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Librarians Learning A BoundaryBreaking Perspective Prepared for the ALCTS President’s Program Creativity June 2005 Karen Calhoun “They come and go and draw from the well” I Ching, hexagram 48, Ching – The Well The Well •The Library as a center of collections •The Library as a center of experts and tools to guide users to appropriate resources June 2005 2 The River June 2005 3 Boundaries and boundary-breaking Communities of users Technology centers Analog collections Libraries Cultural heritage orgs. Library buildings Library org. “silos” June 2005 4 Librarianship: “There are few professions which contribute so much to the saving of time and to the progress of science.” –Library Journal, 1890 Being a 21st Century Librarian • Starting points: – Technology-driven research, teaching and learning – Disintermediation (users perceive they are self-sufficient) – Accelerating shift in information seekers’ preferences for Web-based information and multimedia formats June 2005 5 “Knowledge creation is everyone’s concern, and not the responsibility of a specialized few.” –Chun Wei Choo, 2002 Teaching, Learning, and the Creation of New Knowledge DOMAIN EXPERTS: Professors, grad. students, researchers, deans, university leaders and staff UNIVERSITY KNOWING COMMUNITY INFORMATION EXPERTS: Librarians, records managers, archivists, others June 2005 IT EXPERTS: Desktop, computer lab and server support; applications for academic, research, administrative support; networks, telecommunications, security 6 “Instead of being a hoarder of containers, the library must become the facilitator of retrieval and dissemination.”—William Wulf, 2003 Exemplars of 21st Century Librarianship Blakeley, Daniel H. Cornell Center for Materials Research Facility Staff page June 2005 7 “Blow up the corporate library”— Thomas Davenport, 1993 June 2005 8 June 2005 9 June 2005 10 “2 ½ cheers for Google.” --Paul Duguid, May 5 2005, Cornell University Making Library Collections and Services Visible • Librarians must be where the users are • Library must be where the users’ eyes are – Interconnections, interoperability, and information delivery • Partnerships, partnerships, partnerships June 2005 11 “Research libraries, as organizations, have great difficulty in … implementing the revolutionary changes that are needed for automated digital libraries.” --Bill Arms, DLib Magazine, 2000 Managing “Mindsets” • Neither good nor bad • Essential for making sense of the world • Contain hidden assumptions • Not absolute truths • Some get stuck in them • We need to be aware of them, and sometimes challenge them June 2005 • • • • • • “Everything is available on the Web” “Librarians wear sensible shoes and check out books” “The library is a wonderful storehouse of books” “Public services librarians understand users’ needs” “Users should search in the right way so they find the best resources” “The best catalog record is the fullest one possible” 12 “ A man should learn to detect and watch that gleam of light which flashes across his mind.” —Ralph Waldo Emerson, Self-Reliance, 1841 Creativity: A Way of Managing One’s Inner Processes • Friends – Play, inquisitiveness – Inner stability • Open, receptive • Let go of the past • Question assumptions – Flexibility • Foes – – – – – June 2005 Cynicism Fear Anger Unexamined “mindsets” Narrow focus 13 Government of the people, by the people, for the people, shall not perish from the Earth. --Abraham Lincoln, Gettysburg Address, 1863 Vision • Founded in the belief that the world can be a better place, even in the face of great challenge, even despair • Demands individual and organizational creativity: new ways of thinking, seeing, doing • Can empower and align people, build momentum, and harness creative spirit June 2005 14 “Transforming an organization is the ultimate test of leadership.”—John Kotter, Harvard Business School, 1998 Creative Leadership: People Matter •Foster teamwork and •Find mutual purpose innovation •Provide •Managetransitional transitions,roles not and justphases change •Support staffpast •Honor the development •Walk the talk •Recognize it will take time •Build a coalition •Persevere •Respect people and •Tolerate endings ambiguity •Learn how to have a “crucial conversation” June 2005 15 When you get to the end of your rope, tie a knot and hang on. —Franklin D. Roosevelt A New Kind of Library •Make organizational boundaries porousof a •Build a vision •Lower barriers to new kind of library discovery and use •Activelythe skills of •Leverage collaboratetoin librarianship learning and advance knowledge •Integrate in creatinglibrarians new community social and knowledge information processes June 2005 16 Visibility and Creative Leadership • Increase our visibility • Examine mindsets • Nurture creativity and innovation • Invest in people June 2005 17 Thank You! Karen Calhoun [email protected] June 2005 18