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HR Service Update
Tammy Markley, HR Operations Manager
Jo Desmond, HR Advisor
Joyce Coleman, Payroll & Pensions Service Manager
HR ADVISORY SERVICE
• An experienced & qualified team of HR Advisors & HR
Consultants
• A dedicated telephone line & email address for HR Advice
& Guidance
• Access to specialist knowledge in relation to local
government/schools and Academies
• In partnership with the BBC
• Strong links with Education professionals & SW networks
• Customer focused – regular survey’s to monitor the HR
service
• Flexible HR packages
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HR SERVICE – What do our Customers Say?
• “ Thank you for your Excellent Support in this matter, a good outcome for all
involved”– School Business Manager, Academy
• “Very Grateful for your input and progress on this” – Chair of Governors,
Primary School
• “It’s nice to know the depth of support available” – Headteacher, Primary School
• “Brilliant work, thank you!” – Headteacher, Secondary School
• “Quickly & Efficiently sorted out an issue” – School Survey
• “Mouchel’s Payroll & Pensions service provides a consistently good and
responsive service” – School Survey
•“Clear advice on pensions issues around TUPE” – Schools Survey
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HR Advisory Service
Change in Occupational Health Provider
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HR Service Delivery Update
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