Transcript Your Wireless E-Call System - TekTone Sound & Signal Mfg., Inc.

Tek-CARE®500
Wireless Emergency Call System
with EchoStream® Technology
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
In-Service Training Presentation
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Introduction
Tek-CARE®500
In-Service Training
At TekTone®, our 30 years of
listening to health care professionals
has given us the insight to develop a
wireless emergency call system with
all the features you want—such as
resident pendants, check-in devices
and pocket pagers. We’ve developed
our Tek-CARE®500 wireless
emergency call system to enhance
the service you provide to your
residents. At the same time, you’ll find it’s the easiest and most
efficient emergency call system you can use.
This presentation is designed to familiarize you with the
Tek-CARE®500 wireless emergency call system. For complete user
instructions, please refer to the Operation, Installation and Service
manual (part number IL881).
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
System Components
The Tek-BRIDGE® with Tek-CARE®500 software processes and
displays transmitter call information from the system’s receiver.
Many programmable options are available to customize a system.
Tek-CARE®500
In-Service Training
The NC501ES Tek-BRIDGE®
includes pre-installed
Tek-CARE®500 software, plus the
ability to add central monitoring,
reporting, and text messaging.
NC501ES Tek-BRIDGE®
with Tek-CARE®500 software
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Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
System Components
The Receiver collects signals from the transmitters and
repeater/locators in the field and then transfers that information
to the Tek-BRIDGE®.
Tek-CARE®500
In-Service Training
NC510ES
Receiver
NC501ES Tek-BRIDGE®
with Tek-CARE®500 software
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
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The NC510ES Receiver is
connected directly to the
Tek-BRIDGE® via the
included PK510 cable. The
receiver transfers
information received from
the transmitters in the field
to the Tek-BRIDGE®.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
System Components
Repeater/Locators are strategically placed throughout the facility
to collect and re-transmit signals from transmitters and other
repeater/locators to the receiver. Repeater/Locators also provide
general location information.
Tek-CARE®500
In-Service Training
NC510ES
Receiver
NC511ES
Repeater/Locator
IH511
Weatherproof
Housing
NC501ES Tek-BRIDGE®
with Tek-CARE®500 software
Repeater/locators operate on AC
power, and include an internal
backup battery for power outages.
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
System Components
Wireless transmitters include call pendants, smoke detectors,
motion detectors, door/window alarms, room stations, emergency
switches and check-in/assistance stations.
Tek-CARE®500
In-Service Training
SF501ES &
SF501/2ES
Pendants
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SF525ES &
SF525/2ES
Universal Contact
Transmitters
SF502ES
Wall Transmitter
SF520ES
Door/Window
Egress
Transmitter
SF530ES
Room Station
SF505ES
Smoke Detector
SF531ES
Emergency
Switch
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
SF515ES
Motion Detector
SF529ES
Check-In/Assistance
Station
Transmitters
The single-button pendant is a water-resistant transmitter
suitable for use in showers and bathtubs. It includes a lightweight
neck chain, which will separate to prevent choking if it is pulled
tight.
Tek-CARE®500
In-Service Training
Place a call: Press and
hold the button for at least
1 second.
Reset a call: Use a ballpoint
pen to press the reset button
on the back of the pendant.
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Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Transmitters
Wireless emergency switches are available in both standard and
waterproof versions.
Tek-CARE®500
In-Service Training
Place a call: Slide the
red switch down until
the call assurance
LED is lit.
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Franklin, NC 28734
(800) 327-8466
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Reset a call: Slide the
red switch up until the
call assurance LED is
extinguished.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Transmitters
The wall-mounted call transmitter may be used as either a call
button or a resident check-in button.
Tek-CARE®500
In-Service Training
Place a call: Press and hold
the button for at least 1 second.
Reset a call: Click on the call in
the Events Monitor and then
click the Acknowledge button.
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(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Transmitters
The passive infra-red motion detector may be used as either a
call transmitter or a resident check-in device.
Tek-CARE®500
In-Service Training
Place a call: Call is initiated by
movement.
Reset a call: Click on the call in
the Events Monitor and then
click the Acknowledge button.
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(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Transmitters
The door/window egress transmitter notifies staff when a door or
window is opened.
Tek-CARE®500
In-Service Training
Place a call: Call is initiated by
opening the door or window
that the device is connected to.
Reset a call: Depending upon
how the device is configured:
• The call is reset automatically
when the door or window is
closed, or
• Click on the call in the Events
Monitor and then click the
Acknowledge button.
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(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Event Monitor
Event Monitor’s Call Display—The call display shows all active
calls, including call type, transmitter device number, resident name,
location, and time elapsed since the call was initiated.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Registers
The Registers are at the bottom of the Event Monitor screen. The
five registers are used to view resident and transmitter information.
