Transcript Slide 1

Welcome to ‘Working
together to Deliver more’
ODI’s London regional event hosted by
Inclusion London
Making today as useful
and accessible as
possible
Tracey Lazard: Chair
‘Key Aims of the day’
•
gain a shared understanding of our unique
characteristics, the value they bring & how we
can demonstrate this to commissioners.
• explore & discuss commissioning opportunities
created by the Care Bill and Making It Real
• find out about the Governments engagement
plans with DPULOs and disabled people
• explore the benefits of regional partnership
working to enable stronger outcomes for
disabled people in London.
Agenda:
4 main parts to the day that reflect key aims:
•
Session 1: Looking at our USP and what value
this brings to the work we do.
• Session 2: Exploring latest commissioning
opportunities, issues & challenges.
• Session 3: Working collaboratively to deliver
more – Government’s plans for engagement with
disabled people.
• Session 4: What do we want from a London
regional forum?
Session 1.
Why DPULOs are better and
how we can we prove it?
Tough times....
Increase in need, less money, increasing
competition.
Demonstrating the value DPULO bring is essential
for survival.
Where does our value come from?
Why are we better?
Our USP : 5 unique characteristics
1.Expertise of lived experience.
2.Peer support.
3. Accessible.
4.Holistic approach – meeting the needs of the whole
person.
5.Local knowledge, accountability and a voice in the
wider community.
Table discussion:
• Do these 5 USP characteristics apply to your organisations?
Are there any missing?
• What specific and real benefits do these USP characteristics
bring to your service users and wider community?
• What evidence do you have to back this up? What’s
missing?
• How can you better sell your USP?
• How can you build these characteristics into your work?
Now feedback – please share with wider group
one point from each question.
Session 2:
Exploring commissioning
opportunities, issues & challenges.
TLAP, Making It Real & Care Bill
Think Local Act Personal
Developing the market and Making it Real
Shahana Ramsden
ODI DPULO Events
Date 2014
Introduction
• What is Think Local Act Personal?
• Setting the scene – commissioning and
market development
• What is Making it Real
• How DPULOs can get involved?
About Think Local Act Personal
(TLAP)
• TLAP was established in 2011
• It is a Partnership of 35 national organisations
and associations committed to personalisation
and community based support
• The Partnership spans central and local
government, the provider sector, improvement
agencies and people with care and support
needs, carers and family members
• TLAP work programme is coproduced with the
National Coproduction Advisory Group
Some helpful statistics….
1.6 million employers in social care
22,000 registered organisations
Worth 24 billion pounds in value
Increase in self funders – 85% self funders in Surrey
Key message – less money in Local Authorities but
consumer led market is growing
The National Market Development
Forum (NMDF)
NMDF is a national forum made up of commissioners,
providers and people who use services. The NMDF
states that:
 The social care market is large, important and
growing!
 Choice and control is of little value if there is not a
wider range of local, quality, personalised services to
choose
 Personalisation requires different ways of working
from commissioners…
 When people manage their own budgets this can lead
to significant changes in diversity and flexibility of
supply
So, the vision is strong and shared…
•
•
•
•
Real choice of support approach & provider
The advocacy needed to open choice to all
Light touch, creative & empowering processes
Citizens involved in commissioning decisions,
not just decisions about their own care
• Development of non-service approaches and
of services which enhance informal networks
• Info on outcomes gathered & fed back in
… but the reality?
• Same narrow range of approaches & providers
• Advocacy & brokerage scarce: the most
vulnerable remain least able to express choices
• More bureaucracy, more gatekeeping
• Price-only procurement, including below-cost
• Across the board, no-choice resource cuts
• Little evidence of new commissioning culture
The National Market Development
Forum says…
The only way this will come
about is through
commissioners, providers
and people using services
(including their
organisations), working
together towards shared
solutions
Commissioning for
outcomes is part
of the solution –
but this is not
common place
and many
relationships
remain adversarial
So what do we do?
