What is ISOTURE?

• Based on leadership development model • Addresses all the basic components of volunteer development and management.

• Developed by Dr. Milton Boyce, Former National Program Leader, USDA.

• I dentify • S elect • O rient • T rain • U tilize • R ecognize • E valuate

I T S U R O E

Overview • Identifying and selecting volunteers involves… – Defining and identifying volunteers.

– Understanding benefits for volunteers and organizations.

– Identifying and understanding volunteer motivation.

– Identifying roles for volunteers and types of volunteers to fill them.

– Utilizing job descriptions.

– Recruiting volunteers.

– Interviewing volunteers.

Why People Volunteer • “Help someone.” • “Makes me feel good.” • “New experience.” • “Use a talent or skill.” • “Make an impact.” • “Sense of belonging.”

Volunteer Motivation • Achievement • Affiliation • Power

Purpose of Job Descriptions • For Staff… – Identifies need of program – Organizes work to be done – Helps to effectively recruit and utilize volunteers – Evaluates overall success of experience

Purpose of Job Descriptions • For Volunteer… – Determines objective.

– Explains obligations.

– Outlines exact qualifications.

– Indicates how performance will be evaluated.

Recruitment Methods • Ask • Current volunteers are the best recruiters.

• Broad-Based Approach • Targeted Approach

Screening Potential Volunteers • Identify a standard screening policy – MSUE CYWB Volunteer Selection Process • Key Components: – Application – Criminal History Check – References – Interview

Placing Volunteers • Proper placement is key to productivity.

– Volunteers feel more success doing what they are qualified to do.

• Placement should be reevaluated with volunteers often.

What is Orientation?

• Process of preparing volunteer for relationship with organization.

• General information every volunteer should know.

• Time to familiarize volunteer with specific expectations and responsibilities of job.

What is Training?

• Process of preparing volunteer to perform work for the organization.

• Equips volunteers with the skills and knowledge required by their specific positions.

Utilizing • Utilizing volunteers involves… – Carefully placing volunteers in positions.

– Delegating authority to volunteers.

– Understanding the different types of volunteers and learning what makes each unique.

– Understanding the role of volunteer middle managers.

Delegating • Enabling stage.

• Empowering one person to act for another.

• Supervisors/Administrators must learn to let go of certain responsibilities.

Developing a Recognition Program • Informal • Formal • From an everyday “thank you” to fancy banquets!

Conducting a Performance Evaluation Meeting • Review the Past • Analyze the Present • Plan the Future

Conducting a Performance Evaluation Meeting • Listen more than you talk.

• Stick to basics. • Document key points • Copy to person being evaluated.

Listen!