Transcript Name of Your Country - St. Cloud State University

St. Cloud State
University
Technology Update
Fiscal Year 2010
Dean Kristi Tornquist
Learning Resources & Technology Services
1
Technology for Teaching
and Learning
2
Electronic Classroom Growth
225
205
200
175
175
154
150
125
100
79
75
93
98
FY02
FY03
121
123
FY05
FY06
127
102
90
62
50
25
9
15
20
26
31
0
FY94
FY95
FY96
FY97
FY98
FY99
FY00
FY01
FY04
FY07
FY08
FY09
FY10
ITV Classes
45
39
40
35
33
30
30
27
5
0
28
27
26
25
22
22
21
21
19
20
10
27
24
25
15
27
18
17
14
12
13
16
15
12
ITV/Video Conferencing
includes all classes, meetings and training
350
310
300
278
250
195
200
ITV
184
MediaSite
161
150
149
140
Total
115
114
98
100
79
69
74 75
63
50
50
34
26
0
Connect
0
0
FY06
FY07
FY08
FY09
FY10
Course Management System
Number of D2L Courses
1,700
1,575
1,600
1,500
1,400
1,400
1,255
1,300
1,230
1,200
1,032
1,100
952
1,000
1,094
949
900
800
715
767
700
573
600
500
471
400
300
200
100
0
Fall 2004 Spring 2005 Fall 2005 Spring 2006 Fall 2006 Spring 2007 Fall 2007 Spring 2008 Fall 2008 Spring 2009 Fall 2009 Spring 2010
Course Management System
Student Use Comparison
16,000
14,901
13,323
14,000
12,000
12,396
11,372
11,712
6% increase
3% increase
Spring 2005
Spring 2006
Spring 2007
13,703
8.7% increase
2.9% increase
7.5% increase
10,000
8,000
6,000
4,000
2,000
0
Spring 2008
Spring 2009
Spring 2010
Research/Instruction Tools
Course Guides
250
35,000
206
28,896
30,000
200
25,629
174
150
25,000
19,207
20,000
134
15,000
100
11,201
75
10,000
50
8,090
46
5,000
0
0
FY06
FY07
FY08
FY09
Total Pages
FY10
FY06
FY07
FY08
FY09
Total User Hits
FY10
Electronic Database Searches
1,600,000
1,400,000
1,200,000
1,000,000
Database Searches/Sessions
800,000
Full Text Retrievals*
600,000
400,000
200,000
0
FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10
Changing Nature of Reserves
# items added
4,500
4,000
3,970
3,500
3,000
2,500
2,260
2,000
1,644
1,482
1,500
1,000
895
1,031
1,139
1,493
1,087
911
739
709
500
0
FY05
FY06
FY07
Traditional Reserves
FY08
Electronic Reserves
FY09
FY10
Interlibrary Loan
Electronic Document Delivery
7000
5,759
6000
5,740
5,895
5,454
5000
4000
3000
2,714
2,319
2000
1,634
1,140
1000
322
0
FY02
FY03
FY04
FY05
FY06
FY07
FY08
FY09
FY10
• Developed 40 Digitization projects for Minnesota Reflections that
brought more than 12,000 objects into this growing database,
which now contains more than 53,000 digital objects.
• Made more than 60 trips across the state to develop digitization
projects and encourage support of the Minnesota Digital Library
and Minnesota Reflections.
• Made more than 30 presentations on Minnesota Reflections to
students, genealogists and professionals, including in person, over
the Web, and by phone.
Miller Center Library Gate Count
1,200
1,027
1,049
1,040
1,011
965
1,000
1,040
1,067
938
931
Thousands
800
600
400
200
0
FY02
FY03
FY04
FY05
FY06
FY07
FY08
FY09
FY10*
* A new gate counter system was installed that replaced the old system.
