Transcript Document

Maximizing Disability
Inclusion in Your
Program
Ray Riordan
Paula Sotnik
Chad Gobert
November 27th, 2012
www.serviceandinclusion.org
Toll-free hotline: 888-491-0326 (voice/TTY)
National Partnerships
Overview of the Day – The Morning
Identify Strengths and Needs
Using the inclusion indicators to begin to assess your
program’s inclusion
Determine Priority Areas
Using the inclusion indicators to identify priorities to address
Create a Plan
Using a logic model to create a plan that addresses your
priority areas
Overview of the Day – The Afternoon
Partnering to Work Toward Inclusion
Building mutually beneficial partnerships that help your
program become more inclusive
Identifying Key Resources
Maximizing resources available to support and assist your
inclusion efforts
Preparing to Implement Your Plan
Looking at plans for inclusion efforts holistically
Checking Your Progress
Creating a plan to work together as you implement your plan
to measure and document progress
What are Your Burning Questions
about Measuring Inclusion?
How do you go from
wanting to be more
inclusive to actually being
more inclusive?
And how do you quantify your efforts?
“I have an inclusive
program, and I can prove it!”
Write examples of “indicators” you would look
for in each of the areas listed.
•Have we come to a common idea of what
“inclusion” means?
•What would you look for as “indicators” of an
inclusive program?
The view- From 50,000 feet
You are here.
The Larger Context
•
Evidence-based programming is an
imperative in today’s public and private
sectors
•
National service programs must develop
performance management systems that
allow them to gather data that
demonstrate measureable results; and
that allow them to tell their stories
CNCS Strategic Plan 2011-2015
• Consistent with the ‘evidence-based’
approach to programming
• Identifies Strategic Goals and Priorities
• Identifies performance measures or
indicators that will allow CNCS to gather
data, demonstrate results and tell the
national service story
CNCS Strategic Plan 2011-2015
Goal 2– Strengthen national service so
participants engaged in CNCSsupported program consistently find
satisfaction, meaning and opportunity
• Objective 1 - Make CNCS supported
national service opportunities
accessible and attractive to
Americans of ALL backgrounds
Commitment to Inclusion
Goal 2 reiterates the Agency’s mission -Provide Opportunities for ALL Americans to
engage in service to their communities – and
reinforces its commitment to inclusion
How will we know that we are making
progress toward our goals?
Performance Measurement Indicators –
specifically as it relates to the inclusion of
Persons with Disabilities
Filling Your Toolbox with the
Right Tools for the Job
• Identify Strengths and
Needs and Determine
Priority Areas
• Tool: Inclusion Indicators
• Create a Plan
• Tool: Logic Model
• Implement Your Plan
• Tool: Implementing Your Plan
Template
• Checking Your Progress
• Tool: Assessing the Partnership
Process Worksheet
Measuring Continuous Improvements
Toward Inclusion
Measuring Continuous Improvements
Toward Inclusion
Measuring Continuous Improvements
Toward Inclusion
Measuring Continuous Improvements
Toward Inclusion
Performance Measurement
Indicators for Disability Inclusion
• What are your goals/desired outcomes for
disability inclusion?
• How would you know if/when you are
making progress toward your goals?
• Can you tell how much progress you are
making at any given point in time?
• What do you do (i.e. activities, strategies)
to make your program inclusive, attractive,
accessible?
Introducing a tool
“Indicators of an Inclusive Service and
Volunteer Organization”
•Provides a framework to identify and
establish elements that are essential to a
comprehensively inclusive
organization/program.
•Can be used by an organization/program to
plan, develop, enhance, measure and
demonstrate practices that engage and
support members and volunteers with
disabilities.