They can also be used to add residents, to assign transmitters, and
to determine which staff pagers receive event notification.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Patients/Residents Register
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
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(800) 327-8466
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The Patients/Residents Register displays a list of residents,
along with tabbed panes that display each resident’s information,
assigned locations, and assigned transmitters. It can also be used
to add or remove residents from the system. Patient/Resident
Information fields are custom-created for a facility using the
included LS450 Config Tool programming software.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Transmitters Register
The Transmitters Register displays a list of all transmitters and
repeater/locators. Tabbed panes display each transmitter’s
location, assigned resident, and supervision settings. The
Transmitters Register is also used to add or remove transmitters
from a system, and to assign transmitters to residents.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Staff, Groups & Assignments Registers
The Staff, Staff Groups and Assignments Registers are used to
customize a system to send automatic text messages to selected
staff pagers.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Text Messaging
Using Tek-PAGING® equipment, Tek-CARE®500 automatically sends
a text message to staff pagers in response to a resident call. To send
a manual text message, click on the Text Message button, select staff
members, type a message and click the Send button.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Remote Event Monitor
The included Remote Event Monitor software connects
up to 9 additional PCs running Microsoft Windows® to the
Tek-CARE®500 system via the facility’s local area network.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Remote event monitors provide real-time monitoring of all system
activity, create reports using a web browser, and send manual text
messages to selected or all staff pagers (if included in the system).
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Adding a Transmitter
1. Ensure that the Event Monitor software is running. If it is
not, double-click the LS576 Event Monitor icon on the
Tek-BRIDGE® desktop and choose the appropriate network
options from the splash screen.
Tek-CARE®500
In-Service Training
2. Click the Menu button in the lower left hand corner of the
event monitor window and select ES Traffic from the menu.
3. The ES Traffic window will open. At the top of the window,
check the boxes labeled Hide transmitters already in
system and Hide supervisions.
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Adding a Transmitter
4. Insert a battery into the device to be added to the system, and
then place a call.
Tek-CARE®500
In-Service Training
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5. In the ES Traffic Window, watch for a Device ID to appear as
shown below. Select the call in the traffic list from the
transmitter to be programmed, and click the Add transmitter
to system button.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Adding a Transmitter
6. The Transmitters register (below) will appear in the Event
Monitor. Verify that ES is selected from the Transmitter Family
drop-down menu, and that the Device ID has been captured. If
the transmitter will be used immediately, check the In Use box.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
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7. Select the appropriate Device Type from the drop-down menu.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Adding a Transmitter
8. For stationary transmitters, select the location where the
transmitter will be installed from the Location drop-down list.
Tek-CARE®500
In-Service Training
9. Pendant transmitters will be automatically assigned to the
Mobile location. Select a resident to associate with each
pendant transmitter.
10. Click the Apply button to add the transmitter to the system,
and then reset the call from the transmitter.
11. Repeat for all remaining transmitters.
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Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Adding a Resident
1. With the Event Monitor software running, click the Registers
button in the lower right corner of the window. Click Residents
in the Registers List if it is not already selected. The Residents
register will open.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Adding a Resident
2. Click the Add button in the Residents register and fill out the
information fields in the Details pane beginning with the Name field and
any custom fields under the Residents tab.
Tek-CARE®500
In-Service Training
3. To add a patient photo, click Add in the Image pane and browse to the
location of the photo. Click Open to use the photo as the residents
image. The image can be any of the following formats: BMP, JPG, GIF,
or PNG.
4. Click the Locations tab in the Details pane and select a default
location for the patient from the Default Location drop-down menu. If
the resident’s default location is a two-bed room, select the Default
Side that for that resident.
5. If the resident is to be assigned to more than one location, check the
appropriate boxes in the Locations list below the Default Location
drop-down menu.
6. Click Apply to write the changes to the system.
7. Repeat for each additional resident to be added.
8. When all programming is complete, run the Config Tool software, load
the new system configuration, and save a copy for backup.
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Reporting
Tek-CARE®500
In-Service Training
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Franklin, NC 28734
(800) 327-8466
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The Tek-CARE®500 Reporting System produces custom reports
about events that have been cleared from the Event Monitor.
These reports provide valuable information to evaluate and
optimize staff time. The information contained in these reports also
provides accountability information to the facility for each zone,
room, type of call and time period.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Reporting Options
Tek-CARE®500
In-Service Training
The Reporting Options
screen is used to define the
report’s parameters to
create a custom report.
Select or enter the desired
reporting time period, shift,
relevant calls (zones,
transmitters, residents,
event types), and response
time.
In the Output Types pane,
choose HTML to open the
report in the browser
window or CSV to open the
report in a spreadsheet.
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Then click on the Create
Report button at the bottom
of the screen.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Reporting Options
Reports are created using a web browser, such as Internet
Explorer or Google Chrome.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
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Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
Low Battery Report
The Low Battery Report shows the transmitter ID (Dev #),
hardware type, location and resident of transmitters that need
their batteries changed.
Tek-CARE®500
In-Service Training
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
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To create the report, click the Menu button at the bottom of the
Event Monitor, and then select Low Battery Report.
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.
This concludes the
Tek-CARE®500 Wireless Emergency Call System
In-Service Training Presentation
Tek-CARE®500
In-Service Training
Support literature is available at
www.tektone.com/tekcare500.php
277 Industrial Park Rd.
Franklin, NC 28734
(800) 327-8466
www.tektone.com
277 Industrial Park Rd. • Franklin, NC 28734
phone: (800) 327-8466 • fax: (828) 524-9968
email: [email protected] • website: www.tektone.com
Copyright © TekTone® Sound & Signal Mfg., Inc. All Rights Reserved.