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Milton Thain 10442 Lauer Rd. Baroda, MI. 49101 Phone: 269-471-3987 [email protected] Next Experience Briefing Pastor Chevrolet as General Manager Gurley Leep Dodge as Sales Manager Richard Ford Special Training Program Sales Manager Parts Manager Service Manager Used Car Manager, early sub-prime operation, very profitable T.O. Specialist with over 8,000 face to face closings. Software experience in: CRM Desking Leasing Secondary Finance (sub prime) Retail F&I E-Logs V800 Lead generation Inventory control Training and support Office XP Experience Briefing Continued,.. In depth Internet Technologies background Designing and Publishing Web Sites Marketing tools Associates Degree in Business Multiple Sales Training Courses Licensed Pilot, multi engine/land/ Owned and Operated Travel Systems Inc Represented three custom vehicle companies traveling the Midwest and East coast training new car dealership personnel in product knowledge, proper product set up & demonstration, showroom Persona, qualifying, effective sales technique and how to close. There are many ways to make money in today’s market; however, it is far more defined and requires more expertise than most individuals possess and that’s good news for us. Internet Experience I am sure we are all aware that the internet and appropriate soft wares will be a major part of our future, luckily about fifteen years ago I found the Personal Computer and its respective uses, and from then till now, I have retained my passion for this powerful tool, beyond my abilities to build and repair them I have continued to gain knowledge of the internet in its potentials for marketing and general business uses through practical applications and ongoing studies. We have also completed several web sites for ourselves and others, here are some examples of our work; www.circle-tranch.com, some sites are work in progress, please note the hyperlinks on this home page that will take you to a couple of our other examples. I also enjoy a deep understanding of wired and wireless networking and a fair knowledge of Office XP. I can say without hesitation the web is the finest marketing tool ever conceived by man and, with a few more hours of study to become IT certified, along with my experience, I believe I would be an asset to any business. Sherry Designs/Discovery Vans Regional Sales Manager 1997-2007 Developed a dealer network in Indiana and Illinois. Different territory than 91 to 96 but, basically the same responsibilities. However, custom conversion sales through this time period had dropped off 70% due to SUV passion and fuel prices. To offset these reductions I had turned my concentration to custom mini vans and custom trucks, including packages designed for special interest groups. I designed a web sight that allows customers both retail and wholesale to view options, packages, colors, chassis, pictures and a whole host of information that can be changed or updated literally with the flick of the wrist. I was moving in the direction of balancing a sales and marketing program using this wonderful tool along with hands on sales presentations. I still believe with the convenience of the web we can better qualify our prospects, improve communications, reduce travel time, expenses and increase our percentage of closes. Midway Truck & Coach/Roman Wheels Regional Sales Manager 1991-1996 Developed and maintained a dealer group in Michigan. After selling my product line to the new car dealer my responsibilities were to manage and control inventory and floor plan requirements, handle my accounts receivables, support parts, service and warranty. Maintain an ongoing sales training program for the dealership sales teams includes teaching successful sales techniques and extensive product knowledge sessions. Optimize advertising; coordinate retail promotions, and dealership on and off premises retail shows. Analyze and control travel expenditures to conform to budgetary requirements. Prepare periodic sales prospect reports, including the projection of potential business. Met deadline responsibilities and sales goals. Compose spreadsheets for tracking units sold, inventory, parts, service, advertising, order forms, promotional fliers, and service manuals. I was responsible for developed a three phase training manual, and service reference guide designed to immediately address retail customer service complaints and made sure that they came to rapid and satisfying conclusion. Travel systems Inc. President/Owner 1988-1991 Owned and operated a sub-chapter S corporation designing, building, and marketing customized luxury vans and trucks and distributing at national level. This business started out under capitalized and turned into a 3-year struggle. I could write a book on those three years, suffice to say it was a tremendous learning experience and a grand effort but, the amount of work put in compared to the financial returns made little sense so I finally wised up and closed it. Etnom Van Conversions Vice President 1984-1988 Started in sales, applied my 65 hours per week guaranteed to succeed start up program, after only three weeks, I had created a backlog of new orders that allowed the company to re-locate to a much larger facility, after that move we never looked back. Earned the VP of sales position, hired, trained and directed national sales team. Set up a retail operation in St. Petersburg FL. to retail or own product line exclusively. During my time with this company I had increased sales either directly our indirectly from 800.000 pr. Yr. To over 12.000,000 not including retail. Gurley-Leep Buick, Mercedes, Dodge Sales Manager 1980-1983 This Buick and Mercedes dealership acquired a Dodge franchise at the same location. After 8 months the Dodge portion was averaging about 15 cars and trucks a month under no direct management. After accepting the Sales Managers’ position for the Dodge franchise, I designed and set up the showroom, ran my own promotions, hired and trained sales team and ordered my select inventory. In just under 14 months my team had an average of 60 new cars and trucks a month at the same time advancing the franchise to 26th on the Chicago zone top 50 list. This was a proud achievement for me, as I accomplished this in South Bend against dealerships in Chicago. I won every Sales Manager Contest from Dodge for over a year, Dodge sent me a 1099 for over $12,000.00 in gifts and prizes. It was a personally rewarding experience not to mention it was a lot of fun. Pastor’s Chevrolet General Manager 1978-1980 Friend and owner asked me to come in as G.M. to pull his team together until we could increase perceived and actual values so that the dealership could be sold at a profit, we attained our goal after 18 months and it sold for over 30% blue sky. I should add that we set several sales records in the process. Education Two years Business College Pilot’s license Multiple Sales Training Courses Owned and operated a manufacturing and distribution business. Experience in Internet Technologies including, but not limited to, Networking, PC build and Repair, Web Design. Software experiences includes Excel, Word, some PowerPoint, Customer Tracking & Retention. Inventory control and multiple financial software applications. Milton Thain 10442 Lauer Rd. Baroda, MI. 49101 Phone: 269-471-3987 Fax: 269-471-7987 Email: [email protected] End