Transcript The conversation just gets better

CIO to CEO
The power of
collaboration
Luis Alvarez
BT Global Services
The conversation just gets better
The role of the CEO … it’s simple
Make more good
things happen
Stop bad things
happening
Make good things
happen faster
Do everything more
efficiently
One year on
2
The challenge of the CIO … Blocker or Builder?
Available
Responsive
Global
Responsible
Empowering leadership. To enable the organisation.
3
Communications technology lets us survive … and thrive
Podcast
Conference
call in
transit to
airport
Webex
with
family
Blog
iPad-based
telepresence
to Asia
Board
Papers
Together we deliver the experience that makes this world possible…
QUALITY
EXPERIENCE
Responsible/
Secure
Proper
collaboration
At a cost that
makes sense
To enable big
decisions
Ecosystem of Trust
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… and make the right choices to turn “OR” into “AND”
Austerity OR Investment
Growth OR Cost
Global OR Local
Progression OR Transformation
Evolution OR Revolution
Building our ecosystem of trust.
Growth AND cost …
Austerity AND investment …
Exclusive
Evolution AND revolution …
or
or
or
Evolution AND revolution …
Progression AND transformation …
BT Connect and WiFi infrastructure
LAN Connect (Wi-Fi) – enabling Collaboration,
throughout your building on any device
Connect applications – understand and prioritise
your collaboration applications like voice and video
BT Contact
BT Compute
BT Assure
Ensure all your collaboration
tools are protected from the
latest security threats, making
it safe to work together
Flex your compute power
instantly to deliver the user
experience at the right cost
Empower your agents in an
omni-channel collaborative world
BT’s ecosystem of trust
1,500,000 300,000
IP/UC users
Hosted IP ports
197
countries
1,500,000 60,000
Email accounts
Customer sites
1,500,000
Leader
Gartner’s Magic Quadrant for Global
Network Service Providers, March 2013*
Gartner’s Magic Quadrant for
Communications Outsourcing and
Professional Services, October 2013*
8 Billion
Conferencing
minutes
8,
,
,
950
1,500,000
Microsoft-certified consultants
2,300
Avaya professionals
900
Avaya certifications
2,000
Cisco certified engineers
*Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only
those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be
construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
The conversation just gets better 12
Connecting and collaborating for a better future
We are at the convergence of
technology and leadership
CIOs are the new business leaders
with their ecosystems of trust
The CIO …. uniquely placed to
make change happen
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