Transcript Slide 1

Remain Resilient and Stay on Top!
• fitforlife.tel is an approach to living which helps people take control of
their lives by building resilient behaviours.
• Well established programme used by large organisations to manage
stress and build employee resilience
• 6 x 1 hour tele-coaching sessions build on each other to create a
comprehensive resilience skill set
• Evaluation shows significant improvement in resilience and reduction
in stress
• Allows people to feel the benefit both at work, in relationships and
personal life
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Originally run as a group programme in day hospitals
Combines psycho-educative approach + awareness techniques
A practical model and sequence emerged that gave excellent results
for both the individual and the organisation
Developed through reflective learning and latest research
Now adapted for tele-coaching 1:1 programme
Measurable results
 Absence rates
 Subjective stress scales
 Self report behaviour change
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56 clients completed the programme over six months
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Tracked the absence rates of delegates pre and post course
 average reduction in absence of over 75%.
 average absence 31 days pre course
 average absence 5 days post course
Of those off sick prior to the course 50% returned to work with no
further absence in the following 6 months
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Target saving £168k
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Actual saving £239k
For this client the programme saved over 1300 days in 6 months with
just over 50 participants
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Pre session questionnaire (4DSQ) establishes suitability for
programme
6 x 1 hour telephone sessions that sequentially build on
each other
Comprehensive Workbook and MP3s are provided via the
internet
Practise and awareness of topics between sessions are
encouraged
The coaching sessions are organised to run flexibly and
accommodate individual’s needs
Sessions facilitated by a dedicated experienced coach
Optional follow up calls are available
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Session 1
• Neurophysiology of stress and associated symptoms.
• Contributing factors
• Cycle of stress (body, thoughts, feelings, behaviour)
• The relationship between demands and resources
• Wheel of Resilience
• Establishing a personal rating scale
• Relaxation as the first way of controlling physiology
Session 2
• Identifying personal stress cycle.
• Pressure mapping
• Control, choice and consequences
• Establishing SMART goals
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Session 3
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The role of thinking in effecting arousal levels
Understanding categories of distorted thinking
Identifying personal triggering thoughts
Develop soothing thoughts as antidote
Gratitude
Use personal scale to measure effectiveness
Session 4
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Lifestyle choices
Stress and diet
Exercise
Leisure, fun and learning
Acts of kindness
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Session 5
• Wheel of Resilience
• Resilience rating questionnaire
• Identify strengths and areas to develop
• Exploring networks and support
• Preparing for challenges
Session 6
• Review of Resilience and warning signs
• Develop personal Relapse Prevention Plan
• Reminder of resources and support
• Feedback
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‘Healthy workplaces benefit everyone- not just people who experience
mental health conditions- and they are good for business…..Investing in the
well being of staff is therefore an economic issue for business.’
Working our way to better mental health: A framework for action. Health, Work and Wellbeing Report- Dame Carol Black
Fitforlife.tel provides:
• Part of an overall strategy to improve employees’ mental wellbeing
• Significant return on investment through improved staff presenteeism and
performance
• A practical solution to supporting staff absent with stress back to work
• A proactive approach to building resilience and adapting to change
• Part of a staff benefits package
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Highly recommend to line managers not only to manage their own
stress levels but to increase awareness and improve people
management skills!
Jo Cox. HR Manager Furmanite
• Offers teams a proactive approach to building resilience and
adapting to change
• Can be used as part of an absence management strategy
• Provides staff with skills to manage demands at work
• Trains managers to strengthen their own resilience and improve
performance
• Provides a confidential service for senior managers
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Reported positive behaviour and lifestyle changes
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"Evaluations show that well-being and resilience have increased
significantly amongst those who attended the Fit For Life course." Fit for
Life Programme evaluation, London Fire Brigade
• 90% are relating to others better
• 60% have improved sleeping patterns
• 90% have improved diet (including drinking, smoking)
• 80% have increased the amount of exercise
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Perceived Stress Scale
Areas of significant improvement :
• questions referring to feeling nervous or stressed
• questions referring specifically to control
Workplace stress scale questionnaire
Areas of significant improvement :
• conditions at work
• ability to express opinions to superiors
• job pressures interfering with personal life
• recognition of good performance
• ability to utilise skills and talents
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• Take the opportunity to experience how the fitforlife.tel
programme could be of benefit to your managers and
employees, with a special discounted package.
• This package enables you to pilot the programme with
10 individuals at a substantial discount. We will then
work with you to evaluate its effectiveness and so help
build a solid business case.
There is no obligation to continue with the programme
after the pilots have completed.
• The pilot package includes:
10 programmes
Evaluation
Final report
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• Individuals have increased resilience skill sets and coping
strategies
• Helps identify and refer individuals that need more support
• Contributes to managing stress related absence effectively
• Supports managers personally and enables them transfer the
learning to the workplace
• Equips teams to adapt during times of change, pressure and
demand
Our work is quoted as an example of best practice in Dame Carol Black's
report ‘Working our way to better mental health: A framework for action'
Pages 30 & 36
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My coach was fantastic I never ever imagined being able to discuss issues with
somebody over the phone and gain so much knowledge and understanding, she
made me feel totally at ease and comfortable throughout the entire programme.
KT. Business Support Manager. Barrow
I thought I was really happy, but now I feel even better, I am eating better, and
thinking about things, taking a bit more time over things. London Fire Fighter
I found the material straightforward to follow and it was easy to go back to and
recall what we'd covered in the session. There appeared to be just the right amount
of material for an hour's session, although I suspect that was also down to the skill
of my coach. It was pitched very well for me and I now feel I have a manual for life
which I will go back to time and time again. SN. Oxford
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