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New Jersey The Future of IAPP Tom Bohn, CAE AGENDA Primary Drivers for Staff and BOD: 1) What’s In it For You? 2) How do We Build the Profession? What we are Focusing On: •Education •Website •Membership •Certification •Advocacy •AP Matters •Volunteer Engagement •Staff Team Website What’s In it For You?: Key Web Initiatives: 1) Overhaul our website with core features including: a. Expanded tools and resources b. Match and Exceed TAPN’s resources c. Easy to use interface: Distinction between members and non-members d. Robust ‘knowledge’ search engine. e. Streaming RSS f. Tie in to new AMS and Financial System g. First page on Google for key searches. WEBSITE Home Page Where We Are: a. Expanded tools and resources: DONE b. Match and Exceed Any WebBase AP Resources: DONE* c. Easy to use interface: Distinction between members and non-members: DONE d. Robust ‘knowledge’ search engine: DONE e. Streaming RSS: DONE f. Tie in to new AMS and Financial System: DONE g. First page on Google for key searches: DONE WEBSITE Website Traffic Average daily unique visitors Average total visitors Old site New site 68 121 620 833 % Increase 900% 688% According to Google Analytics IAPPNET.ORG is the Web’s Number One Searched Site for AP Related Information! Only Live for 4-Months! WEBSITE Resource Center 1) Over 350 tools, White papers, surveys and more. 2) Updated Weekly. 3) New Campaign for members who share resources—all expense paid Forum. WEBSITE Career Center Special AP Career Center, hundreds of up-todate listings. New articles and resources from Robert Half. Post Resume. WEBSITE Social Networking But there is more to come! Personalized ListServ and Bulletin Board Technology in one system. Ap EGroups! Linked-In Group. WEBSITE AP Calendar Calendar that consolidates all AP events—Chapters, IAPP, and Partners! WEBSITE Annual Forum You Asked for Changes: 1) 115 Work Shops (75% Brand New Topics/Leaders). 2) 10 Tracks. 3) Six Well Known “Key Note” Speakers. – ESPN’s Lee Corso – Opening Reception Speech (Sunday) – – MSNBC’s Chris Matthews – Opening Keynote Speaker (Monday AM) – name recognition / political implications after the election – Andy Andrews “The Travelers Gift” – Keynote Speaker (Tuesday PM) – leadership / motivational – Michael Treacy “Harvard Expert on Outsourcing” discusses what's next for AP – Keynote Speaker (Wednesday AM) – customized outsourcing / off shoring with a Q&A moderated panel – Kevin King/Humorist – Keynote Speaker (Thursday AM) - communication – CNN’s Soledad O’Brian – Closing Keynote Speaker (Thursday late AM) – name recognition & diversity 4) Facilitator Training Course Offered in February (WEB-X) and During Pre-Conference Workshops to improve session delivery. 5) 20 Possible CAPP Points (16 in 2008)/20 CPE’s. 6) Healthcare and Retail Workshops. 7) Pushing Attendance with Early Bird Special, TAPN Discount, big marketing push. FORUM Products and Services Training the Way You Need It: EDUCATION: 1) Four group live seminars in partnership with other providers. (Each site to have minimum of four courses. ) 2) Add 12-new custom webinars that are tied to the most popular workshop topics offered at the previous Forum. Third Thursdays! CERTIFICATION/EDITORIAL: 1) Rewrite and publish the CAPP study guide. 2) Update CAPP Exam. Big marketing push. 3) Update and publish the “Benchmarking” and “Salary” Surveys. 4) Update AP Matters with expanded/ custom editorial. 5) New Bi-Monthly E-Mail Member Newsletter. PROFESSIONAL GUIDANCE: 1) Create a set of AP “Official Standards” and Code of Ethics. ADDITIONAL INITIATIVES: 1) Educational Needs Assessment . 2) On-line Study Program. 3) Fraud-related initiatives (Webinars, Seminars, Articles, Book). Sold-Out Seminars & Webinars In Partnership with… • • • • Chris Evanoff (Soltec, Inc.) Sean Evans (DuCharme, McMillen, & Associates, Inc) Chris Doxey (Business Strategy, Inc.) Peter Goldmann (White Collar Crime 101, LLC) Seminars - Deliverables include: Seminars include AP Best Practices, Compliance & Tax Training. New topics to be added including Leadership Skills and Detecting Fraud in AP. Webinars – Deliverables include: FREE! – Third Thursday webinar program was kicked off in October 2008 and have already expanded capacity due to demand. Fee-based – In partnership with Peter Goldmann, developed a series of fivebimonthly