Transcript MEEC - University of Massachusetts Amherst

MEEC
Chapter Four
Meeting and Convention Venues
Venues in General
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Match the venue (location) with the goals and
objectives of the meeting
Know the physical characteristics / attributes
AND the financial requirements of the venue
Hotels
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Locations:
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Downtown
Airport
Suburban
Family or Business Resort
Types of Hotels:
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Luxury
Convention
Extended Stay
Bed & Breakfasts
Business Class
Budget / Economy
All-Suites
Inns
Hotels
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Types of Space:
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Board rooms
Ballrooms
Break-out rooms
Exhibit space
Temporary structures
Outdoor space
Hotels
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Planners interact most often with the hotel’s
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Sales Department
Reservations & Front Desk
Convention Services Department
Catering Department
Audio-Visual Department
Hotels
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Revenue Sources
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Guest Rooms
Guest Room charges
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Restaurants, Bars and Room Service
Concessions at pool, spa or beach
Telephone and Business Services
Meetings
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Food and Beverage
Space Rental
Vendor Commissions
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Audio Visual
Entertainment
Decor
Hotels
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Additional Financial Factors
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Theme Parks
Casino
Seasonality
Time of Week
Convention Centers
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Hosts meetings and exhibits has no sleeping
rooms.
Offers banquet & concession food & beverage
service.
Large flexible space - hosts large and small
trade shows also meetings and banquets.
Usually owned by city, county, or local
government.
Convention Centers
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Revenue Sources
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Rental Fees for Exhibit Space & Meeting Rooms
Catering Services
Convention Service Fees
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Electrical, Water, Gas, Air
Telephone, Audio Visual
Staging, Decor, Construction and Lighting
Conference Centers
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Residential or non-residential
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Specialize in small to mid-size meetings
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Designed for comfort of meeting participant
and focused on learning and teaching
Offers Complete Meeting Package – “CMP”
May comply with guidelines of the
International Association of Conference
Centers (IACC)
Retreat Facilities
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Tend to be very rural
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Similar to conference centers
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May be owned by religious or not-for-profit
groups, families or closely held corporations
May specialize in extra-curricular activities
(e.g. nature, dude ranch, spirituality)
Cruise Ships
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Captive audience
Variety of styles:
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Incentive trips
Special interest cruises
Isolated meetings
Unique meeting space
Complete meeting package pricing
Specific Use Facilities
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Theaters
Amphitheaters
Arenas
Stadiums
Sports facilities
Nightclubs
Colleges and Universities
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Available mostly in summer months and at
lower cost
Quality of housing, food and meeting space
not as high as hotel or conference center
Unusual Venues
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A variety of locations
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Parks and nature preserves
Airplane hangers
Garages
Tented parking lots
A variety of challenges
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Weather
Permits / licensing
Security / privacy
Restrooms / trash removal
Electricity / sound systems
Accessibility
Common Issues
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Power
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Rigging
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The support for the hanging of lighting trusses and lights
Floors
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Special or additional requirements
Use of a generator
Floor load
Dance floors
Carpeting of exhibit halls
Hardwood floors
Access
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Loading Docks
Elevators
Recommendations
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Research
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Understand
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Develop a professional sales relationship
Communicate
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Be detailed and thorough
Provide accurate requirements
Verify
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Determine the venue’s understandings and
abilities
Review
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Venues in general
Hotels
Convention centers
Conference centers
Retreat facilities
Cruise ships
Specific use facilities
Colleges and universities
Unusual facilities
Common Issues
Recommendations
Review
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Venues in general
Hotels
Convention centers
Conference centers
Retreat facilities
Cruise ships
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Specific use facilities
Colleges and
universities
Unusual facilities
Common Issues
Recommendations