Transcript UNIS Template - University of Sydney

Student Retention
FROM DATA TO SUPPORT
JORDI AUSTIN | DIRECTOR
STUDENT SUPPORT SERVICES
WHAT IS ATTRITION
THE MEANING OF ATTRITION
› Cost to the student
› Cost to the University
› Traditional definitions of Attrition
› Early Attrition analysis
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2011 EARLY ATTRITION RESULTS
› Patterns in risk profile
› Areas for attention
› RESULTS:
› TAFE entry
› Part time students
› Mature age students
› First in Family
› International Students
› ATAR 70 – 80’s
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TRACK AND CONNECT
› Innovative program to provide early › Very positive outcomes to date
identification, support and linkage
- Engineering – highest risk cohort at
for students at personal and
same pass rate as peers
academic risk
› From 2011 Early attrition data
› Combined with Faculty identified
flags or academic barrier courses
› Pilot in 2012 semester 2
› Expansion to BLAS 2013
› Trigger points week 3,7, 13
- BLAS – 13% attrition (HECS census)
to 8% this year.
- Non overlapping risk at time points
- Earlier linkage and identification with
faculty and support services
- Real time data supported timely
intervention
› Upstream from Academic Risk and
progression rules.
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TRACK AND CONNECT
30
26
25
20
16
2012
15
13
10
2013
8
5
5
2
4
3
0
ATHK1001
BUSS1001
ENGG1801
INFO1103
Figure 1: Withdrawal before HECS
Census date as percentage of cohort
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WHAT WORKED?
Connection with a person
Being able to ask “stupid” questions
Reminder and encouragement to seek help
- at both the faculty and central level
Personalised messaging
Just in time information
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TRACK AND CONNECT
CHANGE FROM FAILURE TRAJECTORY
TO
SUCCESS TRAJECTORY
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CHANGE IN SUCCESS PATTERNS
120
100
28
25
80
W, F, AF, DF, DNF
60
P, CR, D, HD
40
72
75
2012
2013
20
0
Figure 2: Outcome for all students across 4 units, percent
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Bigger Questions to answer
Are we keeping the students we need to keep?
What happens to these students now? Are we just delaying the inevitable?
What is an ideal level of retention? How do we determine this?
What data do we have available to make informed decisions about this?
Are we able to identify students who would like to remain at Uni but perhaps in a
different course, and what options are available to them ?
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THANK YOU
Thanks to
Sandra Harrison and P & I team
Felicity Kiernan and Cassie Khamis (STAR)
Student Track and Connect staff
Tim Wilkinson and Adam Bridgeman
Contact Us
Jordi Austin
[email protected]
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