Transcript Library Support Staff Certification (LSSC) Program

Library Support Staff
Certification Program:
Using LiveText
Sponsored by the
American Library Association
and the ALA-Allied Professional
Association
Funded by IMLS
Lorelle Swader
Karen Strege
Nancy Bolt
Ian Lashbrook
Webinar Tips
Communicating
You can hear, but you are “muted”
Questions or Problems?
Use the question box, on the right of your screen
Type in question. Press SEND
Unanswered questions? Email: [email protected]
We Love Questions!
Webinar Tips
Audio Problems?
 Hang up and dial back in (telephone) or check your microphone
and speaker devices (VoIP).
 Call 800 263 6317
Recording: http://ala-apa.org/lssc/
Webinar Objectives
You will learn how to:
1. Create your Candidate Achievement Record (CAR)
2. Submit a Course Completion Certificate
3. Upload Documents to your Portfolio
4. Submit your Portfolio for review
5
Creating Your CAR
Your CAR is your personal work area - No one else can
access it without your permission
You will store important documents:
 Course Completion Certificates (CCC)
 All portfolio documentation
6
Creating Your CAR
1. Go to www.livetext.com
2. Enter your username and password
3. Select Login.
*Note: Supported Internet Browsers:



FireFox, version 1.0 or greater (preferred browser)
Internet Explorer, version 6.0 or greater
Safari, version 2.0 or greater (some formatting capabilities
are limited)

7
8
Creating Your CAR
1. Click the Documents tab at the top of the screen
9
Creating Your CAR
2. Click on the New tab.
10
Creating Your CAR
3. In the Folder drop-down menu, choose LSSC Program
11
Creating Your CAR
4. Click on the Choose a template drop-down menu to see all
competency sets, each preceded by the prompt
“LastNameFirstName.” Select the first competency set.
“LastNameFirstName ACCESS SERVICES COMPETENCY SET”
12
Creating Your CAR
5. In the Title field, use the following
convention to name your competency set:
LastNameFirstName Access Services (i.e.,
DoeJane Access Services).
6. Select Save as New Document. This will open
your CAR folder for Access Services
13
14
Congratulations!
 You have created your CAR Folder for Access Services.
 Repeat steps 6 and 7 for all competency sets, even for
electives you do not think you will choose to complete.
 After creating a CAR Folder for each competency set, you
will never repeat these steps.
15
Questions?
Competency Set Pages
 Click on the name of the competency set in which
you want to work.
 You will see your name and the competency set at
the top
 A table of contents is down the left side of the screen
17
CAR Table of Contents
 Help on the LSSC Website
(Links to the LSSC website)
 Taking LSSC Approved Courses
(This is where you would put your CCC)
 Preparing a Portfolio
(This is information about preparing a portfolio)
 Competency Sets
(This is where you will put your portfolios)
18
19
Uploading Certificates of Course
Completion (CCC)
1. Upload the CCC, provided by your instructor
2. Under the Table of Contents in the desired competency
set, select “Taking LSSC Approved Courses.”
3. Click on the Edit button, located to the right of each section
in the page to access the Section Editor.
20
21
22
Uploading a file
1. Click on the Insert File Attachment tab. A new screen will appear.
2. Click on the Upload New File button.
23
Uploading a file
3. Click the Browse button
24
4. Browse your computer files & select the CCC.
5. Click on the file name or click open. The file will be uploaded to
your CAR, like attaching a file to an email.
25
26
27
The attachment shows at the bottom. Click Save and Finish to
return to the Competency Set page.
28
Submitting a CCC for
Documenting Progress*
At the top of the competency set page, click on
the Send for Review button to open the
Search for Reviewer(s) window.
*CCCs are not reviewed by evaluators, they are submitted so that the program can
document your progress toward certification.
29
30
Submitting a CCC
 In the box at the bottom of the window, type in
“LSSCP_Admin.”
 The My Institutions box is already checked. You don’t
need to change that.
 The screen will show that your selected reviewer is LSSCP
Certification Administration.
31
32
Submitting a CCC
• Click on the Submit for Review button
33
Submitting a CCC
• You will see the confirmation message
34
Questions?
Uploading Portfolio Documents
 Click on the Competency you wish to work on and
click Edit
 Highlight any PDS so the evaluator knows. If you
choose to use your own documentation instead of a
PDS, do not highlight any PDS.
 Indicate to the evaluator in which order to read your
attachments.
36
37
38
Uploading Portfolio Documents
Click on the File Attachment tab. A new screen will appear. Click on the Upload
New File button
39
Uploading Portfolio Documents
Click the Browse Button
40
41
Click Save & Finish to return to the competency set page. Scroll down
to confirm that you have successfully attached your documents.
42
Submitting a Completed Portfolio
 After you have uploaded documents for ALL
competencies in a set and completed a Personal
Learning Statement, click Send for Review.
 In the box at the bottom of the window, type in
“LSSCP_Admin.”
 Select LSSCP Certification Administration.
43
Submitting a Completed Portfolio
44
Submitting a Completed Portfolio
Click on Submit for Review button
45
Submitting a Completed Portfolio
The window will confirm that “you have successfully sent this
document to 1 user.”
46
Portfolio Evaluation
The LSSC Office will assign your portfolio to
evaluators and contact you when your
portfolio has been reviewed.
47
Tips to Remember
 To upload any files, you first have to click edit.
 Uploading files is like adding e-mail attachments.
 Highlight a PDS and indicate order attachments should be
read.
 Always save your work by clicking save and finish.
48
Questions?
Help Resources
LiveText Support Team
Phone: 1-866-LiveText (1-866-548-3839)
Email: [email protected]
Tech Support Hours
Monday - Thursday 7:00am - 9:00pm (CT)
Friday 7:00am - 6:00pm (CT)
Sunday 2:00pm - 7:00pm (CT)
50
YOUTUBE Link
Youtube.com/LSSCprogram
51
More information?
Website:
http://ala-apa.org/lssc
Program e-mail:
[email protected]
Karen Strege:
[email protected]
Nancy Bolt:
[email protected]
Ian Lashbrook:
[email protected]
Like us on Facebook!
Follow us on Twitter!
52