• The duties in the Bill will help
• Invest in citizen voice and brokerage
• Balance focus on demand (through personal
budgets), with focus on supply
• Make good on “no more per-hour purchasing”
• Build on work to develop market facilitation and
collaborative commissioning
• Embed co-production: Make it Real!
Making it Real
A set of 26 “I” statements
developed by people who
use services, carers and
citizens supporting
organisations to move
towards more
personalised and
community based support
Making it Real
-Will help to mark
progress towards
personalised, community–
based support
-Developed by TLAP, led
by the Co-Production
Advisory Group
-Making it Real is a
“Journey, not just a
destination.
Making it Real – what’s in it for
us?
A voluntary movement for
change – not directive but
inspirational
Co-production – the quality
of the conversation is
important
Acknowledge gaps and
find solutions
Connections and learning
across the UK
How can DPULOs get involved?
1. Sign up/ register with Making it Real and
develop your own action plan
2. Collaborate with your local authority or
local providers to ensure MIR fully
includes the DPULO perspective
3. Comment on local action plans if they do
not deliver the commitments included in
the action plan
Making it Real kite mark
In tough times we
need something
to aspire to….
Discussion
Q. What have you heard
that is useful?
Q. How could you apply
this in your local area–
what opportunities are
there?
Q. What more could ODI,
TLAP and others do to
assist you in this?
Stay in touch with TLAP
Website: www.thinklocalactpersonal.org.uk
Email: [email protected]
Twitter: @TLAP1 & @samhbenn
Email: [email protected]
Twitter: @shahanaramsden
Table discussion
What are your experiences of commissioning &
tendering - good and bad?
What are the challenges and barriers you face in
commissioning and tendering?
What needs to happen to enable DPULOs to make
the most of Making It Real?
What priority messages do commissioners need to
hear?
Sam Bennett: Director of TLAP on
market development & diversification
opportunities in the Care Bill
Now feedback : 2 Key commissioning /
tendering messages from your table
discussions before lunch
Q&A
Session 3.
Working Collaboratively to
Deliver More.
‘Better Working with Disabled People – The
way forward’
Background:
•
•
•
•
Government needs expert advice on disability.
EQ 2025 Set up as a Non Departmental Public Body.
‘
Commitment
by Government to undertake a review.
Independent review recommended EQ 2025 be
disbanded. Better Working with Disabled People – The
way
How Government should obtain advice for disabled people?
How Government should engage with disabled people?
‘Better Working with Disabled People – The
way forward’
Government response to consultation published
on 16 January 2014
Announced:
• Setting-up of Fulfilling Potential Advice
Service for Government to meet it’s expert
advice needs.
• A new approach to engagement through
formation of Fulfilling Potential Forum.
‘Better Working with Disabled People – The way
forward’
Fulfilling Potential Policy Advice Service:
• Contract for set up and administration of a calloff list of expert advisors.
• Expressions of interest to be invited from
individual experts –renumeration to be decided.
• Expect to be up and running by the summer
2014.
‘Better Working with Disabled People – The way
forward’
Fulfilling Potential Forum:
• Jointly chaired by Minister of State for
Disabled People and Minister of State for
Care and Support.
• Will bring together representative organisations
and disabled people with lived experience.
• Quarterly meetings, starting 3 April 2014.
‘Better Working with Disabled People – The way
forward’
Fulfilling Potential Forum:
Invitation for London to be represented on the
Fulfilling Potential Forum, along with 8 other
English regions and other nations
‘Better Working with Disabled People – The way
forward’
Any questions or comments?
Session 4:
Working collaboratively to
deliver more:
what do we want from a
London regional forum?
Table discussion:
• What are the local challenges of operating
in London ?
• What are the opportunities a London
regional forum could bring?
• What would it do? Who would it influence?
• How would it work? What would we need
to make it happen?
Now feedback – key messages from
each table
Key messages and actions from today
Thank you very much for
coming.
Don’t forget to fill in your
evaluation form.
Inclusion London : www.inclusionlondon.co.uk