Transcript Slide 1

TELUS Fleet Complete
Solution
Date
ABOUT COMPLETE INNOVATIONS
Founded in 1998, Complete Innovations is a leading global provider of mission
critical fleet, asset and mobile workforce management solutions
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Complete Innovations has provided dispatching, fleet tracking and mobile resource
management solutions to over 5,500 companies worldwide
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One of the fastest growing companies in North America – Profit200 & Deloitte
Fast500
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Based in Markham, Ontario, Canada
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SUCCESSFUL PARTNERSHIP
Over the 10 year+ partnership, we have signed up over 50,000 subscribers
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Working with Complete Innovations, TELUS has become a national leader in fleet
management and mobile workforce solutions
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Our products are exclusive to TELUS; we do NOT deal with any of the other wireless
carriers in Canada
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FLEET COMPLETE
PLATFORM
What is Fleet Complete?
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3 SOLUTIONS ON 1 PLATFORM
All 3 Fleet Complete solutions can be tracked and
managed from:
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.NET PC App
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Browser + Mobile Browser (HTML5) App
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iPad AppC
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Fleet Complete PC Application
Fleet Tracker
MGS100, MGS200 or MGS500
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Asset Tracker
Handset Solutions
AT1000
iPhone, Android, Blackberry
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GPS TECHNOLOGY OVERVIEW
Data Centre
Security & Redundancy
GPS Satellite
Internet
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Wireless Networks
2G, 3G, 4G, LTE
Fleet
Resource
Office
Asset
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KEY BENEFITS
Real time fleet management
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Enables businesses to track location, speed and direction your vehicles are traveling to be
able to respond to customer needs faster and more accuracy
Operational efficiencies
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Reduced speeding, idle time, off hours driving, reductions in payroll and paid overtime. All of
these can be achieved by monitoring your remote workforce
Vehicle maintenance
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Scheduled proactive maintenance in the system allows for easier management of vehicles and
prevent costly vehicle repairs
Increased revenues
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Business can get more work out of existing field staff in the same time period
They can use GPS tracking to reduce wasted time, increase dispatch efficiency and route the
closest worker
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FLEET COMPLETE TARGET MARKETS
Fleet Tracker Opportunities
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Courier
Parts Delivery
Office Supplies / Furniture / Food &
Beverage Delivery
Armored Vehicles
Passenger (Limo, Patient Transfer)
Environmental Services
Waste Management
Tow-Trucks
HVAC
Plumbers
Electricians
Technicians
Asset Tracker Opportunities
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Landscape
Property Management
Restoration & Repair
Construction
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RAPID CUSTOMER GROWTH
Subscriber Count continues to grow
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Adding over 1,000 subscribers per month
Less then 1% churn rate
70,000
60,000
50,000
40,000
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30,000
20,000
10,000
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2006
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2007
2008
2009
2010
2011
2012
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WHY FLEET COMPLETE?
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A feature-rich software platform, that scales up to meet the needs of enterprise
customers and user-friendly enough for SMB customers.
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Bundled, no capital outlay solutions on one bill, exclusively offered through
TELUS.
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Fleet Complete offers Fleet Tracking, Asset Tracking and Action Tracking in one
platform accessible from a rich desktop app, web browser app, iOS app and Android
app.
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We are a MISSION-CRITICAL company that is focused on providing the best possible
customer service including free unlimited training and support.
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PRODUCT STRENGTHS
High Loyalty
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Low customer churn rate, less than 1%
Proven technology
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10+ years in-market, owned and developed by Complete Innovations
In-House R & D
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New features are often based on feedback from our large base of existing
customers
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Reliable
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All customer data is stored in a TELUS Data Center
3 year warranty on Fleet Tracker hardware
1 year warranty on Asset Tracker hardware
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APPLICATION ACCESS ANYWHERE
• .NET software application for your PC - FREE
• Web Interface (IE9, Safari, Firefox) - FREE
• Mobile application (Android/iPhone/iPad) - FREE
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Permits search of location or vehicle from a single search bar and centres map on
device.
Located device user on the map so they can logout and see closest worker to
them.
Perform a trip replay (pc only) of any day including speed/speed limit, poi
notifications, etc.
Further development to be released monthly to include POI creation, rule editing,
asset editing.
Download “Fleet Complete” from the
Apple Appstore or Google Play
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PATCHMAP MAPS LAYER
• Patchmaps is a 3rd party mapping provider that has the best OIL/GAS lease
road mapping to offer in Western Canada.
• Typically added to either a desktop or a GARMIN GPS with an SD card.