webinars at $50 each or $200 for the bundle. (Program will begin in January and will run through September 2009). EDUCATION On-line Study Program In Partnership with… SmartPros offers custom training and education programs for banking, insurance and investment professionals. Over 300 online courses are available. Deliverables include: All you can learn subscriptions to hundreds of courses at discounted rates. SmartPros are sponsored by NASBA and are approved for CPE and CAPP/CAPA credits. This program is available through our new website and offers courses in various areas of Finance, Accounting, Tax and much more. EDUCATION - CERTIFICATION On-line Study Program Can buy one course or “all access” package. Receive CPE’s IAPP receives 40% of sale. Offered at 3550% lower than retail. Publications Expanded Length New Departments including Abagnale More Original content Updated Design Increased Advertising AP MATTERS Membership What’s In It For You: The key to any associations success is its ability to grow and retain members. In 2008-09 we will: 1) 2) 3) Achieve an 85% retention rate. Add 1700 new members. Set foundation to double in size within 5 years. Key Initiatives: 1) 2) 3) 4) Create a member satisfaction survey that also includes questions that allow us to prospect for new services that hold value to our members. Re-measure at year-end. Create a Group Membership structure. Develop and Implement a plan for government AP members. Develop/implement a comprehensive membership growth system with: • Automatic Enrollments MEMBERSHIP Membership Trends 6-Year Trend 4803 3961 4083 4117 2005 2006 2007 3707 3402 2003 2004 2008 Group Memberships 73 New Group Memberships/Companies have signed including Wal-Mart, Lowes. Cost effective way to include more AP Professionals. Group’s Receive Forum Discounts, and other added benefits. GROUP MEMBERSHIP Advocacy!!! New Campaign will appeal to AP leaders AND CFO’s/Controllers. Core Advocacy Campaign.. In addition to direct mail will be featured in CFO Magazine, AFP, FEI and Web. MEMBERSHIP and ADVOCACY CFO Advocay MEMBERSHIP and ADVOCACY CFO Campaign Premium Direct Mail Kits to be delivered to non-member Fortune 1000. Other “High-Priority” recruitment targets. MEMBERSHIP and ADVOCACY Volunteer Engagement •Increase opportunities for volunteer engagement and make leadership selection process transparent. Board Of Directors (9) 3 Vice Chairs Membership, Education, Cert. Strategic Advisory Committee (20-25) Chapter Leaders, Vice Chairs, Committee Chairs, Key Staff IAPP Committees Membership, Education, Certification, Exhibitors, Advocacy Chapters/Chapter Leaders 70 Chapters IAPP Membership Certification: CAPP and CAPA Broad Changes to Program Including: Aggressive Promotion to CFO’s, Controllers, etc. Not tied to membership. Easier to meet on-going education needs. 1 CPE equals one CAPP. On-line exam prep. Trust but verify (Sometimes)! Every three years. Updated Exam Content/CBOK IAPP Board Eric Jones, CPA---Lowes Corporation: Chairman Dan Valha---Walt Disney World: Senior Vice Chairman William Lowman, Esquire---Shuffield and Lowman: Treasurer Robin Cadden---AAA: Secretary Joyce Larkins, CAPP---Legacy Health System: Vice Chair, Certification Michael Mallon---Northeastern University: Vice Chair, Education Kathy Kearney---Costco: Vice Chair, Membership Jill Farina, CAPP---Aurora Health Care: Member Thomas Bohn, CAE---IAPP Executive Director The Team IAPP Tom Bohn, Executive Director/CEO BUSINESS DEVELOPMENT & KNOWLEDGE MGMT SHARED SERVICES KEN BROWN Director, Shared Services TRAINING ADVERTISING/ EXHIBITS IT / WEB Elizabeth Wagonseller Certification and Resource Center Manager CONNIE SQUILLARO Education Manager TINA KIDD Advertising & Exhibit Manager MICHAEL DYE IT Systems Specialist SAM CYPRESS Certification Specialist Cathy Bass Education Specialist ASHLIE CLARK Advertising & Exhibit Admin MELISSA MCNEELY Netforum Specialist MEMBERSHIP KIMBERLY CHATFIELD Membership Manager MEMBER NETWORKING AND ADMINISTRATION JENNIFER JENKINS JO-EL LABORDE Director, Business Development & Chief Learning Officer CERTIFICATION LAUREEN ALGIER Editor-in-Chief MARKETING Director, Member Networking and Administration Open Receptionist ONLINE COMMUNITIES* ANNUAL FORUM TABATHA ASHLEE AF Specialist LOCAL CHAPTERS TRACI BARBAR LC Admin SHEREE SHEAREY Bookkeeper* Joe Stern Graphic Designer *Contracted Questions?