8020 Data Company Customer Interview

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Transcript 8020 Data Company Customer Interview

1. 8020 Data Company
Customer Interview
2. Purpose and Quick Check
The purpose of this interview is to determine whether 8020 can
provide a useful service to you. Let’s explore the following
areas:
1.
2.
3.
4.
When do you want this project in production and ready for
use?
Are you prepared to commit your resources for the
analysis, testing and user help that are required to be a
success?
If a customer generated problem threatens success, how
will it be handled? Such as: non-cooperation of IT or failure
to test, etc.
Everyone on your project team really wants this project to
be successful. Right?
3. Our Service
Online Databases
We deliver:
A fully functional web based system that includes the essential requirements
and it is built for a fixed price and delivered in a short time frame that run on
secure Microsoft web and database servers.
This requires:
Your agreement on a fixed set of deliverables with fixed descriptions. Such as
the number of data entry forms, number of reports and number of items of
information to be collected and distributed.
1.
Can you see your project being delivered in weeks for a fixed price
with your agreement on scope prior to starting?
Visit : http://8020data.com/workingprototypes.asp for more details.
4. Out of Scope Issues
In every project there is always something that everyone forgot.
Traditionally if it needs to be added to the Statement of Work (SOW),
it needs a change order, approvals and recalculation of the price. This
is referred to as “scope creep”.
Since our projects are for a fixed price and fixed time and fixed scope, 8020
handles these discoveries by creating new SOW's that are negotiated
and contracted separately from any other SOW.
1.
Is this method for handling out of scope issues satisfactory to you?
5. Security Issues
Web based database applications require significant attention to security
issues. 8020 has expertise in all required areas. Visit http://fido.gov
to see our systems for the government.

Hardening of web and database servers to prevent security
breaches. We use server level configurations that do not need
external network security measures. These configurations comply with
National Security Agency, National Institute of Standards and
Technology and Department of Defense C2 recommendations.
Application level security to prevent unauthorized access to data.
We provide email/password security to all parts of the application.
Your staff will maintain permissions for each authorized user. This
access is unrelated to any operating system security, which allows the
application to be easily moved to new equipment and eliminates the
need for account maintenance by an IT administrator.
1.
Is this level of security is adequate for your project?

6. How We Work with You in 8 Steps
The people that will work for you on the 8020 team will be selected by the 8020
project manager. He will determine the skills match for your required tasks. He
can choose from 25 senior level database professionals, who have demonstrated
success for government and private clients. For bios and projects, please visit:
http://iodd.com/rptmemberbio.asp and http://iodd.com/rptmemberprojectslist.asp.
Note: All projects will be initially designed and built iteratively on 8020 equipment and will be accessible from the
Internet. Once finalized the project will be installed and tested on the final destination.
Step 1. Prepare SOW and create financial relationship. PO contract etc.
Step 2. Locate emails of all users and classify their access.
Step 3. Design and create the database in Microsoft SQL Server and load user info and
any other customer or sample data.
Step 4. Create navigation pages. Test, fix, test.
Step 5. Create data entry pages and validation rules. Test, fix, test.
Step 6. Create browser based reports. Test, fix, test.
Step 7. Assist customer in creating Help, FAQ files for users (We can train users.)
Step 8. Final Test, fix, test until complete on 8020 server, then customer server.
1. Is this iterative development process acceptable to you?
7. Customer Contacts - Project Team
Please provide contact information for:
1.
Who is the most senior manager responsible for the project?
2.
Who is the project manager? This person will have day to day contact
with 8020 and will be responsible for providing customer data and
providing access to any other required customer resources.
3.
Other customer project team members and their roles?
8. 8020 Contact and References
8020 Project Manager
Bruce Troutman
202-460-8020
[email protected]
My Card
Ref: General Services Administration
(Federal Interagency Databases)
Dr. Kennett Fussell, Project Manager
202-273-3567
Mr. James Dean, Director
202-273-3565
Ref: Office of Management and Budget
(CFO Performance Measurement)
Ms. Linda Springer, Controller
202-395-7577
Ms. Diane Schenk, Project Manager
202-395-3054
Ref: National Institute of Standards and
Technology (Standards.gov Project)
Mr. Kevin McIntyre, Project Manager
301-975-4907
Ref: Ingenix Phamaceuticals
(World-wide XML Project)
Dr. Gaston Oxman VP
973-348-1260