Transcript Slide 1

Take Care Debit Card
The take care® Visa® flex benefits card is issued by Bancorp Bank
pursuant to a license from Visa U.S.A. Inc.
TAKE CARE plans are not administered by Bancorp Bank.
Understanding How Your Debit Card Works!!
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Card is pre-loaded with your annual election
amount
Additional cards can be ordered for your
spouse at no additional charge at
www.myflexonline.com
Accepted at medical/dental/vision service
providers using approved MCC (merchant
category codes)
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Keep all Documentation
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If you have co-pay’s, an expense amount equal
to your co-pay for doctor visits will be
automatically substantiated, without having to
provide receipts.
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An expense up to a five-times multiple of
eligible co-pays will be automatically
substantiated as well.
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A recurring expense that has previously been
substantiated will “auto substantiate” after the
first time as long as the amount and provider
remain the same.
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Card will only work for a purchase that is equal
to or less than your remaining available
balance, otherwise your card will be declined.
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Goods or services paid from your employer’s
flexible benefit plan which are not substantiated
must be repaid by you to your employer or your
card will be suspended.
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This Debit Card should only be used to pay for
eligible medical expenses, and cannot be used
at any ATM.
Money is instantly deducted from spending
account- no waiting for reimbursement
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No PIN required
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Card is automatically activated at first use
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Cards will be issued for a 3 year period.
Using your Debit Card and providing substantiation
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Swipe flex debit card like any other VISA credit card for
eligible medical expenses.
Swipe personal debit/credit card for other expenses that
are not eligible.
You may be asked to supply substantiation for your card
swipe if it is not “auto substantiated.” If so, you will be
notified by email or letter.
There will be a link in the e-mail that will take you to
www.myflexonline.com. At this time you will need to set up
your username and password if you have not already
done so. Please use the next few slides as a guide to
send in your form for substantiation.
Example email ( letter) asking for debit card substantiation
The website will open to your Account Summary page.
To locate debit card payments to be reviewed you will see
“ Click here to review”, which is just above “View My Statement”.
“Review Card Payments”
Follow instruction on this page (only add items to form that you are
submitting right away then click “continue”)
Print, sign and date form. Submit your debit card claim form and proper documentation,
usually an Explanation of Benefits, to Glynn Griffing and Associates, Administrators by
email, mail, fax, or scan. We need this debit card form to complete your claim. Please do
not send substantiation before you are notified by email.
“Reminder”
Information needed for
Substantiation of Debit Card
Transaction
What type of receipt is acceptable?
1. Itemized bill (a medical provider or retailer’s detailed receipt), or
2. Explanation of benefits (EOB), or
These documents must show:
1. Provider name or where item was purchased
2. Date of Service
3. Detailed description of item purchased or service provided
4. Amount paid and /or the portion not reimbursed through your
insurance carrier
5. Person who received the service or who the item is for
Approved Merchants
www.sig-is.org
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Kroger Pharmacy
CVS Pharmacy
DrugStore.com
Super D Pharmacy
Winn-Dixie Pharmacy
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Wal-Mart Pharmacy
Walgreens Pharmacy
Sam’s Club Pharmacy
Fred’s Pharmacy
See website for more…
Effective January 2011
What you need to know...
As a consumer with an FSA or HRA debit card, it is
important that you understand how the Patient
Protection and Affordable Care Act (PPACA) may
impact you.
What has changed:
Expenses for OTC drugs or medicines (other than insulin)
incurred on or after January 1, 2011 will only be
considered "medical care" for IRS purposes if they are
"prescribed".
Note: Under the new OTC Rules, "prescribed“ means an
electronic or written order that meets the legal
requirements of a prescription in the state in which the
medical expense is incurred and that is issued by an
individual authorized to issue a prescription in that state.
Effective January 2011
What you need to know...
• What remains the same:
OTC medical supplies and equipment
such as contact lens solutions, bandages,
crutches, durable medical equipment or
diagnostic devices, such as blood sugar
test kits may continue to be purchased
with the current SIGIS IIAS process.
Eligible Products “List” Changes
for IIAS Merchants
• Categories No Longer Eligible without a
Prescription:
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Acid Controllers
Antibiotics
Anti-Gas Products
Anti-Parasitic Treatments
Cold Sore Remedies
Digestive Aids
Feminine Anti-Fungal/Anti-Itch
Homeopathic Remedies
Mineral Oils
Pain Relievers
Sleep Aids & Sedatives
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Examples of OTC items to remain available without a doctor’s
prescription:
• Categories Still Eligible:
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Band Aids
Birth Control (limited)
Braces & Supports
Catheters
Contact Lens Supplies & Solutions
Denture Adhesives
Diagnostic Tests & Monitors
Allergy & Sinus medicine
Anti-Diarrheas
Anti-Itch & Insect Bite
Baby Rash Ointments/Creams
Cough, Cold & Flu
Epsom Salts
Hemorrhoid Preps
Laxatives
Motion Sickness
Respiratory Treatments
Stomach Remedies
Elastic Bandages & Wraps
First Aid Supplies
Insulin & Diabetic Supplies
Ostomy Products
Reading Glasses
Wheelchairs, Walkers, Canes
How can I use my FSA funds for
Prescribed OTC Medicines and Drugs?
• The IRS guidance provides for two methods for
Participants to access FSA Funds:
• Non-Debit Card Purchase:
Participants can use another form of payment for purchase then submit
the items for manual reimbursement with their plan administrator.
Participants will need to submit either a) receipt showing description, date of
service with amount of purchase and a copy of the doctor’s prescription or
b) a receipt that includes prescription number, patient name, date and
amount.
• Debit Card Purchase:
Participants can use their FSA card for payment at an IIAS merchant that
supports IRS Notices 2010-59 and 2011-05 regulatory requirements by
presenting the prescription to the pharmacist and having the pharmacist
dispense the OTC drug or medicine in accordance with applicable law and
regulations by which an Rx Number in generated and processed.