Transcript VOLUNTEERS:
VOLUNTEERS: love them or lose them Gloria Capozzi, Volunteer + Marketing Manager Tamari Miller, Grief Program Director New Hope for Kids , Maitland, FL www.newhopeforkids.org VOLUNTEERS: love them or lose them Let Creativity inspire you !!! This 10 ‘x 6‘ message board is located in our sand room and created by two separate Volunteer projects. First, by our local New York Life Community Service team and now, ongoing, is maintained by artful volunteers! VOLUNTEERS: love them or lose them Let Creativity inspire you !!! VOLUNTEERS: love them or lose them ▪ ▪ ▪ ▪ Introduction of Presenters Why do people volunteer? What do Volunteers really want? Three R’s of Volunteer Management (and it’s not recruit ,retain, or review) ▪ Challenges + Successes of your program ▪ Favorite resources and inspirations ▪ Questions + Discussions VOLUNTEERS: love them or lose them ▪ Introduction of Presenters Gloria Capozzi Manager Release your inner butterfly Volunteer + Marketing VOLUNTEERS: love them or lose them ▪ Introduction of Presenters Tamari Miller Grief Program Director Balloons help to lift up spirits VOLUNTEERS: love them or lose them Why do people volunteer? VOLUNTEERS: love them or lose them Why do people volunteer? 1. 2. 3. 4. 5. 6. 7. 8. Develop new Skills Make Social connections Give back to their community Develop and grow as a person Gain a new perspective Want to feel needed Boost self esteem Serve as a form of Therapy sources: http://handsonblog.org (items 1-7) http://www.volunteerpower.com/articles/Why.asp http://www.bls.gov/news.release/pdf/volun.pdf VOLUNTEERS: love them or lose them What do Volunteers want? VOLUNTEERS: love them or lose them What do Volunteers want? 1. 1. 2. 3. 4. 5. 6. 7. 8. 9. sources: Good working conditions A sense that they are valued An opportunity for personal growth A challenging task A chance to use their special skills Fellowship and friendship Recognition for work well done A caring and compassionate supervisor A chance to make decisions about factors that affect them Being able to be involved in an issue important to them http://cla.pointstreaksites.com/files/uploaded_documents/357/630_Why_People_Volunteer.pdf VOLUNTEERS: love them or lose them Three R’s of Volunteer Management RALLY ▪ REFRESH ▪ RECOGNIZE VOLUNTEERS: love them or lose them Three R’s of Volunteer Management RALLY What are your current tools to prepare you to RALLY? ATTITUDE IS EVERYTHING!!! FORMS + STRUCTURE STAFF INTERACTION BOARD SERVICE COMMUNICATION PATH VOLUNTEERS: love them or lose them Three R’s of Volunteer Management RALLY What are your current tools to prepare you to RALLY? ATTITUDE IS EVERYTHING!!! FORMS + STRUCTURE- Volunteer Application – is it specific enough? Call in sheet? Tracking of email follow-up, Assignment forms? checklists?, calendars? STAFF INTERACTION - Does your staff know + share their volunteer needs? Do they provide job descriptions? Do you offer forms that help? Do they show the love? BOARD SERVICE- What expertise is your organization looking for? Sectors needed in the community? How do you introduce/vet them? Is there a corporate culture of development? VOLUNTEERS: love them or lose them Three R’s of Volunteer Management REFRESH What steps do you take to REFRESH your Volunteers? TRAININGS STAFF INTERACTION BOARD SERVICE COMMUNICATION PATH VOLUNTEERS: love them or lose them Three R’s of Volunteer Management REFRESH What steps do you take to REFRESH your Volunteers? TRAININGS Modified over the years due to time constraints, flexibility STAFF INTERACTION celebrating successes …new grandmom, singing and other interests, trip, health concerns, THEY