Welcome to the - Surrey Care Association

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Transcript Welcome to the - Surrey Care Association

December Network Meetings
Domiciliary Care
What can be seen, in many of the
more rural southern counties are
substantially higher fee rates because
of the travel time involved in
providing care in these counties. It will
be very interesting to watch the
development around the Employment
Tribunal cases such as Whittlestone
and how this plays out in the coming
year or two.
What’s new in Version 2.1
Version 2.1 provides calculations for the UK
Living Wage and the London Living Wage,
published on Monday 3rd November 2014 (see
page 22ff).
We also draw attention to the Statutory
guidance on Commissioning published by
Department of Health in October 2014 (see
page 10).
This edition also provides the calculations for
the 1st October 2014 National Minimum Wage
and a refined calculation used for holiday pay
(see page 15). These were first published in
Version 2.0.
http://www.ukhca.co.uk/pdfs/AMinimumPriceforHomecareVersion2120141103.pdf
Starts with Context – An ageing population (6.9% pop growth, >65 13%, >85 25.5%)
- Increasing demand H&SC Services
Continues with SCC Financial Position – Budget Pressures (£182m next 5 years)
Overall Approach:
More positive view of growing older
Ageing Well Agenda
PM’s Challenge on Dementia
Living & Ageing Well in Surrey
Dementia Friendly Surrey
Recommendations for the Sector to respond
Working Together with Health
Joint Health & Wellbeing Strategy – Priorities for Surrey Residents
Better Care Fund - In administering this fund, local authorities and health bodies
will engage with local providers of care and support and develop a shared view
of the future shape of services, an assessment of future capacity requirements
and a description of what new patterns of provision are needed.
Recommendations
The Market for Older People’s Services and Support
Guidance and Advice – development of universal guidance & advice vip in Surrey (self funders)
Community Based Services & Support
Day care – whilst the capacity of day care purchased by Surrey County Council
is for over 7,100 spaces per week, we have limited knowledge of the private
market and of levels of best practice in the county. Having said this, it is clear
that all day care establishments need to, where possible, be open at weekends
and evenings as well as on weekdays, offer a range of stimulating activities and,
where possible, support people to participate in group excursions. In doing so,
they should keep their customers informed with regard to nutrition, hydration,
safety and safeguarding issues and other health and wellbeing messages.
Direct Payments
Supported housing
Our commissioning intentions
• For our funded extra care schemes, ensure that the model of care and
support delivers person-centred care and which enables residents to
exercise choice and control
• Build our market intelligence regarding supported housing in Surrey,
especially with regard to facilities focused on self-funders, and recognise
and share best practice in both care and support delivery and supported
housing design
• Work together with Borough and District Councils in understanding the long
term benefits of supported housing provision, and to maximise the utility of
existing and future extra care schemes
Home Based Care
With regard to older people’s services, Surrey County Council’s involvement
with this wider market is minimal, and we therefore do not have a full
understanding of:
• The number of home based care providers who deliver support in Surrey, but
whose headquarters are based outside the county
• The market taken up by self-funders, their relative level of spend and their
views on home based care services. Although it has been estimated that,
nationally, local authorities purchase as much as 80% of private care
providers’ care hours24, we believe that this would be an overstatement for
Surrey
• The quality standards (beyond CQC reports) of home based care providers
who have not been party to the Council’s framework agreements
Our recommendations to the market
Residential and Nursing Care
Challenges
•
New provision – impact on current providers ? overprovision
•
A shortage in qualified nursing staff. Although a national report anticipates a future
shortage, anecdotal evidence suggests that shortages in Surrey are current and
expected to worsen over time
•
Ongoing difficulties in arranging training for staff – ensuring appropriate cover is in
place and transport to training venues
•
The average level of need of people accessing residential or nursing care is rising, as
more people access a variety of care and support services to stay at home for longer.
This reflects the national picture, with the CQC noting that the number of nursing home registrations has increased whilst the
number for residential care has decreased
•
Under the Government’s future funding proposals for social care, setting the
appropriate “notional rate” for care will be crucial in managing the future demand for
local authority funded residential and/or nursing care
•
In some areas of Surrey, the Council is facing difficulties in ensuring a predictable
supply, at an affordable rate, of residential and nursing care placements
Our recommendations to the market
• Develop care models which, as far as possible, can support people as their needs
change through to end of life care. Attendance at local Clinical Commissioning Group
care home forums (where and once they are established) will assist with this.
•
Sign up to the Social Care Commitment (www.thesocialcarecommitment.org.uk), to
publicly declare a commitment to improving the quality of care and support services and
to treat all people receiving services with dignity and respect
•
Review your care home environment(s) and establish whether it the design and decor
supports people with dementia appropriately.
•
Prepare for the social care funding changes proposed by the Government by splitting
the elements of weekly charges into accommodation and care costs
•
New care home developments, or changes to existing ones, should demonstrate how
best practice design principles to support people with dementia are being followed
•
Deliver high quality care and support which is person-centred.
•
Encourage and enable care home residents, through linking care homes with outside
groups and organisations, to connect with their local communities and participate in a
range of stimulating, inter-generational activities.
Short Document
Intentions as previously indicated
Sector Update
December Network Meetings
Outlines the HOW
The process and procedure
Appendix A:
Outlines what Inspectors
Could look for as evidence
Appendix B:
Describes what a service in
Each rating looks like
Appendix C:
Ratings Principles
Training is referenced on pages:
6,7,9,11,12,13,19,20,34,36,37
? Competency Vs Training
Staff Leaflet
Includes space for local reference
Points
Care management and leadership
http://interactive.guim.co.uk/embed/labs/social-care-sector-interactive-guide/
N.B. From Ireland
Contacts at back not relevant