Transcript Document

Supporting Transition for
New Graduate Nurses: a
Statewide Nurse Internship Model
Vermont Nurses In Partnership
Susan A. Boyer, RN, M.Ed.
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Collaborative approach
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Origins: Nurse leadership group
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Goal: To Implement a statewide nurse internship
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Inclusive of various practice settings,
specialty services, academia, & regulation
Supports “transition to practice”
Applicable in multiple HC settings
Environment of nurture & support
Process: Based in Preceptor Program (Clinical Coaching)
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Requires preceptor development/support
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Transition to practice
3 levels of internship were needed
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New graduate transition
New to specialty
Undergraduate
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Program Outcomes:
Statewide use of single competency tool
 Same expectations for all staff
 Performance outcomes vs grocery list of
“tasks & procedures”
 Concept-based vs. case or task-based
 Foster critical thinking development
 Prioritizing evaluation, caring relationships,
leadership, management & critical thinking
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Program Outcomes:
 Concepts
and framework fit across
continuum of care
 Applicable for full allied healthcare team
 Statewide standardization of preceptor
development and support
 Evidence-based preceptor development
 Focus on Preceptor’s role of ‘Protector’
for the patient and new graduate
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Intern, student &
Orientee Development
Preceptor
Instruction
/Support
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Clearly
Defined
Roles
Protocols &
Data
Collection
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Protocols &
Data
Collection
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Clearly Defined
Expectations
Preceptor
Support
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Evidence-based
Evaluation (data collection)
Support Systems for Intern
Policies – orient, preceptor, competency
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Performance Expectations
Competency assessment
Coaching Plans
Instructional strategies
Basic instruction
Tools/Resources to support roles
Ongoing skill development
Teaching Critical Thinking/Work org
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
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© 2003 - 2008 Vermont Nurses In
Partnership, Inc. All rights reserved.
N
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Professional
Role
Nursing
Judgment
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Critical
Thinking
Proficient
/Expert
Practice
Clinical
Preceptor
Clinical
Mentorship
Professional
Mentorship
As Adapted from: “Transition Stages Model“ diagram © Boychuk Duchscher 2007 - used with permission.
© 2009 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission
Why Preceptorship?
Builds one on one relationship
 Improves satisfaction, retention, and
orientation process
 Provides bridge between theory and reality
 Develops capability
 Protects and ensures safety for patient,
new care provider and organization
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Collects evidence of competence
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Why mentorship?
Ongoing development of clinical capability
 Support through 2nd & 3rd phases of
Boychuk’s “Transition Stages”
 Development of nursing judgment
 Development towards proficient practice
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Transition within the profession
 Deciding how and where you fit within the
nursing profession
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Nursing Judgment
Analyze – Evaluate - Synthesize
Psychomotor
Affective
Develop Precision  Act upon Attitudes
 Articulation
 Develop value system
 Become automatic  Organize own values
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Integrate related skills
Naturalization
Technical skills
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Adopt behavior
Internalize values
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
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No copying without permission. [email protected]
Preceptor development
Preceptor Development & Support
 Multi-disciplinary approach
 Need to:
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Revise/update the preceptor model
Develop high level preceptor workshops
Consider recognition and reward
Prioritize protector role
Delineate evaluator/validator role
Establish protocols
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights
reserved. No copying without permission. [email protected]
Determining content?
 How
do we determine “what to
teach” in regards to development
of preceptors and clinical coaches?
What's the goal?
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Establish our goal
 Preceptors
will collect evidence
of clinical capability of the
novice care provider.
 Must effectively develop
capability, where it is missing
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Goal: To effectively develop & collect
evidence of capability
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Preceptors will require:
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Effective Communication
Supportive Interpersonal Skills
Core teaching/learning principles
 Foster critical thinking skills
Team process:
 Relationship-based care
 Relationship-based development
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
To develop capability
Preceptor roles & responsibilities
 Teaching and learning theory
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Collaborative team approach
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Learning styles, Novice to expert, Simple to complex,
Principles of adult learning
Story-telling, Use of case scenarios, and/or practice with
difficult situations
Relationship-based process, Interpersonal issues, conflict
management, Socialization
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
To validate capability
Define “competent practice”
 Delegation, accountability, liability
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Performance management
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Communication & feedback
Assessment & evaluation of capability
Data collection
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Nurse practice act, job descriptions, P & P
Validating performance, collecting evidence, complete
documentation tools
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
Core Concepts
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Theory and evidence-based
Clearly defined expectations
Competency-based – COPA model
Concept focus rather than task, procedure, case-based
Preceptor development and support
 Protector and Evaluator roles
 Critical thinking development
 Data collection/evaluation = Evidence based
 Clinical coaching plans – “roadmap” for teaching &
evidence collection that is based in the clinical setting
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
VNIP: Collaborative Outreach
Electronic manuals with site license,
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Roles, JD, survey tools and protocols
How to teach, how to foster critical
thinking development
Tools for competency assessment
Tools for clinical coaching
PowerPoint Presentations, activities, notes,
etc. for preceptor development
Same for intern development
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
VNIP: Collaborative Outreach
Consulting services & collaborative
workgroup
 Explanation of VNIP framework, core concepts,
and key processes
 Instruction specific to use & roles of various
resource materials
 Cyber-communications network
 Expert contributors adding to resource pool
 Web-based updates as they occur
 Linkages for shared workshop
delivery/participation
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
VNIP: Collaborative Outreach
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Key processes
 Preceptor development and support
 Critical thinking & critical thinking development
 Data collection/evaluation of process change
&/or effectiveness
 Clinical coaching with instruction specific to
various learning styles
 Clinical Coaching plan development & use
 Competency based evaluation – COPA model
 Concept focused rather than case-based
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© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]
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Protector
- Safeguards
patient & preceptee
Preceptor
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Educator
Facilitator
- Teacher,
Coach,
Evaluator
- Role model,
Socializer &
Team leader
© 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved.
No copying without permission. [email protected]