Transcript Leadership Lessons for the 21st Century

ACCCA:
Innovation, Implications
& Insights
Leadership Lessons
for the 21st Century
By Joel A. Barker, Futurist
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Focus for the Session
► New
source of innovation
► New
ways of understanding long term
implications
► Insights
into productive leadership
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Innovation
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The importance of Innovation
“For centuries people assumed economic
growth resulted from the interplay between
capital and labor. Today we know that these
elements are outweighed by a single critical
factor: innovation.
“Innovation is the source of US economic
leadership and the foundation for our
competitiveness in the global economy.”
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Innovation & the Marketplace
► Importance





of innovation in world economy
New jobs
New wealth
Progress
The great leveler
Larger marketplace
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The Economist
► “Innovation
is now recognized as the single
most important ingredient in any modern
economy”
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Definitions of Innovation
► “New
products, business processes, and
organic changes that create wealth or social
welfare.” OECD
► “Fresh
thinking that creates value.”
Richard Lyons, Goldman Sachs
►A
new idea successfully implemented in the
marketplace.
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Where to Look for Innovations
► 21st
Century will be different than 20th
Century
► Mark
of the 20th century: single, separate
innovations
► New
territory for discovery:
Terra innovata incognita
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Puzzle #1
► Six
Axis, 1000kg
manufacturing robot
built by Kuka
► New
applications?
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Kuka Robotics Group
Robocoaster!
Copyright Kuka Robotics Group
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Puzzle #2
► Gift
wrapping paper
+ Paper bag
=?
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Puzzle #2
► Gift
Bags!
The Lacey Paper Company
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Innovation at the Verge
► Both
are the results of
“Innovation at the Verge”
► Both
created new categories
► Both
are exemplars of 21st century
innovation
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The “Verge”
► Where
something and
something different meet.
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Symbiosis
► The
living together of unlike organisms
Lyn Margolis: The Symbiotic Planet
► Three
different relationships:
 Parasitism
 Commensalism
 Mutualism
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Definition of Mutualism
a partnership based on
differences that creates the capacity to
solve new problems
► Mutualism:
► Triple
win
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Complexity & Mutualism
► Can’t
have one without…
► Mother
Nature creates millions of
mutualisms because it is the fastest way to
solve complex problems
► The
mutualistic partnership is a verge
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Natural Examples
► Plant
and wasps
► Ants
and aphids
► Flowers
and bees
► You
and your
skin bacteria
Dr. Paulette Bierzychudek,Dept of Biology Lewis & Clark College
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“Most of the big ideas of the 21st
century will be combinations of
single ideas from the 20th”
Jerry Allan, architect and teacher
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st
21
“Most of the big ideas of the
century will be combinations of
single, very different ideas,
many from the 20th.”
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Question:
► Where,
in an ecosystem, is the most logical
place for highest rates of breakthrough
innovation?
 Where the competition is strongest?
 Where the competition is weakest?
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Old Answer
► Where
the competition is fiercest—the
center of the system…”survival of the
fittest.”
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New Answer
► Also
at the edge…at the verge
between ecosystems…
► where
meet.
something and something different
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Why?
► Novel
stimuli
► New opportunities
► Safer to experiment
 Fewer competitors
 Failure in secret
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Nature’s Innovations
at the Verge
► Fish
out of water
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Nature’s Innovations
at the Verge
► Creatures
taking
flight
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Nature’s Innovations
at the Verge
► Returning
to the sea
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Does it work for us?
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Robocoaster Review
Kuka Robotics Group
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Prius
Toyota Motor Sales America, Inc
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MDI Compressed Air Car
Moteur Developpment International
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Finding a “Disease”
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Verge Graph
High Competition
Other Territory
My Territory
Low Competition
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Vergent Territory—Fed Ex
High Competition
Other Territory
My Territory
Low Competition
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“Partners Over there”--iPod
High Competition
Other Territory
My Territory
Low Competition
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“Over and Back” --Prius
High Competition
Other Territory
My Territory
Low Competition
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USC Inkjet Housing
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A “Printed” wall
http://www.cbsnews.com/stories/2007/02/16/business/realestate/main2487598.shtml
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Programmable Clothing
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Spider Silk and Goats
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Super Verges
►Platforms
that offers many
partnerships opportunities from
many directions
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The Big Four
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The Big Four
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The Big four
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The Big four
Copyright, GCIS
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Dubai Verge
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Daniel Boorstin
► “The
Fertile Verge”
► Saw
America as the most “vergent” nation
in the history of the world.
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ACCCA
► You,
as leaders, must find innovative ways
to educate, to run your institutions
► Your
largest opportunities will be at the
Verge.
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“At the intersection of
differences lies the
opportunity for innovation.”
JB
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Implications
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The New Responsibility
“Finding the answer
is only the beginning
of the solution.”
JB
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Unintended Consequences
► Loss
of space shuttle
► Y2K
► Butterfly
ballot
► Flushing
antibiotics down the toilet
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Exploring the Future
The great separator between
Mother Nature and humans
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Wagon Train Analogy
Before the wagon masters rolled the wagons,
they sent out their scouts. Why?
