Transcript Functional Areas and ICT

Functional Areas and ICT
Functional Areas and ICT
Unit 1: Investigating Business
Icons key:
For more detailed instructions, see the Getting Started presentation
Teacher’s notes included in the Notes Page
Flash activity. These activities are not editable.
Extension activities
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Sound
Web addresses
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Learning objectives
Why must the functional areas within a
business work together?
How does ICT help the different functional
areas perform their tasks efficiently?
How does ICT help businesses save money?
Why is ICT vital for security and safety?
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Working together
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Working together
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Communication
The functional areas in a business can
work on the same or different projects.
Ultimately, they share the same goal:
achieve the aims of the business.
It is, therefore, very important that they
cooperate and communicate with each
other and the customers.
Communication should be fast, efficient
and inexpensive; ICT can ensure this
happens. It can be very expensive to
install but can then lead to cost savings.
What methods of communication do you think
are used between the functional areas?
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Methods of communication
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ICT communication
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Uses of ICT in business
ICT (Information and Communication Technology) can
make organizations more efficient by saving money and
improving quality. ICT is used for:
internal communications
data sharing
security systems
external communications
online support for customers
electronic transactions
production.
Try to think of some specific examples of how
ICT helps functional areas work efficiently.
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Uses of ICT
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Uses of ICT
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Uses of ICT
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Databases
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Bar codes and EPOS
Sophisticated till systems are used
in shops and catering outlets which
require a bar code to be scanned
to produce the price of an item.
EPOS (Electronic Point Of Sale) is used
for all products. It involves linking bar
code scanners to the central stock
control system – a computerized
database which monitors all sales and
produces detailed reports.
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Electronic purchases at Tesco
Purchases inside Tesco stores and on their website are
processed electronically. The data from each purchase is
stored in a database. The functional areas access that
information and use it to perform their tasks and assess
whether or not they are meeting their objectives.
Marketing, for example, build up
customer profiles. This helps them
target the right market segments.
Tesco’s loyalty card, ‘Clubcard’, has
enabled it to construct the UK’s largest
database.
How could Tesco’s other functional areas use the
data from EPOS to perform their tasks?
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Internet sales
How could a business selling over the Internet
make sure that its sales transactions are secure?
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ICT at Thorpe Park
Below are some of the uses of ICT at Thorpe Park.
Internet sales
security
cash
registers
ride control
Can you add any more uses for ICT at Thorpe
Park to the spider diagram?
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The security of premises
The security of every business and organization is
taken very seriously and ICT plays a vital role.
At Thorpe Park, walkie-talkies are used by the
staff to relay security information. Each department
has its own channel so that all of the staff within a
department can be in constant contact with each
other and with the other departments.
CCTV (closed circuit television) cameras are used
in most premises and are linked to video recorders
and monitors which security guards watch. Alarms
that are set off automatically send security alerts,
either to the police or the fire service.
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Ride safety at Thorpe Park
Many of Thorpe Park’s rides
use computer control systems
to ensure safety. They are fed
by mechanical levers and have
optical or magnetic sensors to
detect the speed, number and
frequency of the carriages.
This information is visible on a screen watched by the
operator in the control cabin. The system detects faults
and potential problems. It also monitors the locking of
safety bars and a ride cannot start until they are locked.
Why are these safety measures necessary?
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Ride control safety
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Using ICT to complete tasks
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ICT software packages
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ICT in a small business
Bonnie Tate is a sole trader. She
produces and sells ice cream through her
business, Bonnie’s Ice Creams which is
based on the harbour in Whitstable, Kent.
Bonnie’s Ice Creams does not have departments to
perform different functions; Bonnie works alone and
must complete all of the tasks herself.
Draw a spider diagram to show which tasks Bonnie
could use ICT in to save time and money.
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Question time!
1.
A secretary needs to arrange a meeting for the UK
managers of HSBC bank, how could she use ICT to
help her to communicate this to them?
2.
The cosmetics company L’Oreal sells its products in
many different countries. How can it store its data
on products, sales and customers so it can be
accessible to lots of their employees?
3.
Explain why selling over the Internet could save a
large floristry business time and money.
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Who wants to be an A* student?
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Glossary
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