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11.02.11 March 2015 – Hairdressing and Barbering AGENDA • • • • • • • • • • © CITY & GUILDS Update on Apprenticeship frameworks Qualification structures Key changes Evidence requirements Delivery Assessment Strategy Knowledge requirements Resources • Logbooks • Textbooks • MHD Academy • Learning Assistant Environmental sustainable working practices Values and Behaviors Trailblazer England Only – Where are we?? Update on Apprenticeship frameworks England BIS/NAS/SFA have agreed that the revised new hair and barbering qualifications will replace the current qualifications within the current SASE frameworks from the May 2015 - TBC All other requirements will remain the same, such as PLTS & ERR Wales Awaiting confirmation from Habia/Skills Active Northern Ireland Awaiting confirmation from Habia/Skills Active 4 6008 - Hairdressing & Barbering Structures 6008-01 - Level 1 NVQ Certificate in Hairdressing and Barbering aimed at Traineeships 6008-02 - Level 2 NVQ Diploma in Hairdressing 6008-03 - Level 3 NVQ Diploma in Hairdressing 6008-04 - Level 2 NVQ Diploma in Barbering 6008-05 - Level 3 NVQ Diploma in Barbering 6008- 91 - Level 1 Unit route 6008- 92 - Level 2 Unit route 6008- 93 - Level 3 Unit route Fro First registration date 31/05/2015 5 Key changes Hair classification (this is a guideline only) Type 1 – Straight Hair 1.1 Fine/Thin – Hair tends to be very soft, shiny, difficult to hold a curl, hair also tends to be oily. 1.2 Medium – Hair has lots of volume and body 1.3 Course – Hair is normally extremely straight and difficult to curl. Type 2 – Wavy Hair 2.1 Fine/Thin – Hair has a definite “S” pattern. Normally can accomplish various styles 2.2 Medium – Hair tends to be frizzy and a little resistant to styling 2.3 Coarse – Hair is also resistant to styling and normally very frizzy; tends to have thicker waves. Type 3 – Curly Hair 3.1 Loose curls – Hair tends to have a combination texture. It can be thick and full with lots of body, with a definite “S” pattern. It also tends to be frizzy 3.2 Tight curls – Also tends to have a combination texture, with a medium amount of curl. Type 4 – Very Curly Hair 4.1 Soft – Hair tends to be very fragile, tightly coiled and has a more define curly pattern 4.2 Wiry – Also very fragile and tightly coiled; however with a less defined curly pattern – has more of a “Z” pattern shape. © CITY & GUILDS Hair classifications © CITY & GUILDS 6008-01 L1 NVQ Certificate in Hairdressing & Barbering Title CHB1 Prepare for hair services and maintain work areas CHB10 Shampoo and condition hair CHB2 Contribute to the development of effective working relationships CHB5 Blow dry hair Minimum of 9 credits from Optional units AH1 Assist with relaxing services CHB3 Assist with salon reception duties CHB4 Assist with hair colouring and lightening services CHB6 Plait and twist hair using basic techniques CHB7 Assist with perming hair services CB1 Assist with shaving services CHB8 Remove hair extensions 1 1 Credit Value 3 4 Mandatory 1 1 3 4 25 40 Optional Optional Optional Optional Optional Optional Optional 1 1 1 1 1 2 2 5 4 5 4 5 5 5 50 38 48 40 48 39 48 Unit type Mandatory Mandatory Mandatory Level GLH 26 40 23 Credits 225 GLH 8 6008-02 - 601/5696/X L2 NVQ Diploma in Hairdressing CH1 CH2 CH3 CH4 CHB11 CHB12 CHB9 AH2 CH5 CH6 CH7 CHB13 CHB8 CB2 2 2 2 2 Credit Value 6 7 12 14 Mandatory Mandatory 2 2 2 5 3 8 40 26 63 Optional Optional Optional Optional Optional Optional Optional 2 2 2 2 2 2 2 9 10 5 3 6 5 12 82 93 42 30 47 48 111 Title Unit type Style and finish hair Set and dress hair Cut hair using basic technique Colour and lighten hair Shampoo, condition and treat the hair and scalp Develop and maintain effectiveness at work Advise and consult with clients Minimum of 9 credits from optional units Relax hair Perm and neutralise hair Plait and twist hair Attach hair to enhance a style Fulfil salon reception duties Remove hair extensions Cut Men’s hair using basic techniques Mandatory Mandatory Mandatory Mandatory Mandatory Level GLH 58 62 111 124 64 Credits - 561 GLH 9 6008-03 - 601/5697/1 L3 NVQ Diploma in Hairdressing Title CHB14 Provide hairdressing consultation services Unit type Mandatory 3 CH8 Creatively style and dress hair CH9 Creatively cut hair using a combination of techniques CH10 Creatively colour and lighten hair A minimum of 25 credits are required from the optional units Mandatory Mandatory Mandatory CH11 CH12 CH13 AH7 CHB15 CHB16 CHB18 CHB17 Optional Optional Optional Optional Optional Optional Optional CHB13 Hair colour correction services Provide creative hair extension services Create a variety of permed effects Provide a variety of relaxing services Develop and enhance your creative hairdressing skills Provide specialist hair and scalp treatments Contribute to the financial effectiveness of the business Contribute to the planning and implementation of promotional activities Fulfil salon reception duties CB2 Cut Men’s hair