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Innovations in services:
From Small to BIG:
clinical problem to
manufacturer
Donna Cowan
Consultant Clinical Scientist
Deputy Managing Director,
Chailey Heritage Clinical Services
© Chailey Heritage Clinical Services 2012
Who, What and Where
 Sussex
Community NHS Trust
 Chailey
Heritage Clinical Services
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Service Line Management Model
Autonomy
 Rehabilitation

Engineering Services
Equipment for children and young adults with
complex physical disability
© Chailey Heritage Clinical Services 2012
Staff working in the NHS produce innovative solutions everyday.
Commercially available products used in rehabilitation are improved by
NHS employee feedback.
Ideas are often taken forward by commercial companies rather than the
NHS.
At Chailey we have developed a number of products
The development of products is based on solutions to clinical
problems seen in multidisciplinary clinics.
© Chailey Heritage Clinical Services 2012
Multiple Clinics
Common subset of issues
Extreme extension with
rotation.
Affects Swallowing and
vision.
Pain.
Whole body involvement.
Scoliosis.
© Chailey Heritage Clinical Services 2012
Refining solution
Test with
patient
Common base but variations
depending on different
presentations
© Chailey Heritage Clinical Services 2012

Once a product has reached the stage where
variations are minor we would look at the best way
to make this product available to a wider group of
people.

MANUFACTURER
…..marketing /sales/ manufacturing/training
…..readily known nationally in the market place
with international links
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
© Chailey Heritage Clinical Services 2012
Criteria for consideration
Good reputation within the field of posture management
•Have the facility to market and stock the product
•Have a quality system in place
•Have therapists / Rehabilitation Engineers employed for customer support.
•Have a manufacturing plant so they can respond to any problems
•Be able to attend 4 meetings a year to discuss improvements in product design
and receive customer feedback.
© Chailey Heritage Clinical Services 2012
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Approached several companies
Business agreement
(externally sourced expertise)

intellectual property rights,
guidelines,
royalties
timelines

period of time.
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© Chailey Heritage Clinical Services 2012

Royalties

Pump prime new research
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NIHR funded projects
Charity funding
Completion of PhD
Research lead for services
© Chailey Heritage Clinical Services 2012
Thank you
Steve Crouch:
Rehabilitation Engineering Manager /
Senior Specialist Rehabilitation Engineer
Kim Barton:
Senior Specialist Rehabilitation Engineer
© Chailey Heritage Clinical Services 2012