(purchased through cellular dealers)
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• Now available to all Fleet Complete customers upon request at no charge.
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WITHOUT PATCHMAPS
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WITH PATCHMAPS
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IN-HOUSE PROFESSIONAL SERVICES
Our Professional Services team has
the expertise and resources to enhance The
Fleet Complete platform, integrate it with it
customer systems, and even build new
components to compliment our products
The team provides:
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Custom reports development Systems
integration with other back-office systems
Custom mobile applications to accommodate
specific business requirements related to the
mobile workforce
Core product customizations and enhancements
to accommodate any business requirements
(Enterprise customers only)
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COMPETITIVE ADVANTAGES
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Developed by Complete Innovations
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Exclusive national partnership with AT&T
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Many large customers that are referable
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Fleet Complete is a platform – track vehicles, assets and resources
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Many competitors can only track vehicles
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Complete Innovations has been in business for over 12 years
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Complete Innovations reinvests into technology
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Professional Services
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Integrated billing with AT&T
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After sales support (in-house dedicated training and customer support team)
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Many of our competitors are small in size, and resellers of technology
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Award-winning technology
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FAST FACTS
Fuel is the #1 operating cost of most companies with fleets
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Every 10 km/hr over 100 km/hr decreases fuel economy by 10%
Average truck uses ~1L of fuel for every 15 minutes of idling
Harsh braking and rapid acceleration reduce fuel economy by 33% on highways and 5% in the city
Driver behavior has a huge impact on fleet operating costs
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Speeding tickets & accidents can result in an increase in insurance rates
Aggressive driving increases wear & tear and maintenance costs - up to $1,500 per year per vehicle
Maintenance is 5% of a vehicle’s total cost of ownership
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Poorly-running engines can use 10-20% more fuel
Keeping tires properly inflated can improve fuel efficiency by as much as 19%
Efficient fleet utilization is key to ROI
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Using fleet management, companies can reduce labour costs by 8%
Eliminate unauthorized use of fleet vehicles
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KNOW WHERE THEY ARE
REAL TIME TRACKING
Owners need to know whether their workers are in the right place, when they got
there and when they leave to run things effectively
Geo-fencing lets them create defined work area boundaries, and track all activity around
them
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Set boundaries in which they need to contain
vehicles or equipment
Ensure their assets are being used in properly
and in compliance with established rules
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Fleet Trackers enables business to control their
actions and the use of their assets
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employees
Create alerts for any breech of the geo-fence boundary to 'catch' any unacceptable activity
Follow up on employees who are constantly violating boundaries
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ENHANCED CUSTOMER SERVICE
Tracking will help you respond to customer need faster and with greater accuracy
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Improve dispatching
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Increase customer satisfaction
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Save valuable company time
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Fleet Tracker can track and report on each vehicle in your fleet, enabling you to
dispatch the closest worker, as well as provide proof that employees completed
their jobs in a timely manner
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REDUCE EXCESSIVE SPEEDING
Excessive speed is dangerous and burns extra fuel increasing risk & cost to fleet
operations.
Reducing excessive speeding will:
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Save fuel
Reduce unsafe driving
Encourage better driving behaviour
Prolong vehicle health
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Each 10km over 100 km/hr decreases fuel economy by 10%
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MINIMIZE ENGINE IDLE TIME
Reducing engine idle time will:
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Save fuel costs
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Extend life of vehicle
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Reduce greenhouse gas emissions
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Excessive idling wastes fuel: average truck
uses 1L of fuel for every 15 min of idling,
min of idle time per day can use up to 1,460L
of fuel annually
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Equivalent of $2,000/vehicle every year!