Miller Center Use Head Counts
% Growth in Users by Activity
250
222
194
200
184
179
164
150
2005/6
2007
2008
100
2009
84
72
71
61
54
61
63
60
45
50
35 35
24
36
26
2010
64
49
44 44
42
44
40
29
25
20
18
0
Studying alone
Studying
w/group
LR&TS
computer alone
LR&TS
computer
w/group
Laptop alone
Laptop w/group
Technology for Students
General Access
Computer Lab
Locations
20 On Campus General Access Labs (374 Computers)
7 Miller Center Public Access Labs (279 Computers)
39 Discipline Related Labs (1,038 Computers)
---------------------------------------------------------66 Total Labs (1,691 Computers)
1800
1,691
1600
1,389
1400
1200
1,038
On Campus General Access Labs
1000
Miller Center General Access Labs
825
800
Curriclum Labs
Total
600
400
374
311
302
253
279
213
200
63
26
0
PCs
Macs
Total
Student Study Room Check-outs
18,000
17,078
16,526
16,737
16,000
14,796
14,000
13,325
13,677
13,614
12,000
10,000
8,000
6,000
4,000
2,000
0
FY04
FY05
FY06
FY07
FY08
FY09
FY10*
* One study room (MC 230) had no functional equipment and was used as study space only from October through June.
In Classroom Student Training
• 81 Technology Instruction sessions for classes;
1,206 students attended
• 272 Library Instruction sessions;
6,109 students attended
ResNet Connections
3000
2,737
2,747
2,573
2,429
2500
2,362
2,233
2,190
2,095
2000
1,733
1,656
1,415
1500
1,026
1000
704
500
0
FY98
FY99
FY00
FY01
FY02
FY03
FY04
FY05
FY06
FY07
FY08
FY09
FY10
Residence Hall OS Change
2009
Other, 1%
Mac, 13%
Win XP, 26%
2010
8%
Other
Win Vista, 60%
0% Win Other
14% Mac
42% Win Vista/7
2% Win XP 64
18% Win XP
16% Win
Vista/7 64
Technology for Faculty and Staff
College Computer Distribution
as of October 2010
500
441
450
400
350
300
244
250
Mac
PC
200
172
162
154
150
143
125
100
68
50
18
13
0
COB
COE
CoFAH
COSE
COSS
# of Workstations in Other Areas
as of October 2010
450
392
400
334
350
300
250
219
Mac
PC
200
150
117
91
100
50
38
45
19
28
20
18
0
0
LRTS
Atwood
SLD
Admin
Helpdesk
Alumni
Age of Faculty/Staff Computers
as of October 2010
number of computers
600
564
550
501
500
450
414
400
401
364
350
288
300
250
200
150
95
100
67
50
2
0
105
1
0
2
4
8
21
25
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Training Workshops for Faculty,
Staff and Students
• Total of 361 workshops by InforMedia Services
• Workshop attendance totaled 1,903
• Total of 218 workshops by Center for
Information Systems
• Workshop attendance totaled 1,328
Other Information
Technology Resources
Servers
140
120
120
100
90
80
Physical Servers
Virtual Servers
60
47
40
20
20
0
FY09
FY10
Software Licensing Agreements
• Campus Microsoft Agreement
• Operating Systems (XP, Vista, Windows 7)
• Office 2007 (Word, PowerPoint, Excel)
• Additional Microsoft licensing
• SharePoint, Project, Visio
• Symantec Antivirus agreement
• Renewal of the MnSCU negotiated 3 year agreement
(both campus and home use)
Software Licensing Agreements
• MnSCU negotiates volume pricing
•
•
•
•
•
Adobe (CS4 applications)
Maple (site license with home use rights)
ESRI Geographical Information Systems (ArcView)
Check Point Endpoint (full disk drive encryption)
RightNow (FAQ software)
• SCSU software
• SPSS (site license; no student home use)
• SAS (300 licenses with home use rights)
• Minitab (campus and home use for faculty and students)
IT Security Incidents
160
148
142
140
# Incidents Investigated
120
