Transcript Document
First Screen
• In 1929, we were introduced to the “First Screen” o Still today, Television advertising is a tremendously effective way to market
Second Screen
• In 1992 the world was introduced to the “browser” featuring 26 live web pages. • Second Screen was born.
• This has been the fastest growing and in most cases, most cost effective form of marketing for businesses ... until now ...
Third Screen
• 2008 saw the evolution of the “Third Screen” • Immediately, 87% of American homes had at least one mobile web capable device in them including: o Mobile phones, iPads, iPods, Nintendo DS, Mini Notebooks, etc
Always on, always available and available everywhere, mobile provides a means for brands to newly engage with their consumers in a way which not only builds brand equity but also refreshes their relationship with their customers.
With a new screen brings new ways to market
Mobile Marketing Techniques
• SMS Text Message Marketing • Mobile Applications • Mobile Gaming • Mobile Web Sites • Bluetooth Proximity and Wifi • Mobile Video • Mobile Search • Location Based Services • QR/2D Barcodes • 3D/Augmented Reality
Mobile Marketing is for your 20 percenters (the 20% of your customers that spend 80% of the money) • Mobile is an OPT IN ONLY channel o o o Subscriber based opt in database marketing Best practices provided by mobile marketing association (mmaglobal.com) (Governed by the FCC)
SMS is the workhorse of mobile marketing
Text Message Marketing Meathods
• Text to Vote • Text to Win • Text to Screen • Mobile Alerts • Reminders • URL/Link Delivery • Application Download • Mobile Coupons • Mobile Donation • Mobile Business Cards
QR Codes
• Every business has the ability to use a QR Code in some fashion QR Codes can send customer to: • Mobile landing page • Video • Your social media sites • Map to your business • Exclusive coupons, discounts, or giveaways • Customer feedback form or email
Is your business mobile friendly?
• Can your consumers connect with you anytime anywhere?
• By 2013, more people will access the internet via a mobile device than through a PC (Forrester Research) • Today,1 in 7 Google searches originate from a mobile device o Google estimates 1 in 4 searches will originate from a mobile device in 2012 • 43% of Americans own a smart phone o (82.5 million users)
Mobile Breakthroughs
• SMS Text Message Marketing • Mobile Applications • Mobile Gaming • Mobile Web Sites • Bluetooth Proximity and Wifi • Mobile Video • Mobile Search • Location Based Services • QR/2D Barcodes • 3D/Augmented Reality (It’s here!) • Two way communication
Integration
• Text to Vote • Text to Win • Text to Screen • Mobile Alerts • Reminders • URL/Link Delivery • Application Download • Mobile Coupons • Mobile Donation • Mobile Business Cards • Mobile Premium Billing/PSMS • Secure SMS
SMS is the workhorse of mobile marketing
Sports
• Text for seat upgrades • Text food orders (premium seats) • Text game updates/lineups • Text customer relations (emergencies) • Team promotion reminders • URL/Link Delivery to game preview/coverage articles • Mobile alerts
• Mobile marketing is a very powerful tool for sports teams and organizations. It allows them to engage and interact, on a personal level, with their customers (fans), both at the stadium and throughout the season • Mobile marketing is a communications medium ideal for the sports fan demographic - young, educated and tech savvy
Case Study
• Chicago Bulls o A mobile marketing campaign enabled Bulls fans to receive o o self-driven updates, scores and player stats on their mobile phones Live scores originate from the NBA’s dynamic game feed and are sent via SMS messages to fans who text ‘SCORE’ to BULLS Fans who are interested in real-time statistics for a particular player can receive a live stat update by texting the player’s last name to BULLS
Case Study
• Results o In a short amount of time, the campaign attracted 4,000 unique users, as fans have taken up the opportunity to stay connected to the team
Case Study
• Pittsburgh Penguins o The Penguins are active in the mobile space and have a free mobile app service for the iPhone, Blackberry and o o Android devices The Penguins have been steadily growing a mobile “Pens Mobile Club” database for the last five years The database now has over 94,000 opted-in fans, who have opted in by texting ‘PENS’ to a short code
Case Study
• Results o When signed up, fans receive communications directly from the Penguins, including commercial offers and team news o o The Penguins utilize their own content and create engaging messages, which they deliver using Web-based, self-serve platform. These messages keep their fans engaged and the team top of mind The Penguins ran a text-to-win contest in which a mobile communication was sent to the entire consumer database, that asked fans to reply “FAN” for a chance to win two tickets to the team’s final regular-season game, as well as an autographed helmet.
The contest generated 55,196 unique entries 59% of it’s mobile database
Your pitch and pricing here
• A = $ • B = $ • C = $ • D = $