MATTER BOARD SERVICE excursions to bond our board, include them in volunteer correspondence, change a face-to-face meeting to conference call or lunch meeting COMMUNICATION PATH Reply promptly, Holiday wishes, happy mom day, birthday, cookies, support their VOLUNTEERS: love them or lose them Three R’s of Volunteer Management Whole Food REFRESH goodies + ▪ Grief Facilitator Photo booth Outings fun other freebies Brio’s Tuscan Grille Tampa Bay Bucs Game Orlando Magic Game Movies VOLUNTEERS: love them or lose them Three R’s of Volunteer Management RECOGNIZE What steps do you take to RECOGNIZE your Volunteers? VOLUNTEERS ♥ STUFF FOOD STAFF INTERACTION IN PRINT, ONLINE, IN CROWDS, ON VOLUNTEERS: love them or lose them Three R’s of Volunteer Management RECOGNIZE What steps do you take to RECOGNIZE your Volunteers? STUFF -Name Tags/T-shirts /invites/tickets/discounts FOOD - Philosophy of investment STAFF INTERACTION -Talk to them, include them IN PRINT,ONLINE, IN CROWDS, ON LOCATION –emails + photos after volunteer VOLUNTEERS: love them or lose them Three R’s of Volunteers Management RECOGNIZE Celebrations at the Center Board Meeting salute Shopping Sprees Facebook shout- outs Lunch together Cupcakes + Flowers Key positions at Fundraisers Personalized Gift Baskets VOLUNTEERS: love them or lose them Challenges + Successes of your program ▪ Blue Cards – CHALLENGES ▪ Red Cards - VOLUNTEERS: love them or lose them Favorite resources and inspirations ▪ AROUND THE CENTER/OFFICE ▪ INTERNET SOURCES + GO-TO WEBSITES ▪ UNIVERSITY-DRIVEN PROGRAMS VOLUNTEERS: love them or lose them Favorite resources and inspirations ▪ AROUND THE CENTER/ OFFICE Colorful collage created by volunteers Clean space ready to bake Girl Scouts feel excited about makeover of Birthday Closet earned Gold Award Music Program VolunteerDriven idea Frames of Thanks VOLUNTEERS: love them or lose them Favorite resources and inspirations ▪ INTERNET SOURCES United Way Job Boards – orlando jobs.com VOLUNTEERS: love them or lose them Favorite resources and inspirations INTERNET SOURCES + GO-TO Facebook.com ▪ WEBSITES VolunteerMatch.com ▪ VolunteerSpot.com ▪ Volunteersolutions.org ▪ Idealist.org ▪ christianvolunteering.org ▪ ▪ ▪ ▪ Dosomething.com Energizeinc.com Signupgenius.com Pinterest.com ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Linkedin.com Twitter.com Indeed.com HandsonNetwork.com OrientalTrading.com Positivepromotions.com Volunteer Blogs Surveymonkey.com VOLUNTEERS: love them or lose them Favorite resources and inspirations Evaluation of our volunteer program ▪ Survey of Volunteer Grief Training Programs M http://www.surveymonkey.com/s/JGLPCJ VOLUNTEERS: love them or lose them Favorite resources and inspirations UNIVERSITY-DRIVEN PROGRAMS ▪ Alternative Spring Breaks Cleaning, Painting and Landscaping, oh my! Photography library and tweets galore Harlem Shake video Outreach project for schools 500 packets prepared !!! VOLUNTEERS: love them or lose them Favorite resources and inspirations UNIVERSITY-DRIVEN PROGRAMS ▪ Learning Service Courses School of School of Social Journalism/ Work Sights + Sounds bonding over School of Nursing CornerstoneCollege of Business Admin. Case Study: Volunteeris Early m in NonChildhood Profit Education VOLUNTEERS: love them or lose them Favorite resources and inspirations Largest Employer in Central Florida Cast member is served by our program Opportunity to tell our story Celebrates funding Opportunity for potential NEW volunteers New Disney Executive now serving on our VOLUNTEERS: love them or lose them QUESTIONS + DISCUSSIONS VOLUNTEERS: love them or lose them THANK YOU!!! Now it’s your turn to fly!!!