Transcript Leadership Coaching - Financial Management Institute

LEADERSHIP COACHING:
Are You Maximizing Potential?
December 2007
Confidential and Proprietary
Human Capital Lifecycle
Attract &
Assess
Develop
Engage &
Align
Transition
Scope of Services
• Talent
Attraction
Planning
• Competency
Modeling
• Individual
Assessment
• Team
Assessment
• Organizational
Assessment
• Coaching
• Leadership
Development
• Team
Development
• Professional
Skill
Development
• Succession
Management
• Employee
Engagement &
Retention
• Employment
Branding
• Career
Management
• Strategy
Implementation
• Change
Management
• Performance
Management
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• Outplacement
• Career Decision
• Organizational
Transition
Planning
• Organizational
Transition
Implementation
• Redeployment
Today’s Outline
 Why Leadership matters
 Coaching defined
 The Benefits of Leadership Coaching
 Getting a ROI
 What’s your batting average and how to
improve it!
 Next Generation Coaching
 Comments / Questions
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Leadership Matters!
Today’s realities demand:
– Larger and more global organizations
– Changing global economy
– Leaner organizational structures
– More dynamic labor markets
– Increased importance of human capital
– Enhanced leader pipeline to offset
demographic trends
– Growing leadership capacity
– Strong leaders
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Organizations with
top-tier leadership have:
 a 9.6% higher total
shareholder return
over 3 years than the
average organization
 significantly higher
financial value relative
to peers (market
capitalization)
Ref: Corporate Leadership Council
Succession Management Survey
Coaching Definition
 Coach: From the middle english expression
“coche”: A secure means of conveyance from
one location to another
 Products of Coaching: Self generating, self
correcting, long term excellent performance.
(Flaherty: Evoking Excellence in Others
1999)
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What distinguishes coaching…
 From:
– Mentoring
– Teaching or Consulting
– Counseling or Therapy
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Why a Strategic OD Investment ?
 Connected to your business strategy
 Addresses retention
 Learning insurance for Skill development
 Increasing your organization’s existing leadership
capacity.
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Leadership Coaching
Benefits to your Organization:
Leaders benefit at every level:
 Improved bottom-line results
 Emerging Leaders or High Value
Talent – helping them prepare
for the leadership role.
 Effective successions
 Valued leaders retained
 Improved morale
 Increased productivity
 Enhanced leadership
accountability at all levels
Increasing overall leadership
capacity
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 Developing or Mid-Level Leaders –
helping them meet challenges in
their current leadership positions.
 Strategic or Executive Leaders –
helping them successfully deal
with significant organizational
challenges.
The ROI of Coaching
 Tangible Benefits…

The Manchester (now Right) study attempted to quantify
the benefits received by a sample of 100 senior business
executives.
– Leadership Coaching delivers a ROI of 5.7 times the cost.
– 70% estimated the value at $100,000 or more.

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The effectiveness of training programs is also greatly
augmented by adding a coaching component to them.
Tangible Benefits
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Coaching Augments Training
Limited results
Coaching delivers
increasing,
sustainable results
Crane, Kavanagh, Rackham
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Why 40% of Newly Promoted Leaders Fail Within 18
Months
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
82%
Fail to build partnerships and
teamwork with subordinates and peers

58%
Confused or unclear about what is
expected of them

50%
Lack of required internal political
savvy

47%
Unable to achieve their two or three
most important objectives

28%
Take too long to learn their jobs

25%
Lack of balance between work and
personal lives
Coaching’s Levels of Learning…
Incremental Improvement - new
skills, practices, doing things better

Re-shaping Patterns of Thinking revising frames of reference, how one
sees the world, and assumptions
about the way things work

Transformation – a fundamental shift
in how one sees oneself
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New Year’s Resolutions
 What’s your batting average…?
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New Year’s Resolutions
Increasing the Odds
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
Clearly identify what success looks like.

Define some ways to measure progress and ultimate
success.

Publicly declare and invite others to persistently keep you
accountable

Enlist supporters in areas of life where it shows up.

Define and then seek winning conditions

Identify potential barriers and develop strategies to
overcome.

Learn from success and set backs equally.

If all else fails…
Next Generation Coaching
Coaching that:
– supports the achievement of business outcomes
– augments the leadership capacity required to drive business
results
– enables systemic change
– is sufficiently process driven to be repeatable
– is measurable
– is accountable for a positive ROI
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Other Questions or
Thoughts?
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