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MANAGE VEHICLE MAINTENANCE
Vehicles get the best gas mileage when they operate in peak condition
Staying on top of vehicle maintenance will help to:
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Keep vehicles running efficiently
Decrease fuel costs
Automated maintenance reporting:
Mileage, operating times, duration
and date
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CONTROL INSURANCE COSTS
Speeding tickets and other moving violations are an unneeded expense of
operating a fleet
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A single ticket can raise your insurance rates, and
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More than one can end up costing you thousands more each year
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Controlling insurance costs requires:
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Reduce speeding
Reduce unsafe driving
Reduce accidents, loss and theft
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STOP UNAUTHORIZED USAGE
Over 90% of companies have take home
fleet vehicles
Huge potential liability that can come from
employees using company vehicles without
approval or knowledge
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POWER TAKE OFF (PTO)
Auxiliary equipment attached to a vehicle where power is required for operation
Examples:
Tow trucks, dump trucks, boom trucks
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REDUCE LABOUR COST &
IMPROVE PRODUCTIVITY
Stop guessing if employee’s time sheets are accurate,
and eliminate the effort of processing manually
timesheets
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Stop paying high overtime costs
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Eliminate false time sheet claims
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Save office administration time
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Know where your employees vehicles have been, when
they arrived, and how long they have been there;
productivity will increase because employees know you
know
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FLEET TRACKER
Key business benefits:
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Manage and monitor driver behavior
Reduce fuel costs
Increase vehicle life
Minimize unauthorized vehicle use
Optimize routing and fleet utilization
Increase driver productivity
Ideal for:
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Small, medium or large fleet
Businesses looking to increase visibility
on their fleet location and activity
Fleet owners who want to minimize fuel
expenses and fleet running costs
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MGS100 SELF-INSTALL
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Features:
• Do-it-yourself install capability with
OBDII connector
• Built-in accelerometer for
movement detection
• Built-in back-up battery (up to 2
hours) for tampering prevention
• Built-in GPS and Cellular antenna
• Battery voltage sensor
• 3 year warranty
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MGS200 PROFESSIONAL INSTALL
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Features:
• Covert pro-install
• Built-in accelerometer for
movement detection
• Variety of inputs for sensor
readings such as emergency
button, driver ID, temperature
sensor, door sensor, PTO sensor,
etc.
• Battery voltage sensor
• 3 year warranty
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MGS500 WITH OPTIONAL WIFI
TELUS Restricted and Confidential
Features:
• Covert pro-install
• Built-in accelerometer for
movement detection
• Variety of inputs for sensor
readings
• Ethernet cable for internet
connection
• Optional WiFi Adapter for wireless
internet connection for up to 100 ft
• Battery voltage sensor
• 3 year warranty
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FLEET TRACKER DEVICE FAMILY
MGS100
MGS100/200
Self-Install
Pro-Install
Self-Installed
Professional
Professional
I/O inputs, ex Door Sensor
No
4 inputs, 2 outputs
13 inputs, 4 outputs
Onboard Ethernet Port
No
No
Yes
Wi-Fi Capable
No
No
Yes
Vehicle ECM Integration
No
Yes
Yes
Driver ID Support
No
Yes
Yes
Temperature Sensor support
No
Yes
Yes
Garmin Integration support
Yes
Yes
Yes
PTO Integration support
No
Yes
Yes
Over-The-Air Configuration
Yes
Yes
Yes
OBDII
Hardwired
Hardwired
Yes
Optional
Optional
Features
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Installation
Power Source
Battery Back-up
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MGS500
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OPTIONAL ACCESSORIES
For increased service satisfaction:
• Temperature sensors
• Garmin Integration
• Monitor any “on/off” sensor such as
door sensor or PTO sensor
To prevent tampering:
• Battery backup
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To improve driver and vehicle safety:
• Driver ID
• TPASS Work Alone Solution
• Engine starter disabler (using output)
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GARMIN INTEGRATION
Garmin GPS navigation devices can be
integrated with Fleet Tracker to provide
in-vehicle messaging, dispatch and
route navigation.
Features:
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Pre-Canned Responses/ Messages
Two-Way Messaging
Automatic navigation for dispatched
activities
Automatic job updates
Driver ID Login
Time-card reports
Application:
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Couriers, Delivery Trucks, Landscaping
Businesses, Technicians, Electricians,
Construction, Restoration
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DRIVER ID INTEGRATION
Save time identifying drivers and
individual road behaviors, while
keeping vehicles and assets safe with
built-in security features.
Features:
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Unique Key Fobs
Multiple Key Fobs per one vehicle
Driver ID with buzzer
Driver ID with starter disabling for
protection against theft
Time-card reports
Application:
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Fleets with Multiple Drivers per Truck,
Oil&Gas, Crew Transportation vehicles,
Transit vehicles, School buses
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EMERGENCY BUTTON INTEGRATION
Fleet Tracker can be integrated with an
optional Emergency Button for
increased driver safety in cases of
emergency or distress.
Features:
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Covert installation
In-app or email notification of
emergency, accident or distress
Application:
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Remote crews, Field workers, Lone
workers, Oil&Gas, Emergency
Response Fleets
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POWER TAKE-OFF SENSOR
Fleet Tracker can easily integrate with
a Power Take-Off connection and
monitor accurate usage of the power
required for auxiliary equipment.
