Transcript Slide 1
Milton Thain
10442 Lauer Rd.
Baroda, MI. 49101
Phone: 269-471-3987
[email protected]
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Experience Briefing
Pastor Chevrolet as General Manager
Gurley Leep Dodge as Sales Manager
Richard Ford Special Training Program
Sales Manager
Parts Manager
Service Manager
Used Car Manager, early sub-prime operation, very profitable
T.O. Specialist with over 8,000 face to face closings.
Software experience in:
CRM
Desking
Leasing
Secondary Finance (sub prime)
Retail F&I
E-Logs
V800 Lead generation
Inventory control
Training and support
Office XP
Experience
Briefing Continued,..
In depth Internet Technologies background
Designing and Publishing Web Sites
Marketing tools
Associates Degree in Business
Multiple Sales Training Courses
Licensed Pilot, multi engine/land/
Owned and Operated Travel Systems Inc
Represented three custom vehicle companies traveling the Midwest
and East coast training new car dealership personnel in product
knowledge, proper product set up & demonstration, showroom
Persona, qualifying, effective sales technique and how to close.
There are many ways to make money in today’s market; however, it is
far more defined and requires more expertise than most individuals
possess and that’s good news for us.
Internet Experience
I am sure we are all aware that the internet and appropriate
soft wares will be a major part of our future, luckily about
fifteen years ago I found the Personal Computer and its
respective uses, and from then till now, I have retained my
passion for this powerful tool, beyond my abilities to build and
repair them I have continued to gain knowledge of the
internet in its potentials for marketing and general business
uses through practical applications and ongoing studies.
We have also completed several web sites for ourselves and
others, here are some examples of our work; www.circle-tranch.com, some sites are work in progress, please note the
hyperlinks on this home page that will take you to a couple of
our other examples.
I also enjoy a deep understanding of wired and wireless
networking and a fair knowledge of Office XP. I can say
without hesitation the web is the finest marketing tool ever
conceived by man and, with a few more hours of study to
become IT certified, along with my experience, I believe I
would be an asset to any business.
Sherry Designs/Discovery Vans
Regional Sales Manager
1997-2007
Developed a dealer network in Indiana and Illinois. Different territory
than 91 to 96 but, basically the same responsibilities. However,
custom conversion sales through this time period had dropped off
70% due to SUV passion and fuel prices. To offset these reductions I
had turned my concentration to custom mini vans and custom trucks,
including packages designed for special interest groups. I designed a
web sight that allows customers both retail and wholesale to view
options, packages, colors, chassis, pictures and a whole host of
information that can be changed or updated literally with the flick of
the wrist. I was moving in the direction of balancing a sales and
marketing program using this wonderful tool along with hands on
sales presentations.
I still believe with the convenience of the web we can better qualify
our prospects, improve communications, reduce travel time, expenses
and increase our percentage of closes.
Midway Truck & Coach/Roman Wheels
Regional Sales Manager
1991-1996
Developed and maintained a dealer group in Michigan. After selling
my product line to the new car dealer my responsibilities were to
manage and control inventory and floor plan requirements, handle my
accounts receivables, support parts, service and warranty. Maintain an
ongoing sales training program for the dealership sales teams
includes teaching successful sales techniques and extensive product
knowledge sessions.
Optimize advertising; coordinate retail promotions, and dealership on
and off premises retail shows. Analyze and control travel expenditures
to conform to budgetary requirements.
Prepare periodic sales prospect reports, including the projection of
potential business. Met deadline responsibilities and sales goals.
Compose spreadsheets for tracking units sold, inventory, parts,
service, advertising, order forms, promotional fliers, and service
manuals. I was responsible for developed a three phase training
manual, and service reference guide designed to immediately address
retail customer service complaints and made sure that they came to
rapid and satisfying conclusion.
Travel systems Inc.
President/Owner
1988-1991
Owned and operated a sub-chapter S corporation designing,
building, and marketing customized luxury vans and trucks
and distributing at national level. This business started out
under capitalized and turned into a 3-year struggle. I could
write a book on those three years, suffice to say it was a
tremendous learning experience and a grand effort but, the
amount of work put in compared to the financial returns made
little sense so I finally wised up and closed it.
Etnom Van Conversions
Vice President
1984-1988
Started in sales, applied my 65 hours per week guaranteed to
succeed start up program, after only three weeks, I had
created a backlog of new orders that allowed the company to
re-locate to a much larger facility, after that move we never
looked back.
Earned the VP of sales position, hired, trained and directed
national sales team. Set up a retail operation in St.
Petersburg FL. to retail or own product line exclusively.
During my time with this company I had increased sales either
directly our indirectly from 800.000 pr. Yr. To over 12.000,000
not including retail.
Gurley-Leep Buick, Mercedes, Dodge
Sales Manager
1980-1983
This Buick and Mercedes dealership acquired a Dodge
franchise at the same location. After 8 months the Dodge
portion was averaging about 15 cars and trucks a month
under no direct management. After accepting the Sales
Managers’ position for the Dodge franchise, I designed and set
up the showroom, ran my own promotions, hired and trained
sales team and ordered my select inventory.
In just under 14 months my team had an average of 60 new
cars and trucks a month at the same time advancing the
franchise to 26th on the Chicago zone top 50 list. This was a
proud achievement for me, as I accomplished this in South
Bend against dealerships in Chicago.
I won every Sales Manager Contest from Dodge for over a
year, Dodge sent me a 1099 for over $12,000.00 in gifts and
prizes. It was a personally rewarding experience not to
mention it was a lot of fun.
Pastor’s Chevrolet
General Manager
1978-1980
Friend and owner asked me to come in as G.M. to pull his
team together until we could increase perceived and actual
values so that the dealership could be sold at a profit, we
attained our goal after 18 months and it sold for over 30%
blue sky.
I should add that we set several sales records in the process.
Education
Two years Business College
Pilot’s license
Multiple Sales Training Courses
Owned and operated a manufacturing and distribution
business.
Experience in Internet Technologies including, but not limited
to, Networking, PC build and Repair, Web Design.
Software experiences includes Excel, Word, some PowerPoint,
Customer Tracking & Retention.
Inventory control and multiple financial software applications.
Milton Thain
10442 Lauer Rd.
Baroda, MI. 49101
Phone: 269-471-3987
Fax: 269-471-7987
Email: [email protected]
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