Transcript Delaware Department of Health and Social Services

Division of State Service Centers
Delaware State Housing Conference
10/11/2012
Anne M. Farley, Ph.D.
Director
DIVISION OF STATE SERVICE CENTERS
MISSION
We are a safety net for the chronic poor, working
poor and newly poor. When individual and families
have no place to turn, they come to State Service
Centers for help with food, shelter, payment of
utilities and other basic needs. We work to
strengthen fragile families and communities
through direct services and by promoting
volunteer and service opportunities to address
critical needs in Delaware.
Delaware Health and Social Services
15 Community-Based Locations
 The centers are strategically located providing one stop shopping for
human services delivered by Divisions of State Service Centers,
Social Services, Public Health, and several other Divisions in Health
and Social Services as well as the Department of Services for
Children, Youth and Their Families and the Department of Correction.
• Regional Centers
Adams (Georgetown)
Milford, Williams (Dover)
Hudson, Northeast, Porter
• Area Centers
Shipley (Seaford) and DeLaWarr
• Neighborhood Centers
Bridgeville, Laurel, and Pyle
Smyrna
Appoquinimink, Belvedere, Claymont
Delaware Health and Social Services
Office of Community Services
COMMUNITY SERVICES BLOCK GRANT
 The US DHHS provides @ $3,560,000, of which 90% is passed
through to First State Community Action Agency and 10% is
retained for administration and discretionary programs. Funds
address the causes and conditions of poverty, promote selfsufficiency, family stability, economic opportunity and community
development.
LIHEAP (Low Income Home Energy Assistance Program)
 The US DHHS provides @ $12,000,000 to help Delawareans with
incomes up to 200% of poverty with heating and cooling bills.
Approximately 25,661 people are served annually. Of this amount,
10% is retained for administrative costs and 90% is distributed to
eligible recipients. This program is administered in partnership with
Catholic Charities.
Delaware Health and Social Services
Division of State Service Centers
“STAND BY ME” – A FINANCIAL EMPOWERMENT PARTNERSHIP
 A unique non-profit and government partnership between the
United Way of Delaware and the State to create financial stability
for all Delawareans by providing an array of free financial
services such as income tax preparation, FAFSA assistance and
budgeting.
UTILITY FUND - FINANCIAL ASSISTANCE FOR ENERGY BILLS
 Assists with paying no more than $400 towards clients’ utility
bills. Funding comes from consumer usage through utility
deregulation rules applicable to Delmarva Power.
Delaware Health and Social Services
Division of State Service Centers
DIRECTORY OF HUMAN SERVICES FOR DELAWARE

A listing of over 600 public and private non-profit organizations
which offer health and social services to Delawareans in need.
The Directory has been published for over 30 years and is
provided free to all Delawareans on-line:
http//dhss.delaware.gov/dhss/files/2011_hs directory.pdf
The next edition of the Directory will be published in January,
2013.
COMMUNITY RESOURCE AND ASSISTANCE SERVICES
PROGRAM

Center staff access donations from community agencies and
resources as a result of partnerships they have developed over
time; donations are county and locale specific.
Delaware Health and Social Services
Division of State Service Centers
DIABETES MEDICAL FUND

Assists diabetic clients in obtaining supplies, medications and
medical services. The maximum yearly assistance a client can
receive is $400.
EMERGENCY ASSISTANCE SERVICES

Provides payments in an effort to avoid the destitution of a
child or to eliminate an emergency need (i.e., food, shelter,
clothing, utilities, etc.) Available to clients receiving TANF, SSI,
GA, or Medicaid.
KINSHIP CARE

Voucher assistance to provide some of the immediate,
transitional care needs for infants/children; voucher limit up to
$500 per child; funded through DSS.
Delaware Health and Social Services
Division of State Service Centers
NEEDY FAMILY FUND

Assists clients who are categorically eligible for Emergency
Assistance Services (EAS) by being an active participant of TANF,
SSI, GA or Medicaid; limit of assistance is once in a 12-month
period. (Limit per client per year – $525)
TEEN VOUCHER PROGRAM

Non-monetary assistance for the infant of a TANF client who is
ineligible for TANF cash benefits; voucher limit up to $69 per
month until the age of 18; can receive three months in advance.
Delaware Health and Social Services
Office of Community Services
FAMILY VISITATION
 Provides a safe haven for children to visit and re-unite with noncustodial parents. This program is mandated by court order and
administered in partnership with Family Court and community
agencies.
ADOPT-A-FAMILY
 Provides special assistance to low-income households at holiday
time, back-to-school, and year-round.
FOOD AND NUTRITION PROGRAM
 The Division provides state funding for the Food Bank of Delaware,
which in turn funds 60 non-profits to stock food closets and mobile
pantries in community based locations.
Delaware Health and Social Services
Performance
STATE SERVICE CENTER VISITS
686,606
703,462
605,991
452,554
FY 2008
FY 2009
FY 2010
Delaware Health and Social Services
FY 2011 (Projected)
Accomplishments, Trends and
Performance Measure Indicators
EMERGENCY AND TRANSITIONAL
HOUSING SERVICES
5,000
4,000
3,000
2,000
1,000
0
4,202
2,875
FY 2008
FY 2009
FY 2010
Delaware Health and Social Services
FY 2011
(Projected)
THANK YOU
“Working hand in hand with our community.”
Delaware Health and Social Services