ICIX / SupplySync Beyond Supply Chain Visibility

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Transcript ICIX / SupplySync Beyond Supply Chain Visibility

RIFCOP :
Practical Farm-To-Fork Traceability
Rapid
Identification of
Food
COntamination
Point
RIFCOP Overview
“Farm-to-Fork” traceability has long been the “Holy Grail” of the Food &
Beverage industry, and a variety of government agencies as well.
A lack of supporting infra-structure, the complexities of the food chain, a
desire for privacy amongst food chain members, and a lack of supporting laws
have all contributed to the elusiveness of the goal.
RIFCOP uses existing technologies, practices, and laws to deliver on the
“Farm-to-Fork” promise. In addition to the traceability aspects, RIFCOP also
acts as an early warning system, provides a map denoting the food network
itself, and significantly reduces the time and effort involved in determining the
source of a contamination.
The end result is that RIFCOP has the potential to save lives, brands, and
consumer confidence, while improving supply chains and without requiring
major investments or major changes to existing practices.
A few background facts
• iCiX (international compliance information exchange) provides for
the electronic exchange of quality and related data between
trading partners. Currently they have over 20,000 customer
locations, including the 5 largest food retailers in the US, and soon,
all of their suppliers.
– There is no cost* to become a basic iCiX contact
*An iCiX subscriber can signup contacts for free, contacts can receive and respond , but not initiate inquires
• SupplyTrace is an optional reporting tool that
– Uses the customer’s existing receiving, manufacturing and shipping
data (or optionally can collect the data itself) to create complete “from
ANY point to EVERY point traceability” within a manufacturing or
distribution location
– In conjunction with iCiX, creates a network map of the entire food chain
The following clip demonstrates the
basic concepts and operating
principals behind RIFCOP
RIFCOP’s Basic Concept
RIFCOP’s Basic Concept
•
A food chain member creates
a “Inquiry”, detailing the
problem, sources, customers
•
iCiX notifies each of those
sources and customers
•
SupplyTrace uses the iCiX
communications to build a
map of the supply chain
– Every contacted chain
member becomes a node on
the network map
– Every member-to-member
communications becomes a
link between the nodes
RIFCOP’s Basic Concept
•
This food chain map provides
a number of benefits
Gives the “big picture” while
protecting privacy
– Allows investigators to
significantly reduce time and
effort in locating a problem
– Shows domestic vs nondomestic suppliers and
customers
– Shows level and response
times for recalls (mock or
others)
– Points out deficiencies in the
supply chain
= the chain member themselves
iCiX ID’s
• RIFCOP is built upon the idea that every member of the
food chain has been signed up and given their own
unique iCiX contact id.
This assumption can be made, in part, due to the fact that
– iCiX already has such a large market position
– Getting the basic iCiX contact id can be a “no cost option”. Any
iCiX subscriber can sign up their customers and suppliers for a
basic iCiX contact id.
– An iCiX subscription itself cost less than $200 annually. And that
subscription offers a variety of other benefits.
• While SupplyTrace offers significant efficiencies and
reporting capabilities , it is optional.
Details
1.
2.
3.
4.
What happens at the plant/factory?
How much does RIFCOP cost ?
How does RIFCOP trace from the retailer to the “fork”?
How does RIFCOP reduce the effort in locating a
contamination ?
5. How does RIFCOP protect privacy ?
6. How does an “inquiry” end ?
7. How long does an inquiry take ?
8. How does RIFCOP protect brands and Industries ?
9. What about distribution ?
10. How can RIFCOP break ?
EXIT
Details
1.
2.
3.
4.
What happens at the plant/factory?
How much does RIFCOP cost ?
How does RIFCOP trace from the retailer to the “fork”?
How does RIFCOP reduce the effort in locating a
contamination ?
5. How does RIFCOP protect privacy ?
6. How does an “inquiry” end ?
7. How long does an inquiry take ?
8. How does RIFCOP protect brands and Industries ?
9. What about distribution ?
10. How can RIFCOP break ?
EXIT
How long does an inquiry take ?
• Communications between partners is nearly
instantaneous however the time it takes for a member to
get their data together and respond is dependent on the
number and tools at each location
– Locations WITH SupplyTrace
• A simple cut and paste from the received iCiX email and
SupplyTrace retrieves all effected customers, suppliers and
inventory data. The location need only approve sending it
– Locations WITHOUT SupplyTrace
• Paper based records systems can easily take several days
• Electronic systems are much faster HOWEVER if they do not
SupplyTrace they will need to create an equivalent reporting system
and do a significant amount of data entry
What about distribution ?
• While non-manufacturing/packaging distributors are an important
link in the food chain, RIFCOP ignores them UNTIL it can be
determined that a product left a manufacturer/packager good but
arrived at the receiver bad.
Here is why :
• In MOST cases the distributor is the LEAST likely chain member to impact
the product (intentional alteration, temperature problems, etc are exceptions)
• A single package might go through many distributors – never altering the
product
• Distributors do not record lot data, etc but ,per FDA 306 and others, the
receiver is required to record the manufacturer/packager of products
– So placing a distributor who does NOT record lots between the receiver
and the manufacturer/packager – important lot data would be lost
How can RIFCOP break ?
• Every system is subject to GIGO (garbage in, garbage out) but
RIFCOP can offer some protect and recovery
– The supplier and customer both enter data into RIFCOP and if it does
not agree , much like a dual entry bookkeeping, it can be identified.
