Transactional and Transformational Leadership.

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Transcript Transactional and Transformational Leadership.

Transactional, Charismatic and Transformational Leadership.

What leaders do.

Charisma

The quality of a leader that makes many people want to follow.

Charismatic leadership involves the use of power

Power

 The ability to influence people to do things.

 Five types of power  Coercive – based on punishment  Reward – Based on rewards  Legitimate –Based on a role  Expert – Based on needed knowledge  Referent – based on charisma

Halpert’s dimensions

 Charisma combines power with task orientation  Referent Power  Expert Power  Job or task involvement

Use of power by leaders

 Socialized Charisma  Power for social good  Personalized charisma  Power for personal benefit  Office holder Charisma  Combines legitimate power with task needs  Personal charisma  Use referent power to lead

Leadership from a systemic and sociological perspective Leaders Followers Context Relationships

Leadership from a systemic and sociological perspective  Leaders and followers form a social system of relationships  Interact within a context Leaders Followers Context

Charismatic Leadership

 Combines what the leader does (behavior) with what the leader is (characteristics)  Focus on the relationship between the leader and the followers.

Charismatic Leadership Characteristics  Charismatic leaders high in  Dominance  Self confidence  Need for influence  Belief in own values

Charismatic Leadership Behaviors

     Goal Articulation  A transcendent goal inspires a movement - I have a dream Personal Image Building  Behaviors that create impression of competence/success  Prove his competence to the followers Leader role modeling of value system  Gandhi models self sacrificing behavior of non violence Leader motive arousal behavior  Message inspires needs in the followers that are needed to complete the task. (message of love=needs for affiliation=required for bringing together Hindu/Moslems/Christians) Leader communication of high performance expectations of, and confidence in, followers

Follower Behaviors

 Characteristics and behaviors of the charismatic leader encourage behaviors in the followers  Trust, loyalty, unquestioning acceptance, obedience to the leader  Emulation of leader’s value system  Acceptance by followers of challenging goals  Enhanced self esteem and performance expectations by the followers

The Result

 Effective follower performance if the behavior is appropriate to the task being accomplished

Charismatic Leadership Model Robert House

Leader Characteristics

Dominance Sel f Confidence Need for i nfl uence Bel ief i n val ues Goal A rticul ati on Personal Image Bui ldi ng Favorabl e percepti on of the l eader Trust, l oyalty, acceptance and obedi ence Emulation of the l eader's value system Fol lower B ehavi ors Rol e model of value system Leader Behavi ors Motive arousal Arousal of foll ower needs and acceptance of chal lengi ng goal s Hi gh E xpectati ons of and confi dence Enhanced self esteem and performance expectations i n foll owers Effective fol lower performance

Leader-Follower Relationships

Transactional Leadership

Transactional Leadership

 Classical management  Focus on the leader and the follower  Transaction  Work for pay  Work for psychological benefits (status, recognition or esteem)  Requires appropriate role behavior  Requires clear goals and appropriate instructions  Transactional leadership focuses on the task.

Transactional Leadership

 Puts leaders and followers on opposite sides.

 Ebb and flow of power and reward depending on follower performance.

 High task performance=power and rewards to the follower.

 Low task performance=Leader exercises legitimate and coercive power.

 Promotes “game-playing”

Transactional Leadership

A demonstration

Transformational Leadership

Transformational leadership

 Transforms the environment and the people in it  Focuses on building an appropriate context and on enhancing the relationships of people within the system Leader Follower The environment

Transforming the culture

 People can be trusted  Everyone has a contribution to make  Complex problems should be handled at the lowest level  Norms are flexable adapting to changing environment  Superiors are coaches, mentors, models

Transforming the leader’s behavior

 

Identifying and articulating a vision

-Behavior on the part of the leader aimed at identifying new opportunities for his or her unit/division/company, and developing, articulating, and inspiring others with his or her vision of the future.

Providing an appropriate model

-Behavior on the part of the leader that sets an example for employees to follow that is consistent with the values the leader espouses.

Fostering the acceptance of group goals

-Behavior on the part of the leader aimed at promoting cooperation among employees and getting them to work together toward a common goal.

Transforming the leader’s behavior

High performance expectations

-Behavior that demonstrates the leader's expectations for excellence, quality, and/or high performance on the part of followers.

Providing individualized support

-Behavior on the part of the leader that indicates that he/she respects followers and is concerned about their personal feelings and needs.

Intellectual stimulation

-Behavior on the part of the leader that challenges followers to re-examine some of their assumptions about their work and rethink how it can be performed.

What is your leadership style Transactional or transformational?