Transcript Part II

Navigating the Journey
NAVIGATING THE JOURNEY
• The Depot / Student Financial Services
• Team 55 / Technology Support
• Registrar’s Office
THE DEPOT
THE DEPOT
• National leader in student
services
• The Depot is the one-stop shop
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Financial Aid
Billing
Registrar
Residence Life
Dining Services
Student IDs
Parking Permits
Notary Public
Contact us:
• 1-888-588-6083
• [email protected]
• acu.edu/thedepot
• Students can view account information on
The Depot link in myACU
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Dining Services
Dining Services
•11 food locations across campus
•Accept cash, debit and credit
•Meal Plans, Bean Bucks, and Campus Cash
Dining Services
• The Bean is open all day from 7am-11pm
• Full-time nutritionist on staff
• http://acu.campusdish.com: view menus & nutrition info
• Students in a residence hall:
• All-Access 7 or
• All-Access 5
• 5 Guest Meals per semester
• Update MP through 5th day of classes
• Update on The Depot link
• Gluten free menu options
CAMPUS CASH VS. BEAN BUCKS
Campus Cash
Bean Bucks
• Students purchase
through The Depot link
• Comes with all meal
plans
• Used for food and
merchandise purchases
• Balance rolls forward
each semester
• Students get back 100%
of balance at any time
• Used for food
purchases only
• Balance rolls forward
from fall to spring
STUDENT FINANCIAL
SERVICES
STUDENT FINANCIAL SERVICES
• Financial Aid
• Receive and verify FAFSAs
• Award scholarships and grants
• Certify and process loans
• Receive and apply outside scholarships
• Billing
• Produce monthly eBills
• Monitor payment plans
• Manage third party payments
Student Financial Services
• The Depot is your first stop for assistance
• Communication from us
• is sent to the student’s ACU email
• is important
• is time sensitive
• needs action
• Complete the FAFSA each year
• www.fafsa.gov
Student Financial Services
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Electronic bills (eBills) are emailed within the first
week of each month
Account balance or Payment Plan installments
due on the 1th of each month
Fall account balance needs to be paid or be
current on a payment plan to register for the
Spring semester
January 7th is the Spring Financial Settlement
Date
Wildcat Pay Portal
www.acu.edu/payingyourbill
• Students may set up parent(s) as authorized user
• View eBills
• View real-time account details
• Make payments
• Credit Card (through Paypath)
• ACH (electronic payments from checking/savings)
• Enroll in a Wildcat Pay Plan
• Set up Credit Refund Direct Deposit
• Receive electronic 1098-T
Federal College Work Study and
Student Employment
• Job openings found at acu.edu/jobs
• Students can get a job without work study eligibility
• Must apply on your own
• Work Study award of $3000 is estimate
• Students are paid
• twice a month
• Earnings are paid directly to student
• Not paid to student account
TEAM55
STUDENT TECHNOLOGY
SUPPORT
TEAM55 - STUDENT TECHNOLOGY
SUPPORT
• Location - Learning Commons
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(325) 674-5555 or x5555
[email protected]
http://team55.acu.edu
Social Media –
• Twitter: @acuteam55
• Facebook.com/acuteam55
• 8AM-7PM on M-R
8AM-5PM on Friday
Available via phone, chat,
email, and walk-up
Team55 - Student Technology Support
• Software Troubleshooting
• High End Repair Center
• Mobile Device Support
• Residential Support
• Academic Technology
WHAT TO BRING?
• Recommended
• Personal Computer
• USB Flash Drive
• Surge Protector
• Optional
• Game System
• Cloud Backup
• Printer (Not wireless)
WHAT NOT TO BRING?
• Wireless Router
• Wireless Printer
• AirPlay Devices
These devices are
either incompatible
with our network or could
interfere with our network.
TEAM55 - STUDENT TECHNOLOGY
SUPPORT
ACU Learning Commons
(325) 674-5555 or x5555
[email protected]
REGISTRAR’S OFFICE
Family Educational
Rights & Privacy Act - 1976
The primary rights afforded to the student are:
• The right to inspect and review their education
records.
• The right to have some control over the
disclosure of information from the records.
• The right for the student to retain control of
access to education records.
Student Grades
• Mid-term grades
• Students will need to view these through myACU
• They are graded as S, U and NP grades
• Final Grades
• These are also viewed by students through
myACU
• Only for students in their freshman year at ACU, a
paper grade report is sent to the student at their
home address
Enrollment Verification
• Primarily for insurance purposes
• Certificates can be obtained by the student
from The Depot link on myACU
• Verification for each semester begins two
weeks before the first day of class
Dropping / Withdrawing
Dropping a Course
• Day 1-5: “drop”; no transcript record, does not
count against “block”
• Beginning Day 6: “withdraw”; student uses
withdrawal form, ‘W’ on transcript, counts against
“block”
• No drop/withdrawal after week 12; student earns
grade
Withdrawing from the University
What does this entail?
• Dropping of all classes and leaving ACU
• Student receives W grades
• Student can contact The Depot
ACADEMIC DEVELOPMENT CENTER
Services Include:
• Undeclared Student Advising
• Academic Coaching
• Discovery Program
• Academic Counseling and Skills
• University Testing Center
WRAP-UP
SOS Program
• An early alert program to anonymously refer
struggling students.
• Referrals come from faculty, staff, parents,
and other students.
SOS Program
• SOS will contact every student referred.
• Contact: www.acu.edu/sos or [email protected]
A Few Things to Remember
• Be aware of the calendar.
• Remind your student about ACU email.
• Students who are responsible for their own business
learn problem solving skills that are very important.
• ACU is a great place for students to
make mistakes.
PRESENTATION TAKEAWAYS
1) Got questions? Contact The Depot.
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1-888-588-6083
[email protected]
2) Become an authorized user in Wildcat Pay!
3) We want to partner with you!
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Must have authorization from student
Submit FERPA Release Form
4) Parent session info online
• www.acu.edu/parentsession
PRESENTATION TAKEAWAYS
• Thank you for being with us
• Please complete your Parent Passport
Evaluation
• You can turn it in here – there is a box available
• Or at Passport check-out, located in the Learning
Commons
• Have a safe trip home!
QUESTIONS?