiting Light
Guests can be informed by message
waiting light indication of new
messages
• Single Digit Dialing for services
Guest phones may be set up for dialing
a single digit to reach services such as
room service or concierge
Reasons to choose the TransTel Lodging
Series for your hotel
• TDS Lodging Systems offer the best price /
performance ratio in the industry
• Fully integrated telephone system, automated
attendant, voice mail and call accounting
• Feature set designed for simplicity and ease of
use
• Proven and reliable platform verified over a
variety of applications and countries
• Top notch customer support
TransTel Clients
International Hotel Brands already using
TransTel TDS Lodging Series
International Hotel Brands already using
TransTel TDS Lodging Series
International Hotel Brands already using
TransTel TDS Lodging Series
International Hotel Brands already using
TransTel TDS Lodging Series
International Hotel Brands already using
TransTel TDS Lodging Series
TransTel TDS Lodging Series – Noteworthy Clients
Chateau de Bali
Luxury Villas & Medical
Spa
TransTel TDS Lodging Series – Noteworthy Clients
Rendezvous Grand Hotel
Auckland, New Zealand
TransTel TDS Lodging Series
Noteworthy Clients
Pullman Central Park
Jakarta, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Aston NIU Manokwari
Hotel & Conference
Center
Papua, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Fave Hotel
Surabaya
TransTel TDS Lodging Series – Noteworthy Clients
Aston Soll Marina
Bangka, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Mercure Convention
Center
Jakarta, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Aston Paramount
Serpong, Indonesia
TransTel TDS Lodging Series – Noteworthy Clients
Green Park Inn, North
Carolina
America’s Historic Hotel
Register
Visited by US Presidents
and Dignitaries
TransTel TDS Lodging Series – Noteworthy Clients
Holiday Inn Express
Moses Lake Washington
Hotel Register
Partner with TransTel
Dealers and distributors in
many countries throughout the
world.
TransTel is a mature and
experienced international
company.
Choose TransTel
Experience counts!
Contact us today!
TransTel Communications, Inc.
1562 Park Lane South, Suite 400
Jupiter, Florida 33458
Tel/Fax: 561 747-4466
http://transtelcommunications.com