Hospital Campaign Learning Series Webinar January 21, 2015

Maria Moreno, Hospital Services Manager, NJ Sharing Network

The Challenge

• • Set goal for of earning certificates for my hospitals Reviewed scorecard to see what my “asks” would be of my hospitals and who I would need to work with to achieve them • • • Kept my hospitals excited and engaged Encouraged a healthy competition between hospitals to get them motivated Brought up the challenge EVERY chance I had

Keeping your hospitals engaged

570!!

 Emailed main contacts monthly with progress  Presented slide or discussed progress at all meetings

Relationships with Critical Care

   Present at departmental and physician meetings  SICU Committee Meeting  Chair’s Committee Meeting  Trauma Staff Meeting Intermediate/Step-Down Unit’s (3N) monthly meeting Quarterly Trauma Systems Performance Improvement Meeting  Donor Council  Hold a program w/donor family members  Bioethics Grand Rounds  Schwarz Rounds

Hospital-wide Participation

 Include donation education in new employee orientation  Monthly RN Orientation  NJ Sharing Network registry table    HUMC Transplant Symposium Palliative Care EOL Conference Bioethics Grand Rounds

Hospital-wide Participation

  Rose Dedication Use social media sites to encourage registration  HUMC Twitter and Facebook posts  Twitter post was retweeted twice and favorited 3 times including the Rose Parade’s Twitter page!

 Facebook post received 97 likes

Maximizing the opportunity/Rose Dedication

  Goal of 100% for CEO Rose dedications NJSN took pictures with each CEO, framed them and gifted them as momentos   HSMs bring along donor families/recipients to rose dedications Present certificate at high level meetings

Certificate Presentation