Transcript HLC Conference Presentation

San Juan College
Learning Outcomes Assessment
Higher Learning Commission
117th Annual Conference
Chicago, Illinois
April 2, 2012
2008-2009
SSLO Committee
Formulation and Initial
Training
SJC Board of Trustees
presentation
NMHED Summit
presentation
NMWTASAP SSLO
presentation
Marilee Bresciani’s
Training Session
2010-11
SSLO implementation
becomes part of Student
Services Departmental
Chairs’ annual
performance evaluations
NMASAP SSLO
presentation
SJC Board of Trustees
presentation
Campus-wide poster
session
2009-2010
Student Services
Departmental Chairs
implement SSLO’s in their
departments
NMHEAR SSLO
presentation
Move To Meaningful
SJC Student Services programs and
services are designed and managed
with specific student learning
outcomes in mind.
While continuing to provide superior
customer service, our culture is
shifting so that all staff view
themselves as educators
A faculty member learning how to use
an online grade book
A staff member at a security training
A student learning how to register for
classes online
An administrative assistant attending
a purchase requisition training
A VP learning how to set up a FB page
In this expanded definition, everyone is a learner.
“Learning” refers to knowledge,
skills, attitudes and personal
development attained through
experiences while at college.
We can only truly say that
learning happens if it was
documented.
Our shared outcomes (broad
goals) were developed over a 6-9
month period
Input came from Student
Services, Learning, and
Technology personnel
Final outcomes were selected
through a facilitated
brainstorming process
Our broad learning outcomes are:
Career Readiness
Communication and Leadership
Goal Orientation
Problem Solving
Social and Personal Development
These are collectively known as SSLO’s.
Student Services Learning Outcomes
CR
CL
GO
PS
SPD
Career
Readiness
Communication
and Leadership
Goal
Orientation
Problem
Solving
Social and
Personal
Development
Students will display appropriate appearance, diplomacy, and skills needed to be
marketable in the current workforce.
Students will exhibit the ability to effectively and constructively communicate in written,
verbal and electronic exchanges with others. Students will also exhibit the ability to inspire,
to organize and guide others in a diplomatic fashion in the capacity as leader.
Students will demonstrate the ability to self assess, prioritize and comprise realistic
agendas for academic, personal and professional progression. Students will also effectively
identify and utilize appropriate resources.
Students will demonstrate the ability to recognize problems, assess challenges, and
determine a course of action to navigate around obstacles pertaining to their college
education and life experiences
Students will demonstrate a constructive attitude toward education, apply time
management and interpersonal skills, and use self advocacy, in order to practice social
responsibility, value diversity, and apply global perspectives.
http://www.sanjuancollege.edu/sslo
Assessment is:
The ongoing process of
establishing clear, measurable
expected outcomes of student
learning.
Systematically gathering,
analyzing, and interpreting
evidence to determine how well
performance matches those
expectations:
Using the resulting information to
understand and improve student
learning, which includes the
knowledge, skills, attitudes, and
personal development attained
through experiences while at San
Juan College.
Plan
Do
Act
Study
Department Mission
Links to College Strategic Plan
Common Learning Outcomes
Specific Departmental Outcomes
Implementation Plan
Assessment Tool(s)
Results
Decisions and Recommendations
Reassessment Plan
Student Services Learning Outcomes
4-6 Year Assessment Plan for Goal Orientation
Department Name:
Date written:
Departmental mission:
Strategic Plan links:
SSLO
Summative
Outcomes
Formative
Outcomes
Written By:
Updated on:
SS Strategic Initiatives links:
Department links:
Goal Orientation: Students will demonstrate the ability to self assess, prioritize and comprise
realistic agendas for academic, personal and professional progression. Students will also
effectively identify and utilize appropriate resources.
F1.
F2.
F3.
S1.
S2.
S3.
Implementation Plan (attach
implementation worksheet):
a. Summarize your plan.
b. Summarize overcoming
challenges
Measurement tool for each
outcome:
a. Include criteria for each outcome
b. Add limitations, if necessary
Results:
a. Summarize the results for each
outcome
b. Summarize the process used to
validate the results
(triangulation)
Decisions and recommendations:
a. Summarize for each outcome
b. Identify groups who made
decisions
c. Identify those responsible for
implementing changes
How will you reassess and when?
a. Summarize suggestions for
improving the assessment
process
b. Identify which outcomes will be
assessed again, and when
a.
b.
a.
b.
a.
b.
a.
b.
c.
a.
b.
Each department created a 4-6
year assessment plan related to
one of the SSLO’s
The plans include 2-3 Summative
Outcomes and 2-3 Formative
Outcomes specific to the activity
that they are assessing
What are learning outcomes?
Specific statements derived from
the goals or objectives of a