Features:
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Time of ON and OFF status of the
auxiliary equipment
Accurate report on PTO usage to avoid
under the table work
Receive alerts when the equipment is
used, ex. when snow plow lowers the
plow, the customer gets informed that
their street is being cleaned
Application:
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Tow Trucks, Dump Trucks, Cranes,
Excavators, Forklifts, Liftgates, Snow
Plows, Garbage Trucks
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TEMPERATURE SENSOR
Monitor and regulate climate control
for transportation of temperaturesensitive products.
Features:
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Measure temperature in F and C
Transmits temperature status every 4
seconds
Receive alerts for any unnatural spike in
temperature
Historic report of temperature
throughout the transportation period for
quality assurance
Application:
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Pharmaceutical and Medical
Transportation Fleet, Livestock
transportation, Passenger and Public
Transport
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DOOR SENSOR
Monitor the times and duration of the
open door status on your vehicles.
Features:
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Accurate usage time on door and hood
activity for increased preventative
maintenance
Duration of open door status for
accurate monitoring of passenger pickup transportation stops
Application:
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Public Transit, Bus, Taxi, Delivery
Vehicles, Trailers
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ENGINE CONTROL MODULE (ADD-ON)
The ECM module, addition to the Fleet
Tracker, will collect vehicle and engine
operating data via a standard J-bus or
OBD-II connections and deliver this data
to Fleet Complete allowing CCS to report
on the vehicle diagnostics and engine
information.
The ECM features:
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DTC (Diagnostic Trouble codes) from
OBD, J1708 and J1939 connectors
Precise Trip reporting with Fuel
economy, engine hours, mileage and
fuel consumption (J1939 only)
Vehicle odometer (J1939 only)
Specific functionality and data captured will vary by vehicle
make/model. TELUS cannot guarantee specific success
across the entire fleet without first testing make/model of
vehicle.
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FLEET TRACKER – ADD-ONS
Monthly Price for addon feature
Up-front hardware /
Installation Cost
WIFI Access point - The Industrial Wi-Fi Access Point is
connected to a MGS500 Modem providing internet access to WiFi enables devices.
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$249.00 CDN (including
install)
Engine Control Module (ECM) - Enables analysis of vehicle fuel
consumption, fuel mileage, vehicle and driver behavior and
diagnostic information including potential engine faults.
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$289.00 CDN
TELUS Restricted and Confidential
Feature / Benefits
Driver Identification - Enables dispatchers to identify which driver
is operating each vehicle. In the event the vehicle is being
operated by an unidentified driver the in-vehicle modem can
send an alert to specified users and trigger an onboard buzzer.
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Garmin Connectivity – Enables two-way messaging and dispatch
between a Garmin GPS and the .NET software client.
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$98.00 CDN (including
install)
Temperature Monitoring - Enables cargo temperature monitoring
for transport of temperature sensitive goods.
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$150-225 CDN (including
install)
$135.00 CDN (first vehicle)
$110.00 CDN (each
additional vehicle)
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FLEET TRACKING BUNDLE
12 month data hosting in a TELUS Tier 3 Data Centre
3 year warranty on modem
Free basic installation in light duty vehicle (travel time extra)
Unlimited software copies with no licensing fees
Free Android or iPhone app for updates on vehicle positions while on-the-go
Unlimited logins and security profiles
Unlimited POI’s and Business Rules
Free Training via webex
Unlimited Technical support
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ASSET TRACKER
Key business benefits:
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Visibility of non-powered assets such as
trailers, containers, power generators,
constructions equipment
Features:
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Battery Life up to 3 years without
charging (dependent on ping rate and
environment)
Motion sensor with real time alert
notification
Rechargeable battery
Ideal for:
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Businesses with large or expensive
equipment that is routinely left on job
sites for weeks or months
Businesses that rent equipment out
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AT700
TELUS Restricted and Confidential
Features:
• Magnetic installation capability
• Up to 3 year battery (based on
once in 24 hours transmission rate)
• Motion sensor
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AT1000
TELUS Restricted and Confidential
Features:
• Magnetic installation capability
• Hardwire installation capability for
recharge
• 3 year battery without recharge
(dependent on transmission rate)
• Motion sensor
• Rechargeable battery
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AT1000 OPTIONAL ACCESSORIES
For increased service satisfaction:
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Temperature sensors
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Monitor any “on/off” sensor such as door sensor or
PTO sensor
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In-vehicle 12V charger
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To minimize business running costs:
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Fuel Level Sensor
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TEMPERATURE SENSOR
Monitor and regulate climate control
for transportation of temperaturesensitive products.
Features:
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Measure temperature in F and C
Instantly transmits spikes in temperature
in storage trailers, etc.