History of the Inclusion Indicators
This tool was developed using:
•AmeriCorps: New Program Start-Up Guide*
•NSIP’s Accessibility Checklist*
•Systems Thinking ~ a Comprehensive
Approach to Disability Inclusion in National
Service and Volunteerism - Building the Model
from NSIP’s 2009 Leadership Institute*
•Arizona’s inclusion standards
•USAID’s checklist*
Identify Strengths and Needs
Quality Indicators
• Help you identify strengths so you
can tell the story of your inclusion
efforts
• Help you identify areas for
improvement so you can target
your improvement efforts
Identify Strengths and Needs
Inclusion Indicators
Overall structure:
– Divided into six sections
– Each section has a list of indicators
– Legal requirements are in bold
– For each indicator, mark to what extent
you are currently meeting the indicator
– Each section asks you to identify three
strengths and three areas where you’d
like to improve
Identify Strengths and Needs
Inclusion Indicators
These inclusion indicators are still
draft.
• Your feedback and input will help us
to develop the final product
• Today and as we move forward,
please let us know what you think!
o Comments gathered today
o Feedback from your brainstorm earlier
o Call or email NSIP after the session to
share your continuing comments
Identify Strengths and Needs
Please Sign Up for the Area
You’re Interested In!
1. Members and Volunteers
2. Leadership and Staff
3. Policies and Procedures
4. Program Monitoring and Evaluation
5. Community Partners
6. Administration and Finance
Identify Strengths and Needs
Using the Quality Indicators
1. Individually, use the measures to
assess your program.
2. As a small group, discuss the
measures with your table
– Discuss your findings about your own
programs.
– What areas for improvement do you have
in common?
– How might you change/add to the
measures in your section?
Determine Priority Areas
What will you work on
together to address today?
As a small group,
•Please identify a measure or cluster
of measures you’d like to work together
to address today.
•You will create a plan for how your
programs can address these measures
using the partners, resources and tools
available to you.
Through Logic!
Create a Plan
Program planning
Need
Inputs
Activities
Intended results
Outputs
Intermediate
Outcomes
End
Outcomes
What Tools Can You Use to
Prove Intended Results?
Measurement tools:
Survey
Focus Group
Logs
Attendance sheets/evaluations
Activity forms
Direct observation
And many more…
Example: I want to be healthier so
I can play with my kids
Create a Plan
Program planning
Need
Intended results
Outputs
Intermediate
Outcomes
Inputs
Activities
2nd
5th
4th
3rd
6th
I cannot
play with
my kids, so I
need to lose
40lbs.
-Gym
membership
-an “App” on
my phone that
helps me
count calories.
-Walk around
the track
every day
after work
-Eat healthier
meals.
Decrease my
weight on a
weekly basis
by 2lbs.
By the end
of the third
week, I can
jog around
the track in
2 minutes.
End
Outcomes
1st
After 5
months, my
cholesterol is
down and my
doctor has
taken me off
medication.
W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from:
http://www.compact.org/wp-content/uploads/2010/03/LogicModelGuidepdf1.pdf
Create a Plan
When Developing a
Plan…
1. Involve partners in the process.
2. Start the plan where it makes sense.
3. Keep it simple. Keep it brief.
4. Look at what will actually occur.
5. Be ready to modify.
Create a Plan
Your Indicator Strengths
Program planning
Need
Inputs
Activities
Intended results
Outputs
Intermediate
Outcomes
How would you use this model help
you demonstrate your strengths in
inclusion?
End
Outcomes
Apply this Model to “Areas
for Improvement”
As a group, take the indicator(s) you
identified for improvement and create a
plan that outlines:
1.What inclusive efforts you would like
to improve on, and
2.How you will measure that
improvement in inclusion.
What is a team;
what is collaboration;
what is a partnership?
“Unnatural act between
unconsenting adults”
Minkle, M., Community organizing and community building for health
1. The best team I ever served on was/is…
2. It was/is great because…
1. My worse team experience was/is…
2. It was/is “not so hot” because…
Partnerships ~ a sample
…Because of team partnerships, we have successfully enrolled two
members with ID in a health-related AmeriCorps program…we
work together to establish this particular program as a model of
successful inclusion practices.
…Bring national service and disability orgs together, have concrete
conversations to talk about how to make it possible for pwds to
volunteer around the state.
…Connections made between programs & community organizations
serving those with disabilities…products have been developed
over the last year.
…Creation of the Better Communities Include Everyone Recognition
Program.
more….