using basic techniques Level Credit Value GLH 3 3 3 8 7 14 14 68 60 121 121 4 3 3 3 4 4 3 15 8 10 9 9 12 7 137 72 88 82 63 97 55 4 10 61 Optional 2 6 47 Optional 2 12 111 Optional 68 Credits - 541 GLH 10 6008-03 - 601/5699/5 L2 NVQ Diploma in Barbering CB2 CB3 CB4 CB5 CHB11 CHB12 CHB9 AH2 CB1 CB6 CH5 CH6 CH7 CHB13 2 2 2 2 Credit Value 12 5 5 6 Mandatory Mandatory 2 2 2 5 3 8 40 26 63 Optional Optional Optional Optional Optional Optional Optional 2 2 2 2 2 2 2 9 4 14 10 5 3 6 82 39 122 93 42 31 47 Title Unit type Cut Men’s hair using basic techniques Cut facial hair to shape using basic techniques Dry and finish men’s hair Create basic outlines and detailing in hair Shampoo, condition and treat the hair and scalp Develop and maintain effectiveness at work Advise and consult with clients Minimum of 9 credits from Optional units Relax hair Assist with shaving services Colour and lighten men’s hair Perm and neutralise hair Plait and twist hair Attach hair to enhance a style Fulfil salon reception duties Mandatory Mandatory Mandatory Mandatory 53 Credits - 452 GLH Mandatory Level GLH 111 42 45 48 11 6008-04 - 601/5698/3 L3 NVQ Diploma in Barbering CB10 CB7 CB8 CHB14 Title Unit type Provide shaving services Creatively cut hair using a combination of barbering techniques Design and create a range of facial hair shapes Provide hairdressing consultation services Mandatory CHB18 Minimum of 26 credits from Optional Units Colour and lighten men’s hair Perm and neutralise hair Design and create patterns in hair Provide a variety of relaxing services Hair colour correction services Develop and enhance your creative hairdressing skills Provide specialist hair and scalp treatments Contribute to the planning and implementation of promotional activities Contribute to the financial effectiveness of the business CHB13 Fulfil salon reception duties CB6 CH5 CB9 AH7 CH11 CHB15 CHB16 CHB17 66 Credits - 538 GLH Mandatory Level 3 Credit GLH Value 11 111 Mandatory 3 3 14 7 121 60 Mandatory 3 8 68 Optional Optional Optional Optional Optional Optional Optional 2 2 4 3 4 4 4 14 10 12 9 15 9 12 122 93 96 82 137 63 97 Optional 10 61 Optional 4 3 7 55 Optional 2 6 47 12 Assessment – Practical observations Step • Assessment strategy MUST be followed • Practical observations – range, evidence and number of observations stipulated • Require candidates to demonstrate their practical skills • Hairdressing & Barbering Enhanced coloured log books for L1 L2 and L3 • Carried out in a Realistic Working Environment (RWE) • The service times are flexible, Assessors should use their professional discretion, particularly for situations where client factors would require additional time in normal commercial setting. This is to be discussed with the learner so an agreed service time is confirmed at the beginning of the service and recorded • © CITY & GUILDS Knowledge requirements Step Inferred Knowledge • Covered through observation Cross Unit Knowledge Test – Level 2 & 3 • Closed book test using short answer questions or on line evolve test. 70% pass required under closed book conditions, then topped up to100% using oral or written questioning. Mandatory Written questions • Closed book tests using short answer questions or on line evolve tests • 70% pass required under closed book conditions – no need to top up to 100% Assignments – Level 3 • CHB15 – Develop and enhance your creative hairdressing skills • CHB17 – Contribute to the planning and implementation of promotion al activities • CHB18 – Contribute to the financial effectiveness of the business © CITY & GUILDS Assessment guidance • Simulation is not acceptable for any units within this qualification Step • Witness testimony should only be used as an additional method of Assessment when minimum amount of stated • observations have been carried by an Assessor • The Assessor must hold, or be working towards, a valid assessor’s qualification based on LSIS, formally LLUK, • Learning and Development National Occupational Standards (2010) • A minimum of 30 hours CPD is required per annum – no pro rata © CITY & GUILDS • The Internal Verifier must hold, or be working towards, a valid verifier’s qualification based on LSIS, formally LLUK, Learning and Development National Occupational Standards (2010) Documentation You will need the following: Step © CITY & GUILDS Point 1: Qualification Handbook – this is your teaching syllabus, which contains the National Occupational Standards and Evidence Requirements Point 2: Assessment Guidance documentation – this is your information on how and what the learners will be assessed on and how Point 3: Question papers – includes paper based multiple choice questions for level 1, short answer questions, assignments and marking guides for each level 2 & 3 unit Point 4: Log Books – this will be the learners record of practical observations completed Point 5: on line test available for each unit information will be found in the qualification handbook. Re-cap Service times