Historic report of temperature data
during the storage period
Application:
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Logistics, Cargo Transportation,
Livestock Transportation, Medical and
Pharmaceutical Product Storage
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DOOR SENSOR
Monitor the times and duration of the
open door status on your containers
and trailers
Features:
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Accurate usage time on door and hood
activity for increased preventative
maintenance
Alerts for unauthorized door activity to
prevent theft or cross-border smuggling
Application:
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Logistics, Storage, Warehousing, Crossborder Transportation
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FUEL LEVEL SENSOR
Monitor the fuel levels, or any other
measured readings, in your equipment,
such as power generators, water
towers, etc
Features:
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Receive alerts in cases of fuel levels
dropping when equipment is not
powered to prevent theft
Accurate reading on the fuel levels to
avoid unnecessary refueling trips
Application:
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Construction Equipment Rentals, Oil &
Gas Equipment Rentals, Mobile Water
Towers, Irrigation Systems
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DIGITAL SENSOR
Monitor any type of activity with
ON/OFF, OPEN/CLOSE or UP/DOWN
statuses.
Features:
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Receive instant alerts when the status
has been changed
Keep historic log of the activity on the
equipment for accurate work-sheets,
preventative maintenance and safety
Application:
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Construction, Transportation, PTO
Equipment, ATM Machines
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AT1000 CHARGER
Applicable in situations where the
Asset Tracker is not hardwired to a
trailer and requires to be recharged on
regular basis.
Features:
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12V charger
Equipped with wall plug for any office
wall outlet for a quick recharge
Includes a cigarette lighter connector for
recharging in vehicle
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RESOURCE TRACKER
Key business benefits:
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Visibility of field and remote crews’
activity and job status
Ideal for:
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Businesses with remote crews
Scheduling or tasking employees who
aren’t always driving the same vehicle
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ANDROID AND IOS
Features:
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GPS location tracking
Dispatch activities to handsets
Schedule tasks and delivery
appointments for your drivers from HO
Near real-time status updates to tasks,
activities and location
Historic log of all dispatched activities
and tasks
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ACTION TRACKER HOS
Key business benefits:
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Automated compliance on Hours of
Service Regulation
Reduced paperwork associated with log
books and roadside inspection
Digital reports on worker’s available
hours according to the regional
regulations
TELUS Restricted and Confidential
Ideal for:
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Long hauling companies with over the
border transportation
Trucking companies
Oil & Gas Transportation
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ACTION TRACKER HOS
Features:
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Available Hours reporting
Roadside Inspection mode
Electronic Driver Vehicle Inspection
Report (DVIR)
“Slip-seat” capability
Violation Reports
Driver Log Archive
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PRICING
TELUS Restricted and Confidential
Solution
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Fleet Tracker
Asset Tracker
Resource
Tracker
Action
Tracker
HOS
Monthly Price
$35
$40
$45
$55
$20
$25
$10
$7
Contract term
No
Contract
3-year
3-year
3-year
No
Contract
3-year
No
Contract
3-year
Self-Install Hardware
$299
$0
N/A
N/A
$199
$0
N/A
N/A
MGS200 Hardware
$299
N/A
$0
$0
N/A
N/A
N/A
N/A
MGS 500 Hardware
N/A
N/A
N/A
$0
N/A
N/A
N/A
N/A
Professional
Installation
$120
N/A
Included
Included
N/A
N/A
N/A
N/A
Locate Intervals
(variable)
2 min
2 min
2 min
2 min
2 min
2 min
15 min
N/A
Transmission
Frequency (variable)
6 min
6 min
6 min
6 min
6 min
6 min
15 min
N/A
Included Data
10 MB
10 MB
10 MB
1 GB
10 MB
10 MB
Included
with Data
Plan
10 MB
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TELUS Restricted and Confidential
CUSTOMER TESTIMONIALS
Destiny Resources
(TELUS Fleet Tracker)
Orderit.ca
(TELUS Track and Dispatch)
Dynamex
(TELUS Resource Tracker)
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TELUS Restricted and Confidential
OUR CUSTOMERS
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SALES SUPPORT
Pacific – BC, Northwest Territories, Yukon
Mark Conway, RSM
(778) 828-4088
[email protected]
TELUS Restricted and Confidential
Prairies – AB, MB, Yukon
Troy Bauman, RSM
(403) 880-0456
[email protected]
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Central – ON
Gurinder Mangat, RSM (416) 906-6783
Mike Burley, Sales Specialist (647) 463-1058
[email protected]
[email protected]
Quebec & Atlantic – QC, NS, NB, NL, PEI
Sylvain Denis, RSM
(514) 293-5892
[email protected]
Jerry Leong, VP of Sales
(416) 894-3750 | [email protected]
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