…Development of Fall Service Day grant competition
to ensure service projects are inclusive and
increased ability to promote and recruit
reasonable accommodations.
…Creating our strategic plan and some of the inroads with voc rehab services.
…Regional trainings between disability opry's and
AmeriCorps.
…Partner with 15 disability organizations to share
outreach events.
Partnering – a recipe for success
1. Identifying the right partners
• What are we trying to accomplish?
• What types of partners/organizations can help us
to achieve our goal?
• What do we want in a partner?
• What do we NOT want in a partner?
• What resources do we need? What resources can
we provide?
• Do we need a partner or a short term
collaborator?
Partnering – a recipe for success
2. Be clear on the what’s and the how’s
of partnering
•Break down the silos, and do it again
•Create a strategic plan
•Identify a common vision, goal(s), objectives and
action workplan (who, what, how, where)
•Implement a communication guidelines and a plan;
be consistent
•Discuss (frequently) benefits to all partners
•Celebrate and recognize
Partnering – a recipe for success
3. Assess the partnering process
• Do all the partners understand and agree with
the goals, roles, responsibilities and benefits?
• Are there champions at the senior levels? Are
they committed, proud and vocal?
• Are communications open, timely, user friendly
and effective?
• Is there a clear decision-making process?
• Do partners participate consistently? Do they
participate equally in sharing, contributing
ideas and decision-making?
• Are activities implemented according to plan?
• Do partners reassess, renew and revitalize?
• Are outcomes being measured?
Create a Plan
Strategic Partnering:
Putting it all together
• How can you strategically include partners
in your plan?
• Partners are more than “inputs”!
– How can partners help you identify needs?
– How can you leverage resources to get the
inputs you need?
– How can you collaborate with partners on
activities?
– What outputs would be helpful to both you
and your partners?
– What shared outcomes can you work toward?
Create a Plan
Addressing the Gaps:
Identifying and Leveraging
Resources
• What do you need to implement your
plan?
– Products and Information
• Please see the resource list in the workbook
for national resources where you can find
helpful products and information.
– Additional resources
• What are some creative ways you can locate
and secure additional sources of funding,
services, intellectual capital and other
resources?
Implement Your Plan
Coordinating Efforts and
Maximizing Impact
As you and your partners work to
implement your plan, it’s important to:
•Clearly define each task
•Establish “due dates” or “target dates”
•Clarify who is responsible to complete
the task
•Share progress
Check Your Progress
Ensuring You’re Headed
for Measurable Outcomes
As you work with your partners to
implement your plan, it’s essential to stop
and check your progress.
•Revisit the outcomes in your plan
– Are you meeting them or progressing
toward them?
• If yes, document examples of the outcome(s)
• If no, Identify and address any barriers
Remaining Questions?
What do you still
need to know?
We’ve Only Just Begun…
How do you plan to use
what you’ve learned
“Friend” us on Facebook!
Follow us on Twitter!
Visit our website!
Facebook:
http://www.facebook.com/servic
eandinclusion
Twitter:
http://twitter.com/NSIP_Online
Website:
www.serviceandinclusion.org
Second Life:
http://maps.secondlife.com/secondlife/Health%20Commons/202/10/22
Contact
Information:
Click to edit Master
title style
National Service Inclusion Project
888.491.0326 [V/TTY]
[email protected]
www.SERVICEandINCLUSION.org
1. AmeriCorps: Building a High Quality AmeriCorps Program From Blueprint to Implementation - New Program Start-Up Guide
http://www.nationalserviceresources.org/americorps-building-highquality-americorps-program-blueprint-implementation-newprogram-start-guide
2. Building an Inclusive Development Community: A Manual on
Including People with Disabilities in International Development
Programs Organizational Self Assessment: Checklist for Inclusion
pdf.usaid.gov/pdf_docs/PNACY408.pdf
3. Systems Thinking ~ a Comprehensive Approach to Disability
Inclusion in National Service and Volunteerism - Building the
Model NSIP’s 2009 Leadership Institute
http://www.serviceandinclusion.org/ttt/node/302