95
100
76
80
60
55
53
40
20
0
FY05
FY06
FY07
FY08
FY09
FY10
Inbound E-mail/SPAM Comparison
200,000,000
182,869,001
180,000,000
159,000,000
160,000,000
154,205,690
87%
138,330,000
140,000,000
83%
127,339,008
70%
127,718,892
120,000,000
100,000,000
Total e-mail received
Spam e-mail filtered
80,000,000
59,000,000
60,000,000
75%
41,500,000
40,000,000
28,000,000
20,000,000
44,250,000
74%
19,500,000
66%
78%
30,710,000
21,840,000
12,870,000
0
FY04
FY05
FY06
FY07
FY08
FY09
FY10
Campus Ethernet Infrastructure
8,693 total campus ports in use
1,800
1,592
1,600
1,470
1,400
1,163
1,148
1,200
1,000
800
1,093
1,081
952
738
686
614
600
546
518
465
395
400
450
360
495
436
251
206
169
200
100
115 107
133 129
FY02
FY03
0
FY98
FY99
FY00
FY01
New network drops
FY04
FY05
FY06
FY07
Activated Ethernet connections
FY08
FY09
FY10
Network Uptime
• Uptime was 99.9%
• Down an average of less than one half
hour per month
• Down less than one hour total for the
year due to security, virus, or denial
of service
SCSU Internet Connection Bandwidth
in Megabits/second
380
350
360
340
320
300
280
250
260
240
220
200
180
150
160
140
120
90
100
80
60
45
45
45
FY04
FY05
FY06
40
20
8
8
8
16
FY00
FY01
FY02
FY03
6.16
0
FY99
FY07
FY08
FY09
FY10
Equipment Checkout
Number of items circulated
17000
15617
16000
15000
14000
13000
12000
11000
10000
8681
9000
8000
7000
6000
7145
7083
6885
6697
5316
5000
3412
4000
3737
3000
2000
1000
0
FY02
FY03
FY04
FY05
FY06
FY07
FY08
FY09
FY10*
Equipment Checkout
10,000
9,441
9,000
Audio Equipment (cassette and digital
recorders, CD boombox, PA systems)
Data projectors
Number of items circulated
8,000
Digital cameras (video & still)
7,000
Faculty laptop computers
6,000
4,745
5,000
Student long-term laptop computer
4,234
4,000
Student short-term laptop computer
3,289
3,000
Misc equipment (e.g. adapters, cables,
mouses)
1,876
2,000
Projectors (slide, overhead, film &
filmstrip)
659
1,000
VHS camcorders
0
FY04
Charges
FY05
Charges
FY06
Charges
FY07
Charges
FY08
Charges
FY09
Charges
FY10
Charges
Growth in # of Wireless Users
14000
13040
12000
10000
8731
8000
7153
6420
6000
5588
4000
2000
1474
552
85
0
FY03
FY04
FY05
FY06
FY07
FY08
FY09
FY10
Web Traffic by Mobile Devices
HelpDesk Traffic Comparisons
16000
14706
14000
13071
12028
11702
12000
9796
10000
8958
7913
8000
6000
7847
6439
6544
FY08
FY09
5008
4000
2000
0
FY00
FY01
FY02
FY03
FY04
FY05
FY06
FY07
FY10
Multimedia/Web Projects
70
60
50
40
New Web sites
Redesign/moved Web sites
Dynamic database projects
30
Electronic presentations
20
10
0
FY04
FY05
FY06
FY07
FY08
FY09
FY10
Launched New
Website Redesigns
Includes:
• LEAN Projects (Policy & Procedures, Parking Permit)
• Center for International Studies
• Campus Recreation
• Center for Student Organizations and Leadership Development
• Dislocated Workers Resources
Digital Signage
A new signage system was implemented which
provides emergency communication.
- Education Building
- Centennial Hall
- Atwood Memorial Center
- Kiehle Hall (conference room)
- Maple Grove
- Wick Science
- Stewart Hall
- Admin Services
- Garvey Commons
- Campus Rec
- 5th Ave Welcome Center
- Res Life TV
Technology Committees
• Faculty Technology and Pedagogical
Resources Committee
• Teaching Learning Technology Roundtable
• Student Technology Fee Committee
• Administrative Computing Advisory Group
• College Technology Committees
Thank you!