program/unit/service/process
They state what you want the end
result of your efforts to be in terms
of student learning
Learning outcomes can include:
Cognitive/mental skills
(Knowledge)
Psychomotor - manual or physical
skills (Skills)
Affective outcomes (sensitivity,
awareness, personal discipline,
leadership)
Must be observable, meaningful,
and manageable
It is helpful to focus on an area of
learning that is challenging for
students
We developed a template for
writing outcomes which asks:
What do we want students to
know?
Why do we want students to know
this?
How will we know if they know it?
San Juan College SSLO Assessment Committee
Template for Writing Outcomes
At the conclusion of __________________________________________________,
List the opportunity for learning (may be part of instruction or upon completion, depending on if
formative or summative) You may change the first part of the sentence if it better fits your
needs. See example #2 below. “the when”
________________________________________________________________________List the
population that you are assessing (students, participants, “the who”.
will be able to _________________________________________________________
Be sure to use good verbs and list what they will be able to do. “the what”
as measured by _________________________Need something here that is “do able”
List the assessment tool or tools to be used. “How will you know?”
Examples:
1. At the conclusion of the GED registration process, GED candidates will be able to
identify three important steps to manage their testing appointments as measured by
the Testing Center rubric. (summative)
2. After the outcomes portion of the lesson, students will be able to write two formative
outcomes, using the template, and the list of good and bad verbs. (formative)
************************************************************************
Good verbs (Blooms’ Taxonomy):
Compile
Arrange
Classify
Analyze
Identify
Operate
Design
Solve
Write
Apply
Differentiate
Calculate
Demonstrate
Formulate
Compose
Explain
Predict
Assess
Compare
Estimate
Critique
Bad verbs
Know Understand Appreciate
Learn
Good verbs are clear, observable and measurable; bad verbs are vague states of mind
©2010 San Juan College, all rights reserved
Student Services Learning Outcomes
4-6 Year Assessment Plan for Goal Orientation
Department Name: EDGE
Written By: Ferrato
Date written: March 31, 2010
Updated on: November 4, 2011
Departmental mission: To offer support services to disadvantaged students to ensure that
students maintain good academic standing, persist and graduate with a degree or certificate,
and/or transfer to a four-year institution.
Strategic Plan links:
S1 –b, c, e, f
SSLO
SS Strategic Initiatives links:
SS3
Department links:
EP3 & EP4
Goal Orientation: Students will demonstrate the ability to self assess, prioritize and
comprise realistic agendas for academic, personal and professional progression.
Students will also effectively identify and utilize appropriate resources.
F1. After completing orientation, students will be
able to locate program information on the
EDGE Community Site on ANGEL as
measured by on-line survey.
Summative
Outcomes
F2. After completing orientation, students will be
able to log onto the EDGE Community Site on
ANGEL as measured by comparing EDGE
roster to ANGEL log-on reports.
Formative
Outcomes
F3. After completing orientation, students will be
able to correspond with EDGE staff and
students on the EDGE Community Site on
ANGEL as measured by ANGEL
communication report.
S1. Students will demonstrate that they can access the EDGE Community Site on
ANGEL for program information and communication as measured by activity
logs, email, and discussion records in ANGEL at the end of the first semester in
the program.
Rubric
Case Study or Scenario
Observation
Document Analysis
Line Voting
Clickers
Poll Everywhere
Surveys
Many others
 Advising
and
Counseling
 Financial Aid
 Career Services
 EDGE
 Talent Search
 Environmental
Health
 Enrollment
Management
 Public Safety
 Native American
Center
 Student Activities
 Testing Center

Career Services
•
Teaching students how to dress appropriately for job interviews
•
Teaching students how to use the Career Services job placement website
to search independently for employment

Advising and Counseling and Enrollment Services
•
Teaching students how to use the Program Evaluation tool on WebAdvisor

EDGE
•
Teaching students to access program information on the EDGE Community
Site on ANGEL
January
Director of
Quality
Improvemen
t
and Career
Services
April
Higher Learning
Conference
Chicago
SSLO
presentation
February
NMHEAR
Conference
SSLO
presentation
February
CSLO/SSLO
Crosswalk document
created to link
campus learning
outcomes
March
SSLO
training
session
July
SSLO
Planning
Committee
SSLO
Assessment
Plan
Workshops
April-May
San Juan College is
coauthoring two chapters in
Marilee Bresciani’s
forthcoming book on
assessing student learning
June
SSLO
Planning
Committee
SSLO
Assessment
Plan
Workshop
August
Data
collection
kick-off
February
Campus-wide
poster session
Aug-Oct
Data Collection
Nov-Dec
Data Review
and SSLO revision
http://www.sanjuancollege.edu/sslo