Transcript Oracle - ISECON

Project Management
Donald Hsu, Ph.D.
Dominican College
[email protected]
What is Project Management?
Manufacturing vs Service
 130 Million US workers, 300 Million total
 77% are in Service now!
 IT, Engineers are in demand?
 Functional: Operations, Sales/marketing,
HRS, Accounting/economics/finance
 Project Manager, cross functional
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Benefits of the Internet
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Allows users to access different information
from wherever they are
 Marketing
information, sales, supply chain,
manufacturing, customer service, accounting
and human resources, financial services…
Global construction, finance, media, health,
social service, trade and marketing projects
 6 billion potential customers!!!
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Project Management terms
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SOW
PERT
GANTT Chart
CPM
Scope Creep
WBS
CPI
CV and many more
Work Breakdown Structure
Break the project into many small steps
 Each sub project consists of many steps
 Continue this process to cover all scenarios
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Criteria for success:
 Status/completion measurable
 Start/end events clearly defined
 Delivery results within
time/budgets/resources
Traditional Project Management
Define, plan, execute, control, execute and
close the project, report and evaluation
 Project Management Life cycle
 TQM, Reengineering, BPO, SarbanesOxley Act, Marketing Research
 IT Project, MS Project 2003, Project Server
 Risk assessment
Identify, assess, plan response, monitor
and control the risk (security)
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Scope of the Project
Define the project
 Manage client expectations
Wants vs needs
Condition of satisfaction
Milestone reviews
 Create project overview statement
 Submit project for approval
Approval criteria
Approval process
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Cost, Duration and Resources
Cost estimates: resource planning, cost
control, cost budgeting
 Duration estimate: resource loading vs
activity, variation in activity duration,
precision estimates
 Resource planning: people, skill set,
equipment, materials, infrastructure
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Project Network Diagram
Use Precedence diagram: dependencies,
constraints, initial project schedule
 Analyze initial network diagram: compress
schedule, management reserve
 Use Joint Project Planning to construct
and analyze the final network diagram
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Project Team
Project mgr vs functional mgr
 Motivators, hygiene factors
 Recruit core team members
 Establish team operating rules
problem solving, decision making, conflict
resolution, brainstorming, consensus,
meeting schedules, communications
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Motivation and Controlling
Control vs risk, control vs quality
 Project status report: how and what type of
info, frequency of reports
 Gantt chart, milestone trend, cost schedule
control, use of WBS, CPM, SOW…
 Project meeting: agenda, participants, freq?
 Manage change, avoid scope creep
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Close, Checkpoint, Review
Close the project
 Client acceptance
 Install project deliverables
 Document the project
 Conduct post-implementation review
 Celebrate success
 What is the next project?
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Sample project Gann chart
Thank you very much!
Always ask yourself this question:
Where is my next job?
Any questions?