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My PC Series
Program Overview
Presented by:
Todd Watts, Program Manager
Kayce Hawkins Brown, Audience Marketing Manager
www.mypcprogram.com
Agenda
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Introductions
Program history
Research behind the program
Program details
Library survey results
Library voices
Q&A
My PC Program Overview
www.mypcprogram.com
My PC Series Program
What is My PC Series?
 Hands-on, jargon-free classroom based curricula of
computer classes
 Developed by Microsoft as instructor led training for the
adult audience
 It is free!
My PC Program Overview
www.mypcprogram.com
My PC Series Program History
Research on adult audience
 Disconnect between what adults want
to learn and what is available
 Intro computer classes traditionally
teach topics too dry for the adult
audience, or teach with too much
jargon
 Learning Style; forget the jargon, build
confidence, lifestyle approach
My PC Program Overview
www.mypcprogram.com
My PC Series Program History
Learning Case Study
 Holland America Digital Workshops, powered by
Windows
 Tested by more than 500,000 adult students
My PC Program Overview
www.mypcprogram.com
My PC Series Program History
Expanding the program
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Pilot with Holland America Lines
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Expanded pilot to community
colleges
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Moved to an online license
agreement and expanding to new
channels
My PC Program Overview
www.mypcprogram.com
Adult Learning Experience
There is a disconnect between what adults
want to learn and what is available
Topics they want:
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Email
Photos
Browsing/shopping
News/Health/Travel Info
Connecting with family
Staying safe online
Becoming more PC proficient
My PC Program Overview
www.mypcprogram.com
Adult Learning Experience
There is a disconnect between what adults
want to learn and what is available
Topics they want:
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Email
Photos
Browsing/shopping
News/Health/Travel Info
Connecting with family
Staying safe online
Becoming more PC proficient
My PC Program Overview
Topics that are available:
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GUI
Memory
WordPad
CPU and RAM
Taking apart PC’s in class
Database management
www.mypcprogram.com
Adult Learner Insights
Learning Style
 Forget the Jargon
This group is turned off by “geek speak”
 Build Confidence
A slower, guided, “tell-show-do” teaching
style is best for this audience.
 Lifestyle Approach
Best accomplished with interesting, relevant
subjects - like photo editing.
My PC Program Overview
www.mypcprogram.com
Incorporating My PC Series
Program Benefits:
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Attract new adult learners
Research-based curriculum
Free teaching materials
Free support toolkits
Less intimidating basic computer
learning path
My PC Program Overview
www.mypcprogram.com
My PC Series Program Offerings
My PC: 1 Hour
Series Workshops
My PC: 3 Hour
Series Workshops
Introduction to
Windows 7® Course
My PC Program Overview
A series of basic computer and personal enrichment 1hour workshops that cover topics adult learners are
interested in at a pace they’re comfortable with
A series of 3-hour basic computer and personal
enrichment workshops designed for less tech savvy adult
learners. Appropriate as an on-ramp to workforce
development programs.
A full length introductory course with four self contained
3-hour modules that teach more advanced skills to both
the home & business PC user
www.mypcprogram.com
My PC Series
3-Hour vs 1-Hour Workshops
No 3-Hour
Equivalent
Pick the Right PC
My PC Program Overview
Working With
Digital Photos
Chat with Instant
Messaging
Digital Photo
Editing
Digital
Movies
Connecting with
Friends & Family
Organize your
Digital Photos
Creative Photo
Slideshows
Create a Digital
Movie
Share
Photos
Stay Safe with
Windows 7
1-Hour Courses
No 3-Hour
Equivalent
Share Your Digital
Photos
Digital
Camera
s
Introduction to
Windows 7
Digital Photography
Start Here with
Windows 7
Messaging,
Mail
Operating System
Basics
Getting Started
with Windows 7
Four 3-hour Courses
3-Hour Courses
1-Hour Courses
PC
Buying
Computer Basics
3-Hour Courses
No 3-Hour
Equivalent
Digital Camera
Tips and Tricks
Digital Photo
Editing 1
Digital Photo
Editing 2
www.mypcprogram.com
Introduction to Computers/PC
Offered by learning Institution
My PC: 1 Hour Series
Workshops
Introduction to Windows 7®
My PC: 3 Hour Series
Workshops
9 to 12 hours
Office Productivity
Offered by learning Institution
Advanced Computer
Offered by learning Institution
Developer
Offered by learning Institution
Networking
Offered by learning Institution
Certification
Offered by learning Institution
My PC Program Overview
www.mypcprogram.com
My PC Series – Free Support Toolkits
Faculty Toolkit
Class-ready PowerPoint
materials
My PC Program Overview
Audience–friendly
student handouts
Instructor manuals
Dedicated teacher
support alias
www.mypcprogram.com
My PC Series – Free Support Toolkits
Program Administrator Toolkit
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Curriculum roadmap
Customizable marketing fliers
Course outlines
Web copy
My PC Program Overview
www.mypcprogram.com
My PC Series – Free Support Toolkits
Technical/Lab Manager Toolkit
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Classroom setup guide
Readiness checklist
Troubleshooting guide
Resource kit
Dedicated technical support alias
My PC Program Overview
www.mypcprogram.com
My PC Series — Student Website
www.mypcstudent.com
 Workshop handouts
 Windows 7 resources
 Class descriptions for all
My PC Series workshops
 Online Directory of My PC
Series providers
My PC Program Overview
www.mypcprogram.com
How To Get Started
 Go to microsoft.com/mypc
 Click Learn More for program
information and to download our
online Evaluation Toolkit
 Click Download Center to register
and get access to the workshop
content and toolkits
My PC Program Overview
www.mypcprogram.com
Library Survey Feedback
 Survey was sent to over 140 libraries
across the U.S. that registered on the My
PC Series website
 Survey responses are from libraries either
delivering or planning on delivering
workshops in CY2012
My PC Program Overview
www.mypcprogram.com
Library Survey Feedback
 Patrons are the intended
audience for 93% of
respondents
 48.2% have or will be
scheduling My PC Series
workshops in CY2012
Satisfaction with My PC Series
Workshop Materials
42.9%
28.5%
 44.8% are still evaluating
whether to offer the workshops
My PC Program Overview
71.5%
28.6%
Other
Very Good
Good
www.mypcprogram.com
Library Survey Feedback
Excellent patron
Excellent handouts. It is
handouts, very easy
great not to have to
classes to implement.
develop your own
Course
material
isfollow and all
Easy
to
Great
course
materials,
just
publicity, presentation
thorough, of
sothe
it does
not
prep
work for
the
right
amount
of
content
and follow up materials.
prep
delivering
this type
for each workshop. require extensive
time to putofon
a polished
training
is already
class.
completed.
Just get in there
and do it.
My PC Program Overview
www.mypcprogram.com
Library Experiences
• Kelli Staley [email protected]
Lansing Public Library, IL
• Jennifer Clark [email protected]
The Brookfield Library, CT
• Bob Mulholland [email protected]
Sayreville Public Library, NJ
My PC Program Overview
www.mypcprogram.com
Still have questions?
Email us at:
[email protected]
Find us on the web at:
http://www.microsoft.com/mypc
Thank you!
My PC Program Overview
www.mypcprogram.com
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