• i.e. if a customer receives an item, lot or manufacturing date that a supplier
does not make it is either an error or the result of a deliberate act
• A chain member does not report all of its effected customers and
suppliers
– Will only be discovered if the unreported chain member gets contacted
through another source.
• A chain member does not respond – the chain member who sent the
request to the non-responding member will receive notification about
the lack of response.
How does RIFCOP protect brands and
Industries ?
• When locating a problem – faster is better.
– Spinach : the supply chain was so large and convoluted that, even after
a protracted effort, the FDA could not establish the chain and was
forced to act against ALL spinach
• Foxy Brand lettuce had similar issue but knew lot dates, where and when it
went – recall barely made the news
• Without a supply chain map, even good companies make wrong
conclusions
– Taco Bell : The only obvious common source of products for effected
restaurants was scallions. Further examination proved so was the
lettuce – only after damage to scallions industry
– Pet food, Menu Foods, etc : after wheat glutton was wrongly
established as the only common source. Late discoveries of shipments
to Canada; brand after brand had the problem ; some who touted their
safety were pulled after wheat flour – not glutton was established as
likely suspect.
Ending an Inquiry
• An inquiry naturally end when all of the
responding members have indicated they have
no more supplies or customers to communicate
to.
• The initiator can request the inquiry to end.
Protecting Privacy
• Each member controls which of their suppliers
and customers are notified and told about which
items and/or lots
• Members who have SupplyTrace can see the
entire supply chain, but not the supply chain
members names or products
RIFCOP Concept
In the following model, a VERY small and simple supply chain is
introduced.
But even in this small model, when all three retailers report the same
symptoms – the common source ingredients are not obvious.
RIFCOP Concept, cont
While not obvious even in this case, there is one and only one ingredient
that the three retailers share.
This would be the obvious place to start looking
RIFCOP Concept, cont
Slightly more complex is when a symptom only occurs when the same
two specific ingredients or lots appear in the same finished product
(as is now suspected in the pet food incident)
RIFCOP Concept, cont
By removing the “non” common items, what ever is left can be tested as
separate items or , in conjunction with each other.
RIFCOP reduces the enormous complexities of the chain
by making each manufacturing link responsible for
reporting only their own data.
By graphically identifying the supply chain, then picking a
“midpoint” on the chain - “binary searches” can reduce a
500 member chain to , at most, 9 separate members that
need to be tested…assuming we know what to look for.
How does this get from retail to the “fork”?
• The RIFCOP process for getting from the farm-to-retailer is fairly
obvious
• Getting from the retailer to the end consumer (“fork”) requires a
small shift.
Assume Acme grocery store has “customer loyalty card” and
accepts Visa credit cards
– A brand manufacturer uses RIFCOP to inform Acme of the problem and
Acme wants their affected customers called and emailed
– Acme uses loyalty card data to determine purchaser contact and sends
data to iCiX
– Acme uses Visa records and informs Visa as to the card numbers of the
affected customers
• Visa informs iCiX with contact phone numbers, etc
– iCiX phones* and emails all consumers with warning
* Emails are free , phone calls are billed at a standard rate - currently 20 cents per call
What happens at the plant /factory ?
• The designated iCiX contact(s) at the plant receive an email from iCiX detailing their customer’s and/or supplier’s
items that are being traced, and the reason why
• SupplyTrace owners
– Cut and paste the items into SupplyTrace and OK the results
• NON-SupplyTrace owners
– search through their records, cross-referencing, receipts,
manufacturing records, shipment records, etc , completing a list
of THEIR effected customers and suppliers
– Go to iCiX to determine those customers and suppliers iCiX ids,
– Fill in a spreadsheet with all the items, customers, suppliers, etc
and email to iCiX
What happens at the factory ?
Cut & paste the item or lot or
vendors, lot, from the iCiX
email or research names etc
from here
What happens at the factory ?
The ingredients that
went into that item/lot
are displayed here
The items that this lot
went into are
displayed here
What happens at the factory ?
By pressing this button a list of all
the associated suppliers and
customers of the below involved
inventory is displayed and the user
can decide which to have iCiX notify
What happens at the Plant ?
• Owners of
SupplyTrace will be
able to see the
Supply Chain
network map and
determine the
progress of the
recall, their place in
the supply chain,
most likely
commonality
points etc
Costs
• iCiX membership is $199.00 a year per location*
(includes the quality specs, COA exchange, etc).
Non-members will still be contacted in the event
of a recall, however, adding additional contacts
to the list requires iCiX membership
• SupplyTrace is $5,000 plus any installation
assistance to link to existing data source
* Additional fees may apply for help assimilating spreadsheets into the recall process, etc
RIFCOP’s Basic Concept
•
A food chain member creates
a “Inquiry”, detailing the
problem, sources, customers
•
iCiX notifies each of those
sources and customers
– Each source/customer
identifies their items ,
sources & customers, to iCiX
• Etc., etc
•
SupplyTrace uses the
communications to build a
map of the supply chain
•
Supply chain members act on
the finding
What happens at the factory ?
By pressing this button a list of all the
associated suppliers and customers of
the below involved inventory is
displayed and the user can decide
which to have iCiX notify
The ingredients
that went into that
item/lot are
displayed here
The items that this
lot went into are
displayed here
Cut & paste the item or lot
or vendors, lot, from the
iCiX email or research
names etc from here