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Wagon Train Analogy
► Threats
► Opportunities
► Lay
of the land
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Attributes of Good Scouting
► Speed
► Sampling
► Qualitative
► Many
directions
► Mapping
► Decision enhancing
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Strategic Exploration/Scouting
► Is
what you do before you plan
► Intend/…./plan/execute
► Intend/explore/plan/execute
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Cascade
of
Consequences
www.implicationswheel.com
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The Power of The I-Wheel™
► Engages
people with diverse opinions in
discussion where everyone is honored
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The Power of The I-Wheel™
► Engages
people with diverse opinions in
discussion where everyone is honored
► Encourages self-discovery
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The Power of The I-Wheel™
► Engages
people with diverse opinions in
discussion where everyone is honored
► Encourages self-discovery
► Gets many more important elements “on
the table”…lay of the land
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The Power of The I-Wheel™
► Engages
people with diverse opinions in
discussion where everyone is honored
► Encourages self-discovery
► Gets many more important elements “on
the table”…lay of the land
► Improves and speeds up strategic planning
process
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What are the implications of…
► Printing
a house?
► Air-powered cars?
► Programmable clothing?
► Education over the internet?
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Some Wheel Users
► NASA
► VHA Hospital
► Sutter
Foundation
► OAAA
► Dept of Ed California
► Merck
► State of Louisiana
► HP
Health
► Wells Fargo
► Mayo Clinic
► General Mills
► Kodak
► IBM
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I-Wheel™ Benefits
► Reduce
► Maps
uncertainty
connections between implications
► Gives
leaders new insights to improve their
decision making
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The Responsibility
► Until
we become committed explorers of the
long term implications, we will continue to
be unpleasantly surprised
► Important
for you and your students
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Productivity Insights
“As population and productivity
decline, so does prosperity”
Washington Post 2/17
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21st Century Leadership &
Productivity
► Productivity
is the single most powerful key to
economic success in the 21st century
► Quick
overview of key findings from productivity
research
► Innovation
education
at the Verge: health care and
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st
21
► As
Century Productivity
revolutionary as Deming & Drucker
► Based
on 20+ years of research & almost a
decade of application by Professor Tor Dahl
www.tordahl.com
► Built
on three key themes
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Theme #1: Wasted Time
► 92%
of work time was identified as less
than fully utilized
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Five Key Areas of Waste
► 23%
was spent waiting
► 20% was spent in doing something they
should not have been doing
► 18% was the result of poor planning
► 16% was in not knowing how to do a task
► 15% was doing something that should have
been delegated
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Key Question for Measuring Time
Waste
What do you do in your
job that you should
only do in Hell?
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New Targets for Improvement
► Researchers
concluded that it should be
easy to free up 30% of time and resources!
► 60% was a legitimate stretch goal
► Simple question: what do numbers like this
do for your productivity?
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Theme #2: Protect the Worker
► Re-engineers
look at those numbers and
prepare a firing list
► when
people are fired for improving
productivity, they stop improving their
productivity
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New Focus
► The
correct response is to focus the freed
up time and ask two questions:
What should you have been doing on your
job that would have added value but you
never had the time to do it?
► What
do you need to learn to do your job
even better?
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Theme #3: Leadership and the
Emotional Domain
► Leadership
makes an enormous impact on
productivity
► Tor
Dahl built on Mehrabian and Russell’s
work
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Leadership
► Your
style of leadership can create high
performance or low performance domains
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The Emotional Domain
► “People
change when they are involved,
engaged, enthusiastic, and committed.”
► All
of these states are emotional—in the
affective domain.
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► “To
know how to operate in this domain is
to know how to make change easy, or to
make it hard, to know how to create peak
performance, or to stop change dead in its
tracks.”
Tor Dahl
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Affective Domain Model
► Three
dimensions:
Negative control
Dissatisfaction
Distress
Positive Control
High Satisfaction
High Excitement
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8 styles of leadership
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Low Productivity Leader
► Bully
leader
 doesn’t give you resources to be successful
 controls through threats
 Creates great dissatisfaction thru
►Lack
of acknowledgement of your ideas
►Alienation from your peers
►Focus on failure
 Resulting in high distress
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High Productivity Leader
► Charismatic
leader
 Controls through
►praise
►shared
decision making
 Generates high satisfaction by being part of the
team and receiving acknowledgement
 Creates excitement through challenge and risk
taking
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Leadership Locations
► All
leaders operate in one of the eight
domains most of the time
► Locations
have dramatic impact on
productivity
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Difference between Domains
► Highest
productivity: Charismatic
► Lowest
productivity: “bully”
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The Difference
►20
Times!
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The Reasons are Obvious
► You
hate your work
► You are constantly threatened
► You are not given the resources you need
► You have no control over your future
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The Contrast
► You
are honored and challenged
► You know if you fail, you will be given
another chance
► You get the resources you need
► You have interacted in decision making
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Conclusions
► 21st
Century Productivity honors the power
of people to create new value
► Productivity
is the only proven way to create
the needed wealth so that everyone wins
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Dreams, Hope, and Vision
by Debbe Kennedy
copyright 1994, all rights reserved
Dreams give us hope.
Hope ignites Passion.
Passion leads us to enVision success.
Visions of success open our minds
to recognize possibilities…
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Far-reaching Possibilities help us
enlist Support from others.
Support from others keeps us focused
and committed.
Focus and commitment foster action…
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Action leads to Progress.
Progress leads to Achievement.
Achievement inspires Dreams.
Dreams give us hope.
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