Test conditions CPD Inferred Knowledge Structures Level 3 Assignments Comparison document Hairdressing covers both Men & Women Paying clients Teaching & Learning Resources © CITY & GUILDS Logbooks Textbook MHD Academy Learning Assistant Logbooks © CITY & GUILDS Logbooks NEW FEATURES Values & Behaviours A new feature highlighting specific values and relevant to the learning in each unit. All of the behaviours are explained in greater depth in an chapter. Eco Environmental considerations are highlighted units by an icon. Text book • Units G20, G17 and G8, covering health and safety, client impressions, and product/service promotion have been integrated into the other units. • Health & Safety remains as an introductory chapter, signposted in other units. • Values & Behaviours and eco considerations are signposted throughout each unit and explained fully in an introductory chapter. • Maths & English is embedded throughout each unit and signposted within specific contextual activities. • Hair classifications/characteristics are covered in every unit. • Integration of men’s hair in cutting, styling and colouring units. • Barbering units • New Relaxing Hair unit. isbn: 9780851933276 © CITY & GUILDS NEW FEATURES Values & Behaviours A new feature highlighting specific values and relevant to the learning in each unit. All of the behaviours are explained in greater depth in an chapter. Maths & English Activities that provide an opportunity for practise their maths and English skills are icon, to show how these skills are embedded and Barbering skills. Health & Safety Health and Safety considerations are throughout each unit to show how they are of Hairdressing and Barbering. These are detail in an introductory chapter. Eco Environmental considerations are highlighted units by an icon. CITY & GUILDS MHD ACADEMY NOS UPDATES NOS UPDATES • We are updating our City & Guilds MHD Academy solution to reflect the changes to the National Occupational Standards (NOS) • Our updated City & Guilds MHD Academy offer will cover 31 Hairdressing AND Barbering units at levels 2 and 3 • New content will be added to the City & Guilds MHD Academy tutor site by the end of July 2015 • We will have a total of 15 different student licence packs, which will be available for centres to bulk buy or learners to buy on an individual (direct) basis for new academic year • A full sample unit of updated resources is available for evaluation now – see how our new resources will look…. 24 UPDATED QUALS EXISTING NEW Level 2 Diploma in Hairdressing (6008) Level 2 NVQ Diploma in Hairdressing (3008) Level 2 Diploma in Barbering (6008) Level 3 NVQ Diploma in Hairdressing (3008) Level 3 Diploma in Hairdressing (6008) Level 2 (SCQF Level 5) SVQ in Hairdressing (3009) Level 3 Diploma in Barbering (6008) Level 3 (SCQF Level 6) SVQ in Hairdressing (3009) Level 2 (SCQF Level 5) SVQ in Hairdressing (6009) Level 3 (SCQF Level 6) SVQ in Hairdressing (6009) Level 2 (SCQF Level 5) SVQ in Barbering (6009) Level 3 (SCQF Level 6) SVQ in Barbering (6009) 25 HERE’S WHAT’S NEW AND UPDATED Our Level 2 product includes the following updates: Our Level 3 product includes the following updates: • 49 NEW films • 34 NEW films • 49 NEW Step-by-Step PDF's • 34 NEW step-by-step PDF's • 16 NEW ILP's being added • 33 NEW video specific head sheets • 16 NEW Schemes of Work • Updated Glossary • 62 NEW Lesson Plans being added • 8 NEW generic documents • 62 NEW worksheets being added • 11 updated Tools and Equipment PDF's • Updates to the Glossary • 11 updated Product Definition PDF's • Updates to Functional Skills sign posting documents • 16 NEW Assessment Records • 15 NEW Individual Learning Plans • 11 unit specific tools and equipment PDF's updated • 15 NEW Scheme of works • 11 unit specific product definitions updated • 60 NEW lesson plans per unit • 8 NEW generic PDF's • 60 NEW worksheets • 5 NEW Tools and Equipment PDF's • 4 NEW unit specific tools and equipment pdf‘s • 5 NEW Product Definition PDF's • 4 NEW unit specific product definitions • 17 NEW Assessment Records • 4 NEW unit specific assessment records 26 EXAMPLE ILP 27 EXAMPLE SCHEME OF WORK 28 EXAMPLE WORKSHEETS…and answers! 29 TUTOR PACKAGE • Unlimited access to all City & Guilds MHD Academy.com and Student Support Pack hairdressing training videos via desktop, tablet and mobile from the world’s greatest hairdressers • Downloadable step-by-step and support PDFs for every tutorial to print and keep • Tutor integration including student tracking, lesson planning and alert tools to monitor student progress 30 STUDENT PACK • The Student Support Packs include resources covering every unit within the curriculum • Detailed and inspirational step-by-step videos and lectures from some of the most respected hairdressers in the world • Full range of downloadable support material • Unique My Hub tool where you will receive homework and tutor messages • Personal progress tracking tool 31 Manager, Tutor and Student Hub • The managers hub