Transcript Slide 1

PDOECL celebrates world quality week commencing 10 Nov 2014
Theme of the day
“Use the concept of stress as a mean of “Quality Management”
for better organizing ability ”
WHAT IS STRESS
 TYPES OF STRESS
 THE CAUSES OF STRESS
 CONSEQUENCES OF STRESS
 WAYS TO MANAGE STRESS
Body’s reaction to changes /demands in internal. or external
environment.
 These demands are called stressors.
 Stressors include major life events, such as death of a loved one , Job
lost or even getting a flat tire in heavy traffic.
Stress is not
in our environment…
…it is
what we perceive in our mind and body
DISTRESS / EUSTRESS
These terms were used by Selye.
 Distress – Insecure - Helpless- Too much pressure/ tension.
 As a negative influence, it can result in
 Feelings of distrust,
 Rejection,
 Anger, and Depression,
 In turn can lead to health problems such as headaches, upset
stomach, rashes, insomnia, ulcers, high blood pressure, heart disease,
and stroke or even death.
Stress is not necessarily bad in itself
Eustress
Positive stress – accompanies achievement and exhilaration.
 Opportunity when it offers potential gain , e.g. : Athlete or
a Stage performer.
 Selye’s Stress and job performance model applies to this
conception.
STRESS CAN ALSO BE CLASSIFIED AS
 Time Stress – Like employees are loaded with Office Jobs with strict
time schedules, School children with Home work for every day .
 Instantaneous Stress
 Situational Stress - We all are being subjected to Situational stress
each day and each moment.
Causes of Stress:Organizational stress
Task demands
Physical Demands
Role Demands
Inter personnel Demands
Life Stressors
Life Changes
LIFE CHANGES Research shows that minor or trivial occurrences in life create stress.
SITUATION
WEIGHTAGE
Death of spouse
100
Loss in business
96
Jail Term
63
Major personal injury
53
Marriage
50
Retirement
45
Change in responsibilities at work 29
Trouble with boss
23 (Source: Book written by Anant R. Sapre )
CONSEQUENCES OF STRESS
Stress and Weight Gain: How Stress Can Affect Your Weight
The fight or flight response is triggered in our bodies
PROCESS
The fight or flight response is triggered in our bodies
Release of various hormones
Shift in metabolism and blood flow
Dangerous to our health
STRESS AND WEIGHT GAIN ARE ALSO CONNECTED IN OTHER WAYS
1. Emotional Eating: Excess nervous energy often causes people to eat
more than they normally would.
2. Fast Food : People are too stressed and busy to make healthy dinners
at home.
3. Too Busy to Exercise : Is exercise one of the last things on your to do
list.
DO YOU SMOKE ?
DOES SMOKING INDUCE STRESS ?
Relationship between tobacco smoking and stress has long been an
area for controversy.
 Clinical evidence reaffirms that smoking is associated with heightened
stress.
 The repeated occurrence of stressed moods between chain smoking
means that smokers tend to experience a distinctly above-average levels
of daily stress.
CAFFEINE, STRESS AND YOUR HEALTH
Is Caffeine Your Friend or Your Foe?
High levels of caffeine will cause you to lose sleep, suffer health
consequences and, of course, feel more stress.
Here’s what you should remember about caffeine:
• Don’t Take Too Much
• Enjoy Caffeine With Physical Activity
• No Caffeine After 2pm
STRESS AND SLEEP
 Stressed and busy people tend to get less sleep than they need.
 Common factors that contribute to lack of sleep are:
1. Over thinking
2. Over scheduling
3. Caffeine
GENDER RESPONSE TO STRESS
 Men react to stress with a fight or fight response.
 Women are more likely to manage their stress with a "tend-andbefriend" response .
 Men are more vulnerable to the adverse health effects of stress.
STRESS SYMPTOMS You may be stressed out if you
Have a hard time making decisions
Have troubleYoumeeting
important
may be stressed
out if deadlines
you…
Experience feelings of fatigue or sleepiness even with enough sleep
Have low self-esteem
Feel that there just aren’t enough hours in the day to get the job done
Tend to criticize and be argumentative
Experience moodiness or depression
Are forgetful
STRESS SYMPTOMS
Get the constant feeling that something is wrong or missing
Have a change in appetite so that you eat more or less than usual
Find yourself smoking, drinking, or using drugs to cope with your job
Experience rapid, irregular heartbeats or heart pounding
Do not have cooperation with your peers.
Short Term Physical Symptoms :
•Dry Mouth
•Cold hands and feet
•Increased sweating
•Rapid Breathing
•Faster heart beat
•Feelings of Nausea, or 'Butterflies in stomach' Etc.
Long Term Physical Symptoms :
• Insomnia
• Change in appetite
• Illnesses such as:
1. asthma
2. back pain
3. digestive problems
4. Headaches
• Feelings of intense and long-term tiredness. Etc.
BEHAVIORAL SYMPTOMS OF LONG TERM STRESS
Talking too fast or too loud
 Nail biting, grinding teeth, drumming fingers, etc.
 Bad moods:
Defensiveness
Being critical
Aggression
Being more forgetful
Being unreasonably negative
Making less realistic judgments
Making more mistakes
Being more accident prone
Neglect of personal appearance
 Changing work habits
 Increased Absenteeism
MIND OVER MANAGEMENT
• Our goal is not to eliminate stress but to learn how to
manage it because some calculated doses of stress are
must to keep us moving
• Begin with educating yourself.
• Do Remember:
“ Knowledge is power!”
Let us manage daily doses of stress in
our lives by
1. Acupressure
2. Acupuncture
3. Yoga
4. Meditation
5. Music
6. Exercises
2. ACCUPUNCTURE
7. Visualisations
Some Dos and Don’ts
Never take important decisions while under stress.
 Be part of interactive groups/communities helps in weaning away an
individual from stress and its effects.
SOME
ANDpersonally.
DONT’S When someone criticizes you or is
 Don't
takeDOS
criticism
angry with you, try to focus on what you did or didn't do and ignore any
generalizations or personality attacks that also come along.
THANK YOU !