allows management of staff and access to their tutor's hub • The tutor's hub allows tutors to set up groups, add students, set homework and monitor students progress through their programme • The student hub records a learners progress through their course, to communicate with their tutors and access homework set by tutors Manager Hub Video Tutor Hub Video Student Hub video 32 BENEFITS TO CENTRES • Allows institutions to standardise their delivery of skills to that of the most influential and acclaimed figures of contemporary hairdressing which enables learners to achieve a skill set that exceeds the requirements of their qualifications • Enables institutions to foster ambitious expectations for what their learners can achieve through the high standards of the contributors skill set • Provides a cost effective solution to deliver continuity of learning across Levels 1, 2&3 33 BENEFITS FOR WORK-BASED LEARNERS AND EMPLOYERS • Allows employers and tutors to standardise their delivery. • Supplements their training time with home-based, self-directed study to develop strong foundation skills, to maintain CPD and to progress to higher level qualifications. 34 BENEFITS TO TUTORS • Assists tutors in setting high expectations regarding the level of skill attainment for summative assessment • Assists tutors in using their skills and expertise to plan and deliver exceptional differentiated lessons • Allows tutors to engage all learners in a practical environment by setting stretch and challenge extension activities through the Student Support Pack video catalogue • Allows tutors to narrow achievement gaps between different groups of learners by enabling them to set challenging individual targets and differentiated learning tasks through the home-based study interface • Provides Continuous Professional Development • Promotes equality and diversity within the classroom through contributors, actors and models of different sexes, ages, nationalities and ethnicities 35 CHECK OUT OUR WEBSITE UPDATE YOUR PREFERENCES 36 Environmental and sustainable working practices The different types of working methods that promote environmental and sustainable working practices 1. reducing waste and managing waste (recycle, reuse, safe disposal) 2. reducing energy usage (energy efficiency hairdryers, low energy lighting, utilising solar panels) 3. reducing water usage and other resources 4. preventing pollution 5. using disposable items (easy dry towels) 6. using recycled, eco friendly furniture 7. using low chemical paint 8. using organic and allergy free hair products 9. using ultra-low ammonia hair colourants 10. using environmentally friendly product packaging 11. choosing responsible domestic products (fairtrade tea and coffee) © CITY & GUILDS Values The following Key Values underpin the delivery of services in the hair and beauty sector: 1.1 a willingness to learn 1.2 the completion of services in a commercially viable time 1.3 meeting both organisational and industry standards of appearance 1.4 ensuring personal hygiene and protection meets accepted industry and organisational requirements 1.5 a flexible working attitude 1.6 a team worker 1.7 maintaining customer care 1.8 a positive attitude 1.9 personal and professional ethics 1.10 the ability to self manage 1.11 creativity skills 1.12 excellent verbal and non-verbal communication skills 1.13 the maintenance of effective, hygienic and safe working methods 1.14 adherence to workplace, suppliers or manufacturers’ instructions for the safe use of equipment, materials and product © CITY & GUILDS Behaviours The following behaviours underpin the delivery of services in the hair and barbering sector. These behaviours ensure that clients receive a positive impression of both the salon and the individual 1. meeting the salon's standards of behavior 2. greeting the client respectfully and in a friendly manner 3. communicating with the client in a way that makes them feel valued and respected 4. identifying and confirming the client's expectations 5. treating the client courteously and helpfully at all times 6. keeping the client informed and reassured 7. adapting the behavior to respond effectively to different client behavior 8. responding promptly to a client seeking assistance 9. selecting the most appropriate way of communicating with the client 10. checking with the client that you have fully understood their expectations 11. responding promptly and positively to the clients' questions and comments 12. allowing the client time to consider the response and give further explanation when appropriate 13. quickly locating information that will help the client 14. giving the client the information they need about the services or products offered by the salon 15. recognising information that the client might find complicated and checking whether they fully understand 16. explaining clearly to the clients any reasons why their needs or expectations cannot be met © CITY & GUILDS © CITY & GUILDS